RSJ Mechanical earned our trust from the very first call. Their excellent reviews led us to contact…read moreSteve Winn, the Service Manager, for an evaluation and bid. Steve's positive attitude, problem‑solving skills, and willingness to work within our budget were extraordinary--qualities rarely found in customer service today. Our home presented several unique structural challenges, yet Steve approached each one with confidence and creativity. His crew was fast, professional, and patient, taking time to answer even our odd or off‑the‑wall questions. When an unexpected structural issue came up, they immediately worked together to find a safe, professional solution. Their teamwork and genuine care made us feel like family, not just customers. After installing our one‑of‑a‑kind air‑conditioning system, the team returned the next day to ensure everything was running at 100%. That level of follow‑through is exceptional on its own--but it didn't stop there. A week later, Steve called with news that truly amazed us. On his own initiative, he contacted the Rocky Mountain Power Wattsmart Program on our behalf, and we were approved for an incentive that helped offset the cost of the rewiring and installation. Who does that? It was an incredible act of service and integrity. Steve Winn and his team are, without question, #1 in Idaho. Their professionalism, kindness, and dedication made a difficult project feel manageable and even uplifting. Sincerely, Two grateful old folks from Shelley, Idaho David and Karen Petersen

We made a phone call to RSJ this morning after realizing our AC stopped working. They were so…read morereassuring over the phone and super professional. Not only were they able to come out the same day but they were an hour and a half earlier than they anticipated. The unit was fixed within the hour and we have AC again. Will definitely use their services again and recommend them to anyone! Thank you Dakota!!

I needed an electrician in 24 hrs due to my other electrician postponing on me- and they were able…read moreto help. I had this guy come over and give me a quick estimate, he says "super easy job" which it should have been, then showed up the following day about 40 minutes late, wouldn't have been a big deal but needed to coincide with another trade. He proceeded to tell me how the conduit was going to run a certain direction and be anchored down to the floor so as not to be a tripping hazard (WTF?)- not what we had discussed, and it was obvious he was short cutting the job because he didn't calculate enough conduit or wires to run it the correct direction. Argued horribly with the other trade about a hook-up to some equipment, I had to walk away- it was REALLY BAD! Then he said it was going to take another two hours because he had to go get all new wires and conduit- to which I said "ok". My equipment guys had to leave and come back later since they were waiting on the electrician. Many hours later, it got completed but it was a very unpleasant experience. This guy had horrible manners and was very disrespectful and rude. I was very happy to get them off my property!

I use these guys for any electrical work that I need. The communicate well, always show up when…read morethey say they will, and the work is always neat and clean. Highly recommend!

Good Job Sermon! We requested proposals from several…read moreelectrical companies for installation of a RV receptacle and a 20 amp receptacle and from those we selected Sermon to perform the project . They weren't the lowest cost but were close to my pencil estimate plus they were available to complete the project sooner rather than later. From arrival to look at what we needed done, providing a proposal, interfacing with the city permitting and inspection process, to completion of the work and communication with us; the Sermon personnel were very professional and efficient. The day the work was scheduled the two of them arrived between 8&9 as planned, they had the work well planned out, walked us through the planned work, efficiently completed the work with hardly any mess left behind, and 8 hours later walked us through the completed work. We turned the AC on in our trailer and voilà we can escape to air conditioned comfort in our trailer when it's super hot!!! They notified the city inspector that the installation was complete and this morning the city inspector inspected the work and approved it. Sermon provided us a copy of the city letter of notification for our records.

Not sure why the wildly varying reviews but we have dealt with Sermon on about 6 occasions. Yea,…read moresometimes you pay for a service call and its a miss, but they can't work for free. As for these parts markups, the prices I have been quoted were about the same or 10% more than me ordering it myself, so again, no huge markups from my experience. Our heat is currently out and they actually brought over some loaner space heaters because the part was 3 days out. The installed price for the part I need is only around $80 more than having it overnighted. Pretty honest prices in my cases.....

I wanted to put a quality fireplace in my cabin and couldn't find anything I liked. I not only…read morefound what I liked at a great price, but friendly, knowledgeable people to help make my dream come true!

Very disappointed. We were looking to change our wood burning fire pit. After receiving a quote,,we…read moreagreed to have the work done. We made several attempt to make contact, always with an excuse and a new date. Now it's been 3 weeks and not even a call back. Horrible business practice.

I initially spoke with Fred who scheduled a tech for first thing Monday morning…read more The tech, Dwight, arrived on time and was courteous and friendly. We discussed the job scope and obstacles involved and quickly arrived at an acceptable approach. Dwight worked alone the entire day without stopping (his partner was sick). He completed the project in one day (adding add'l circuits and outlets in my garage workshop) and the quality of his work was top notch excellent. I was 100% satisfied with the work, the tech, the price and the company. I would recommend Wheeler Electric to anyone looking for professional electrical work at a fair and reasonable price. Patrick Hedderman 12/6/2022

Had them out a few times for different projects and it was pretty good quality work. But it wasn't…read moreuntil the 2nd or 3rd time that I realized a pattern that the individual or team would claim they didn't have a specific part during the job and have to leave for an hour or more to get it, and then I'd get charged for the extra time. This would seem reasonable except in all the cases I had them come out in advance to survey the job (simple stuff like installing light fixtures) or send pictures and do pre-calls to ensure there wouldn't be any issues like that - and yet it still happened. Only logical place to go is scam or a level of incompetence, and either way I've felt like I lost some trust with this company and am out an extra few hundred dollars :(

My husband wanted a new gas heater installed in his wood shop. We called Alpine and they were very…read moreprompt in coming out and giving us a bid. Then they were again very fast in coming and installing it. We were so very impressed with the workers and very impressed with the work they did. They are very knowledgeable and a great company. Kaye C

My AC died during the hottest part of the summer. I called Alpine and asked if they do free…read moreestimates. I wanted to know if my unit could be repaired or needed to be replaced. I wanted a cost for both. Yes... I was told they do free estimates. A guy came out and told me it was leaking and needed to be replaced. He was at my home less than 5 minutes. I asked him for an estimate for replacement. Well, never ever did anyone contact me with a price or schedule to have it replaced and now I have a bill for that free estimate that was done. Very shady business and terrible customer service.

Pleasure to deal with, extremely responsive extremely helpful. He is our number one electrician for…read morethe future.

Bathroom lights wouldn't work. Couldn't figure out why. Flipped the breakers and no obvious damage…read more Called these guys. They were extremely flexible with timing as I was struggling with scheduling an appointment while being engaged in all day meetings. When we were finally able to meet they were professional and cordial. They solved my problem quickly and were a bright spot on a otherwise cloudy day. Would gladly use them again.

Karl has placed a few lights for us as well as some minor electrical work. He shows up on time and…read moreis very thorough. He also gives different options so you can make the best choice for you. We are very happy with how it turned out. I'm sure we will have him back.

While he did come over on time, he started the conversation by stating he wanted $90 per hour. It…read morewent downhill after that. His estimate came in at around three times what we expected to pay. We won't be using his services.