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    T-Mobile

    2.3 (4 reviews)
    Closed 10:00 am - 8:00 pm

    Services - T-Mobile

    Telecommunications

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    3 months ago

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    2 years ago

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    8 months ago

    muy mala atención al cliente por ser hispano no nos atendieron bien y atendían a otros que llegaban después de nosotros

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    2 years ago

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    T-Mobile

    T-Mobile

    (10 reviews)

    $$

    Cam, He said he is the Manager at the Grand Teton Mall store. I met him at the T-Mobile on Utah…read moreAve. in Idaho Falls. I wish he never helped me. This pathological liar had turned a good Experience to a nightmare. I had been dealing with Quinn at first since I started visiting the store. I was going to the store on 25th Street. But everytime you walk in there the employees look like a deer caught in headlights. They would just immediately send you to isource for everything. Anyway I visited the T-Mobile on Utah. Remington the Gentleman at Isource said they were better than the other store. Remington at Isource is very helpful and a Great Businessman. I'm happy to go there anytime even if it's just to say Hello. I had an issue with the IPhone I had. I had tripped and it fell into a hot bonfire. AppleCare and T-MOBILE 360 wouldn't help me get a replacement not even a 5% off or anything. I told Cam I just wanted to get the cheap Motorola for now. Because I can just pay it off and save up for another IPhone later. So he went to the back and which I thought he was getting me the Motorola I had asked for. Instead he brings me this Google Pixle. And told me it takes better pictures. Said it was a better phone. But I just wanted the Motorola. Even though I cannot stand Google and Billy Gates because of them stealing and not giving me back my intellectual property for over 24 years. So Cam just rings me for the crappy Pixel anyway. Which I leave to store very unhappy. So I return to the store a day later and saw Cam again. He tells me to hang on to it that it's ok. Then they push other products on me I really did not want or have no need for. So over this past month I'm in that store once or 3 times a week. Not liking the product they put on me and the WiFi kept going in and out. It seemed to be defective. So now the run around begins. Cam had moved to the Grand Teton Mall store. John the Manager tells me I should go over and talk to Cam. But I bought the products at the Utah location. I'm in my head thinking this is not cool. So I go over to the Grand Teton Mall to see Cam. I tell him about the WiFi hotspot and if he could help me change the password. He couldn't figure it out and then lies and tells me it cannot be changed. I told him again I did not like the Pixel and again for the third or 4th time to hang on to it. It's a good phone. But the good phone is $200 more than the Motorola. Cam was just thinking about himself and his little commission on the phone. So I go back to the Utah store they tell me AGAIN to go talk to Cam. Now I'm overly frustrated and I have a business myself to run and try to get up off the ground. This is no help at all and some of the worst customer service I have ever had. Meanwhile they have kept giving me the run around and the return time has expired for me to return the item. Now I'm stuck with a product I despise. And afraid to use it. Because my intellectual property will be stolen again. After losing my mother, my dog getting ran over my pickup getting totaled and my intellectual property stolen. It's feels the kicks in the gut and face just keep coming. I'm already sad and depressed meanwhile people like Cam have their foot in your back. This has been a truly horrible experience. I hope this story helps other people make a decision. Stay away from Cam the Snake Oil salesman. He lied and sold me a product I clearly did not want. And don't waste your money on the 360 or AppleCare. They DONT CARE! I would never ever treat anyone like this just for a few bucks!

    My wife and I walked in with the purpose of getting the best deal on the newest iPhone and we were…read moreable to find an amazing deal. Cam and his team were friendly, communicative, and worked overtime to help us get the best deal possible and did everything they could to port my wife's number over when we ran into difficulties. I wish I could tip these guys for the extra hard work they put in! Big shoutout to Cam for everything and being so helpful!

    T-Mobile - mobilephones - Updated May 2026

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