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    T-Mobile

    1.8 (5 reviews)
    Closed 11:00 am - 6:00 pm

    Services - T-Mobile

    Telecommunications

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    T-Mobile

    T-Mobile

    (10 reviews)

    $$

    Best phone shopping experience turned into best phone buying experience ever…read more Two weeks prior to setting foot in this T-mobile store I had to go with my SHG (smokin' hot girlfriend) to Sprint as her phone had suffered some water damage. What a painful experience that was, filled with smoke, mirrors and a last minute bait & switch. I was a little on the defensive before I walked into the store but within about 5 minutes I had 2 salespeople guiding me and my daughters through the process of making the switch from VZW to T-Mobile and while the switch took a while due to all the tech stuff the help I received made it not only painless but I am now a T-Mobile raving fan. My boys played on the in-store iPads that were on display during the 90 minute process so they were completely entertained. If I could recommend one thing it would be that there should be bar stool type seats at the service counter as standing there during the entire process was something I can imagine some people having issue with ** HUGE BONUS** When I told them once that I had no interest in buying their cases or screen protectors as I was just going to pick the iphone 5s version of the case I had previously bought on Amazon the store clerk did not continue to try to push me buy theirs. I hate pushy salespeople and the store was devoid of any , thank goodness.

    Had a terrible experience with the retail associate manager Elizabeth Mc Graith…read more She was rude , when I asked her not to scream , not to be very loud , because with my hearing problem I didn't hear anything from the associate I was talking to , she started to laugh hysterically, talking louder purposely, saying - if you don't like the store , don't come . I do not recommend anybody this place. Not worth it to waist your time and nerves .

    T-Mobile

    T-Mobile

    (8 reviews)

    Mount Hope

    We stopped at this T-mobile store to see what kind of deal we could get for our cellphones. We had…read moreATT service and we were paying close to $150 a month with two older phones (iphone 11 and 13 max). Since they had a senior rate, two lines with unlimited cell usage in the US and two new phones (iphone 15 and 17) were just a bit more than $120 a month...that included free Netflix basic subscription, free one year of AAA and free roaming in Canada, Mexico and over 250 foreign countries. Also with T-Mobile, the phone is unlocked 40 days after activation, so that makes it easy for those needing E-sim cards. That was a deal we could not pass, so we went with it. Elizabeth was our representative and she was patient and helpful with the entire process. After we finished with the transfer, we realized that our phones could not call each other....a message saying "the phone is not in service" kept coming on. I called the T-Mobile support 3 times trying to fix the issue and no one could help....so this was about 2-3 hours after we left the store... I then read on the internet that some ATT to T-Mobile transfer of phone number can take 3-5 hours.... Sure enough the next morning, everything was working fine. Happy with the change !!

    My uncle was having phone issues instead of them explaining how to clean it out he took advantage…read moreof his age. They totally lied to him and told him he needed a new phone and he had to get it online and he had to comeback to set it up here which he didn't need a phone his problem was simply in the settings. The guys name is Nate that did this and that isn't good for the elderly at all. My uncle as well as a lot of other elderly are not technically inclined and need help and not be taken advantage of for a commission. This is really a matter of elderly abuse because the guy today popped it open and all my uncle needed was a memory card and not a new phone. The employee John was a great help and gave the assistance my uncle needed but he is still out of the money for a new phone that wasn't needed. This really is poor representation of the corporation of T-Mobile these ratings are very low and should tell the company something about the service here. I'm giving a rating just because of John not the employee Nate

    T-Mobile - mobilephones - Updated May 2026

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