I went to the Verizon store in Cumberland Rhode Island on Mendon Road. I worked with Jordan. He was…read moreawesome. Did a great job.

Our customer experience yesterday at this store was exceptional! My husband and I walked in…read moreyesterday and within an hour we switched from our Sprint carrier to Verizon! Thank god because our Sprint service was terrible!! Chris Fazah, the assistant manager who took care of us, was so professional and knowledgeable. He made the whole process painless!! Verizon even paid out what we owed to sprint to ditch them too! No joke! My husband and I have excellent service now and we can actually call each other without our phones kicking to VM! We couldn't be happier with our decision to switch. We would recommend this verizon store to anyone! If YOU are thinking about switching your phone service to Verizon heres what u need to know: 1. Bring your account # and password from your existing carrier 2. Know how much data you use every month so u dont buy to much with your new package (we use 1.5-2GB a month). Talk and text is unlimited with verizon so no need to worry there. 3. You will most likely need to purchase a new phone with verizon and not be able to keep ur old phone. The payment for your new phone is incorporated into your monthly service payment. I got the iphone 6s (30 bucks a month) and my husband got the samsung galaxy 6s (24 bucks a month). If you still owe $ on your old phone no worries, remember, verizon pays that off for you! 4. You will have to open your wallet the day you switch. You will need to pay the sales tax on your new phones, and of course that depends on how much your phones cost. Remember, getting a new phone might also require new accessories (think case, charger, protector). Our new combined monthly verizon bill payment is now: $162 (this includes the monthly installment payment on our 2 new phones, service fees, and $22 of this insures both phones).

This is a small strip mall in Warwick, not far from all the other strip malls and large shopping…read morecenters of the area. There's a Verizon store, as expected, but they also have a CBD store, a Martial arts school, a nail salon and spa, a community work space, and much more. There's plenty of parking in front of each one of the businesses, making it easy for customers to get in/out. Right on Bald Hill road, this is a convenient location for many.

I went to the Verizon store located at 1200 Bald Hill Rd to add an International calling plan to my…read moreservice plan. After waiting for 20 minutes, the manager began to help someone who had walked in after I had arrived. I politely interrupted and informed Mike that I had arrived long before this customer he was helping. However, Mike did not seem to care and told me to " wait, and he would be with me shortly". After another 10 minutes passed, Mike H. finally turned his attention to me. I explained I was there to add an international calling plan as I was traveling out of the country for approximately 18 days. After allowing him access to my account, he refused to help me as the account is listed under my daughter and son in law at the same address as mine. HE REFUSED TO CONTACT MY DAUGHTER TO ASK PERMISSION TO ALLOW THIS TRANSACTION. I explained to Mike that on several occasions when I have visited this store for this same request, the service person contacted my daughter for authorization and completed my request. Mike told me that my daughter had to call Customer Service to complete my request! THAT's ODD- I THOUGHT MIKE REPRESENTED CUSTOMER SERVICE! I believe Mike was very rude (borderline belligerent ) to me and would never go back to this store again. I returned home and completed the transaction on the phone with a very pleasant agent. A very disgruntled senior citizen!

Shawn was polite and very personable, straight to the point. I would highly recommend anyone come…read morehere to buy new phones or plans. Answered all my questions and was very knowledgeable!

While we had a good experience placing an order with Adriel, our experience when we went to pick up…read moreour devices was horrible. I believe the sales associate was Sean. He was extremely rude and was unable to help us. We left without our devices and will not be visiting this store again.

Checked in online, despite the store being understaffed with a few customers ahead of me. The rep…read morequickly assessed my situation and got things moving toward resolution. I was done in less than 10 minutes. Great experience

Great experience at Verizon. The sales associate Mike was a huge help. Very professional and…read moreknowledgable. Would recommend to everyone.

Sean was great. I needed a new battery and screen, as well as a cleaning job for the portal and…read morespeakers on my iphone. He did it all for a very reasonable price and did it quickly. Highly recommend this office.

I never do reviews online but had to this time. My LCD screen on my cell phone was destroyed . I…read morebrought my phone into the East Providence store. They ordered two different screens of which neither one worked. Sandra went above and beyond to find a screen that worked for my phone. She is awesome! Thanks Sandra from Denise