Blown away!!! Professional, timely service and a team with exceptional knowledge. Clarktel has…read moresurpassed my expectations on all fronts!

Clarktel has continuously provided top-tier service for our company. They go beyond what is…read morerequired to make sure their clients can efficiently utilize their products and services to the best of their abilities. You would be hard-pressed to find an IT company that has your best interest like Clarktel.

I'm not surprised by the many valid negative points in the reviews; however, Comcast/Xfinity is…read moreoften the primary or only provider in some areas, and as a multi-billion dollar company, they likely pay little attention to these reviews. They know that many residential and business owners rely on their unreliable service to stay operational.

-- Comcast Isn't a Company Anymore. It's a Joke…read more I've never written a review like this before, but Comcast/Xfinity has gone so far off the rails that people need to know just how completely broken and absurd this company has become. A tree fell and took out the cable line to my house. The internet went out--obviously. But over the course of SIX HOURS on the phone, across 16+ calls, not one person at Comcast could comprehend the basic, physical reality that no cable = no internet. Instead, I was subjected to the same loop of pointless "modem health checks" and pre-scripted resets on equipment that was literally not connected to anything. Think about that. Six hours of me just trying to say, "The wire is down." And them replying like bots. Over and over. I then went to the store in person, sat there for 30 minutes, and was completely ignored before someone finally talked to me. Still no help. Still no fix. Just more empty smiles and no accountability. This isn't customer service. This is a complete abdication of responsibility. Comcast has effectively ceased to operate as a functioning business. It's like the company was handed over to AI systems and the humans just walked out. No one is home. No one is in charge. There is no service, no care, and no reality check happening behind the scenes. I was forced to switch providers just to survive. But the level of incompetence and disrespect I experienced left me stunned. Comcast didn't just drop the ball--they launched it into the void and walked away. To Comcast/Xfinity: You are no longer fit to operate as a service provider. You need to be completely stripped of responsibility, restructured from the ground up, and replaced with people who understand what accountability means. Your systems don't work. Your people are unresponsive. And your entire model is collapsing under its own negligence. This wasn't a mistake. This was a message: You don't care. You don't serve. And you're not a real company anymore.

I have used VOIPLY several years and have been very happy. I lowered the star rating to 4 since I…read morecan no longer call legitimate 800 #s in the US due to fraud concerns, even tho I am calling from US. It can be a concern for some. It's something about my area code and amount of fraud in that area code using 800 numbers. May not be the same for every area code, but is an inconvenience for me.

It has terrible customer service. I have been trying to get them to fix my voice mail system for…read moretwo weeks. You can only talk to AI "Jack" on the phone or AI "Mike" on Chat. They promise to correct things and give you a ticket number. Then you get an email saying they have fixed things and your ticket is canceled. Problem is nothing has been done and you have to start the process again , again, and again. I am so frustrated. You can't talk with a human.