I had trouble with the installation of a dishwasher and the installer said I needed to have an…read moreelectrician look at it. So I called Russell Electric they came out that afternoon and fixed the errors made by the installer. Efficient and courteous.

Doug came and helped us with our electrical in our basement. He was very quick, professional and…read moreknowledgeable. He also educated us on questions and concerns we had and was great to work with. Would highly recommend and will definitely request electrical services from him and his team in the future.

In early November, I contacted this company to repair my gas fireplace--my primary heat…read moresource--before winter. A technician came out, serviced the unit, and identified the issue: a faulty blower. He provided a quote for the replacement, which I approved immediately. That's when the problems began. Ten days later, I called for an update and was told the part hadn't even been ordered. Another ten days later, I was informed the part wasn't available, but they could try retrofitting a similar one. When I asked if there were other options, they said no--so I agreed. On the scheduled day, I took time off work, only to receive a call 30 minutes after they were supposed to arrive saying they could now order the correct part directly from the manufacturer--something they had previously claimed was impossible. To proceed, I had to pay in full immediately. Fast forward three months, and I still didn't have a working fireplace. For weeks, I was repeatedly told, "It should arrive next week." Finally, after expressing my frustration, I got a call at 5:00 PM saying they had located the part, expedited shipping, and could complete the repair the next day. I took another day off work. The technician arrived--but with the wrong part. Instead of tracking down the actual component, they gave him a universal one that didn't fit. They then assured me the correct part would arrive in two days. This time, my wife took the day off work. The technician showed up an hour and a half late (after I had called and reminded them we had rearranged our schedules for this), but they finally made the repair. Other issues worth noting: I was promised a callback from a manager or owner--still waiting on that. Their phone system is a mess. Every time I was placed on hold (which was often), someone else would pick up and begin a different conversation. I would explain who I was and they would say "oh, let me put you back on park." The three coldest months of winter without my primary heat source, multiple days off work, countless phone calls, and constant misinformation (what my generation would call lies). I will never use this company again.

Submitted a questionnaire to have an HVAC system installed…read more Long story short, Zane at the First Call Jewel team came and we discussed several options that would meet our needs which resulted in a purchase, with options for rebates and tax credits. Solid value for our budget. The technician (Freddy) was competent, hard working, organized, and very personable. If this is the caliber of people and face of First Call Jewel, then you will consistently be blessed with business! Thanks much!

We recently bought an older home near the university with fabulous 60's mid century modern charm…read more Unfortunately all the electrical was from the 50's with no ground wires and only two prong outlets! Ken came to our rescue and found a creative solution to swap out all our outlets to the three prong standard so that everything is protected and ADHERES TO CURRENT CODE and he did it without having to rewire the entire house! The way I see it his knowledge and creativity saved us a boat load of money. I will be calling him again with all my future electrical needs and I'd encourage all my friends to do the same.

Ken is amazing! Quick, knowledgeable, polite and fast! I highly reccomend Anthem Electric!!!!read more

Pleasure to deal with, extremely responsive extremely helpful. He is our number one electrician for…read morethe future.

Bathroom lights wouldn't work. Couldn't figure out why. Flipped the breakers and no obvious damage…read more Called these guys. They were extremely flexible with timing as I was struggling with scheduling an appointment while being engaged in all day meetings. When we were finally able to meet they were professional and cordial. They solved my problem quickly and were a bright spot on a otherwise cloudy day. Would gladly use them again.

We had Electrical Power & Control come out to convert our wood burning fireplace to run power to a…read morenew gas insert fireplace. It required electrical line from our attic to an outside wall and their team finished it in a 1/2 day. They were professional, courteous and cleaned up everything before leaving. We couldn't be happier with the work!

From the owner: Residential, Commercial, Industrial Electrical serving East Idaho. read more

They did a great job quoting the project. I asked for them to line item the costs which they did…read more They showed up on time and communicated well about the status of the project. Quality work at a competitive price.

Service was good, but quote originally not honored. Watch your back with these folks..read more

Service Solar System…read more Good work but very pricy. A full six months worth of electric credits to service a two year old system.

Hale Electric installed a solar system with a battery backup at my mom's home last year…read more Originally, the system appeared to work. However, during the first power outage we experienced, the backup system never kicked on. What followed was a months-long failure in customer service, characterized by unfulfilled commitments and a lack of technical expertise from Konnor. Reaching the company was nearly impossible. Calls went unanswered, messages were not returned, and scheduled appointments resulted in consistent no-shows. Over three separate visits, Konnor and Kevin failed to resolve our system issues. They provided a string of inconsistent excuses, ranging from "a button was never turned on", there was "a pinched wire", to blaming cold weather for the batteries not charging. We were explicitly told by Konnor that he was no longer certified to work on the specific system he installed, promising to return the following week after recertification--a promise he failed to keep. After months of frustration, we hired a different electrician who diagnosed and fixed the issue in one visit. The root cause was that Hale Electric never properly assigned or connected the backup system. It remains unclear if the service failures were due to deceptive business practices or sheer incompetence by Konnor. Regardless, the experience was unacceptable and we do not recommend Hale Electric to anyone.

I needed an electrician in 24 hrs due to my other electrician postponing on me- and they were able…read moreto help. I had this guy come over and give me a quick estimate, he says "super easy job" which it should have been, then showed up the following day about 40 minutes late, wouldn't have been a big deal but needed to coincide with another trade. He proceeded to tell me how the conduit was going to run a certain direction and be anchored down to the floor so as not to be a tripping hazard (WTF?)- not what we had discussed, and it was obvious he was short cutting the job because he didn't calculate enough conduit or wires to run it the correct direction. Argued horribly with the other trade about a hook-up to some equipment, I had to walk away- it was REALLY BAD! Then he said it was going to take another two hours because he had to go get all new wires and conduit- to which I said "ok". My equipment guys had to leave and come back later since they were waiting on the electrician. Many hours later, it got completed but it was a very unpleasant experience. This guy had horrible manners and was very disrespectful and rude. I was very happy to get them off my property!

I use these guys for any electrical work that I need. The communicate well, always show up when…read morethey say they will, and the work is always neat and clean. Highly recommend!