I had trouble with the installation of a dishwasher and the installer said I needed to have an…read moreelectrician look at it. So I called Russell Electric they came out that afternoon and fixed the errors made by the installer. Efficient and courteous.

Doug came and helped us with our electrical in our basement. He was very quick, professional and…read moreknowledgeable. He also educated us on questions and concerns we had and was great to work with. Would highly recommend and will definitely request electrical services from him and his team in the future.

I initially spoke with Fred who scheduled a tech for first thing Monday morning…read more The tech, Dwight, arrived on time and was courteous and friendly. We discussed the job scope and obstacles involved and quickly arrived at an acceptable approach. Dwight worked alone the entire day without stopping (his partner was sick). He completed the project in one day (adding add'l circuits and outlets in my garage workshop) and the quality of his work was top notch excellent. I was 100% satisfied with the work, the tech, the price and the company. I would recommend Wheeler Electric to anyone looking for professional electrical work at a fair and reasonable price. Patrick Hedderman 12/6/2022

Had them out a few times for different projects and it was pretty good quality work. But it wasn't…read moreuntil the 2nd or 3rd time that I realized a pattern that the individual or team would claim they didn't have a specific part during the job and have to leave for an hour or more to get it, and then I'd get charged for the extra time. This would seem reasonable except in all the cases I had them come out in advance to survey the job (simple stuff like installing light fixtures) or send pictures and do pre-calls to ensure there wouldn't be any issues like that - and yet it still happened. Only logical place to go is scam or a level of incompetence, and either way I've felt like I lost some trust with this company and am out an extra few hundred dollars :(

In early November, I contacted this company to repair my gas fireplace--my primary heat…read moresource--before winter. A technician came out, serviced the unit, and identified the issue: a faulty blower. He provided a quote for the replacement, which I approved immediately. That's when the problems began. Ten days later, I called for an update and was told the part hadn't even been ordered. Another ten days later, I was informed the part wasn't available, but they could try retrofitting a similar one. When I asked if there were other options, they said no--so I agreed. On the scheduled day, I took time off work, only to receive a call 30 minutes after they were supposed to arrive saying they could now order the correct part directly from the manufacturer--something they had previously claimed was impossible. To proceed, I had to pay in full immediately. Fast forward three months, and I still didn't have a working fireplace. For weeks, I was repeatedly told, "It should arrive next week." Finally, after expressing my frustration, I got a call at 5:00 PM saying they had located the part, expedited shipping, and could complete the repair the next day. I took another day off work. The technician arrived--but with the wrong part. Instead of tracking down the actual component, they gave him a universal one that didn't fit. They then assured me the correct part would arrive in two days. This time, my wife took the day off work. The technician showed up an hour and a half late (after I had called and reminded them we had rearranged our schedules for this), but they finally made the repair. Other issues worth noting: I was promised a callback from a manager or owner--still waiting on that. Their phone system is a mess. Every time I was placed on hold (which was often), someone else would pick up and begin a different conversation. I would explain who I was and they would say "oh, let me put you back on park." The three coldest months of winter without my primary heat source, multiple days off work, countless phone calls, and constant misinformation (what my generation would call lies). I will never use this company again.

Submitted a questionnaire to have an HVAC system installed…read more Long story short, Zane at the First Call Jewel team came and we discussed several options that would meet our needs which resulted in a purchase, with options for rebates and tax credits. Solid value for our budget. The technician (Freddy) was competent, hard working, organized, and very personable. If this is the caliber of people and face of First Call Jewel, then you will consistently be blessed with business! Thanks much!

I needed a sprinkler system to have the anti-sython valve checked and to be winterized. They were…read moreable to do both for me at the same time. Their prices were very reasonable and they were able to do the work quickly for me.

The Superior Boiler technicians have always done a good job for us. Scheduling service on our…read moreboiler is really easy too.

Good Job Sermon! We requested proposals from several…read moreelectrical companies for installation of a RV receptacle and a 20 amp receptacle and from those we selected Sermon to perform the project . They weren't the lowest cost but were close to my pencil estimate plus they were available to complete the project sooner rather than later. From arrival to look at what we needed done, providing a proposal, interfacing with the city permitting and inspection process, to completion of the work and communication with us; the Sermon personnel were very professional and efficient. The day the work was scheduled the two of them arrived between 8&9 as planned, they had the work well planned out, walked us through the planned work, efficiently completed the work with hardly any mess left behind, and 8 hours later walked us through the completed work. We turned the AC on in our trailer and voilà we can escape to air conditioned comfort in our trailer when it's super hot!!! They notified the city inspector that the installation was complete and this morning the city inspector inspected the work and approved it. Sermon provided us a copy of the city letter of notification for our records.

Not sure why the wildly varying reviews but we have dealt with Sermon on about 6 occasions. Yea,…read moresometimes you pay for a service call and its a miss, but they can't work for free. As for these parts markups, the prices I have been quoted were about the same or 10% more than me ordering it myself, so again, no huge markups from my experience. Our heat is currently out and they actually brought over some loaner space heaters because the part was 3 days out. The installed price for the part I need is only around $80 more than having it overnighted. Pretty honest prices in my cases.....

My husband wanted a new gas heater installed in his wood shop. We called Alpine and they were very…read moreprompt in coming out and giving us a bid. Then they were again very fast in coming and installing it. We were so very impressed with the workers and very impressed with the work they did. They are very knowledgeable and a great company. Kaye C

My AC died during the hottest part of the summer. I called Alpine and asked if they do free…read moreestimates. I wanted to know if my unit could be repaired or needed to be replaced. I wanted a cost for both. Yes... I was told they do free estimates. A guy came out and told me it was leaking and needed to be replaced. He was at my home less than 5 minutes. I asked him for an estimate for replacement. Well, never ever did anyone contact me with a price or schedule to have it replaced and now I have a bill for that free estimate that was done. Very shady business and terrible customer service.

I got a quote for a mini split heat/ac unit. Their bid was accepted. They came and installed it on…read morethe day promised for the exact price quoted. They did exactly what I wanted and the systems are working great.

Great craftsmen, good to work with did a great job. Would employ them again if I needed. Only…read moreproblem is the performance of the product they rep.. Have had experience with two different installations of the Fujitso minisplit HVAC systems (mine and one in Island Park) in both cases the results were the same: the air coming out of the wall units was just not very cold! The floorboard unit works great but the unit that mounts on the wall is just not very good!

Pleasure to deal with, extremely responsive extremely helpful. He is our number one electrician for…read morethe future.

Bathroom lights wouldn't work. Couldn't figure out why. Flipped the breakers and no obvious damage…read more Called these guys. They were extremely flexible with timing as I was struggling with scheduling an appointment while being engaged in all day meetings. When we were finally able to meet they were professional and cordial. They solved my problem quickly and were a bright spot on a otherwise cloudy day. Would gladly use them again.