1. Hale Electric

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Hale Electric

2.5 (2 reviews)
Closed • 8:00 am - 5:00 pm

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Electric inspection

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First Call Jewel - First Call Jewel Building, Vans and Technicians. Big enough to serve you, small enough to care.

First Call Jewel

(29 reviews)

In early November, I contacted this company to repair my gas fireplace--my primary heat…read moresource--before winter. A technician came out, serviced the unit, and identified the issue: a faulty blower. He provided a quote for the replacement, which I approved immediately. That's when the problems began. Ten days later, I called for an update and was told the part hadn't even been ordered. Another ten days later, I was informed the part wasn't available, but they could try retrofitting a similar one. When I asked if there were other options, they said no--so I agreed. On the scheduled day, I took time off work, only to receive a call 30 minutes after they were supposed to arrive saying they could now order the correct part directly from the manufacturer--something they had previously claimed was impossible. To proceed, I had to pay in full immediately. Fast forward three months, and I still didn't have a working fireplace. For weeks, I was repeatedly told, "It should arrive next week." Finally, after expressing my frustration, I got a call at 5:00 PM saying they had located the part, expedited shipping, and could complete the repair the next day. I took another day off work. The technician arrived--but with the wrong part. Instead of tracking down the actual component, they gave him a universal one that didn't fit. They then assured me the correct part would arrive in two days. This time, my wife took the day off work. The technician showed up an hour and a half late (after I had called and reminded them we had rearranged our schedules for this), but they finally made the repair. Other issues worth noting: I was promised a callback from a manager or owner--still waiting on that. Their phone system is a mess. Every time I was placed on hold (which was often), someone else would pick up and begin a different conversation. I would explain who I was and they would say "oh, let me put you back on park." The three coldest months of winter without my primary heat source, multiple days off work, countless phone calls, and constant misinformation (what my generation would call lies). I will never use this company again.

Submitted a questionnaire to have an HVAC system installed…read more Long story short, Zane at the First Call Jewel team came and we discussed several options that would meet our needs which resulted in a purchase, with options for rebates and tax credits. Solid value for our budget. The technician (Freddy) was competent, hard working, organized, and very personable. If this is the caliber of people and face of First Call Jewel, then you will consistently be blessed with business! Thanks much!

Wheeler Electric

Wheeler Electric

(2 reviews)

I initially spoke with Fred who scheduled a tech for first thing Monday morning…read more The tech, Dwight, arrived on time and was courteous and friendly. We discussed the job scope and obstacles involved and quickly arrived at an acceptable approach. Dwight worked alone the entire day without stopping (his partner was sick). He completed the project in one day (adding add'l circuits and outlets in my garage workshop) and the quality of his work was top notch excellent. I was 100% satisfied with the work, the tech, the price and the company. I would recommend Wheeler Electric to anyone looking for professional electrical work at a fair and reasonable price. Patrick Hedderman 12/6/2022

Had them out a few times for different projects and it was pretty good quality work. But it wasn't…read moreuntil the 2nd or 3rd time that I realized a pattern that the individual or team would claim they didn't have a specific part during the job and have to leave for an hour or more to get it, and then I'd get charged for the extra time. This would seem reasonable except in all the cases I had them come out in advance to survey the job (simple stuff like installing light fixtures) or send pictures and do pre-calls to ensure there wouldn't be any issues like that - and yet it still happened. Only logical place to go is scam or a level of incompetence, and either way I've felt like I lost some trust with this company and am out an extra few hundred dollars :(

Hale Electric - electricians - Updated October 2026

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