I recently canceled my service with Sparklight. They kept raising their rates I was almost paying…read more$200 for just regular cable . I found a better outlet for my cable and it's half the cost very happy with it I called sparklight to cancel she's told me that'll be $183 final bill . I was outraged they said they don't prorate I have to pay for another two weeks even though I don't have their cable anymore . The sad thing I've been with them for so many years back when they were Cable ONE and whoever they were before them loyal customer in other words . And they can't even give me a break on my bill like I say I'm just sorry I didn't do this sooner very disappointed in them.

The tech, Dallon, H, was very professional and efficient. He provided information to help us with…read morethe new equipment. Were I to need help with my service again. I would specifically request that he be the tech to help me.

Great phone place! Fast and efficient service. David was phenomenal and ensured that I thoroughly…read moreunderstood my plan and what I was being charged for.

Both the manager and the mobile expert were absolutely wonderful. They were busy but excellent at…read moremultitasking. In the end the manager suggested we try something that customer care said wasn't possible. We got home and plugged in and poof we had amazing internet speeds. Absolute life saver!

I would not recommend this T-Mobile store. What should have been a simple phone purchase and…read moreactivation was mishandled from the beginning, including activation problems and an additional line I never needed. That started more than a year of device, unlocking and billing issues that consumed an unbelievable amount of my time. Even after credits were issued, T-Mobile continued taking payments while the account remained unresolved. I eventually removed AutoPay because I no longer trusted the company with access to my card. I filed complaints with the BBB and Idaho Attorney General, but T-Mobile refused further adjustments and simply requested that the files be closed. The problems originated with this store, but I was left dealing with the consequences for over a year. I am now leaving T-Mobile entirely. Please review every line, charge and agreement carefully before leaving this store.

If I could give Chris at T-Mobile (Sunnyside/Hitt Rd)10 stars, I would…read more I brought my elderly mother into the store, and what I witnessed was some of the best customer service I have seen in a very long time. Chris was unbelievably patient, kind, and compassionate. He never rushed her, never seemed frustrated, and took the time to explain everything in a way she could understand. He answered every question with a smile and made her feel valued, respected, and comfortable throughout the entire visit. As many people know, technology can be overwhelming for older adults, and what might seem simple to some can feel intimidating to them. Chris understood that completely. He treated my mother with such dignity and kindness that it genuinely touched my heart. He went far beyond what was required of his job and turned what could have been a stressful experience into a wonderful one. Employees like Chris are rare. His professionalism, patience, empathy, and genuine care for customers are exactly what every company hopes to find in an employee. He is a tremendous asset to T-Mobile and a shining example of what outstanding customer service should look like. Thank you, Chris, for your kindness to my mother. The way you treated her meant more to us than you probably realize. We left the store feeling taken care of, appreciated, and grateful. T-Mobile should be incredibly proud to have someone like you on their team.

I wanted to love T-Mobile, but my experience has been incredibly frustrating. I received…read moreconflicting information from multiple representatives, was charged fees that were never justified, nobody is willing to help you from the top down, and I've spent hours of time trying to correct issues that should have been handled the first time. The lack of consistent communication and accountability was the most disappointing part. I hope they improve their customer service because no customer should have to work this hard to resolve a simple problem. Honestly the most deceptive company you could choose.

Cam, He said he is the Manager at the Grand Teton Mall store. I met him at the T-Mobile on Utah…read moreAve. in Idaho Falls. I wish he never helped me. This pathological liar had turned a good Experience to a nightmare. I had been dealing with Quinn at first since I started visiting the store. I was going to the store on 25th Street. But everytime you walk in there the employees look like a deer caught in headlights. They would just immediately send you to isource for everything. Anyway I visited the T-Mobile on Utah. Remington the Gentleman at Isource said they were better than the other store. Remington at Isource is very helpful and a Great Businessman. I'm happy to go there anytime even if it's just to say Hello. I had an issue with the IPhone I had. I had tripped and it fell into a hot bonfire. AppleCare and T-MOBILE 360 wouldn't help me get a replacement not even a 5% off or anything. I told Cam I just wanted to get the cheap Motorola for now. Because I can just pay it off and save up for another IPhone later. So he went to the back and which I thought he was getting me the Motorola I had asked for. Instead he brings me this Google Pixle. And told me it takes better pictures. Said it was a better phone. But I just wanted the Motorola. Even though I cannot stand Google and Billy Gates because of them stealing and not giving me back my intellectual property for over 24 years. So Cam just rings me for the crappy Pixel anyway. Which I leave to store very unhappy. So I return to the store a day later and saw Cam again. He tells me to hang on to it that it's ok. Then they push other products on me I really did not want or have no need for. So over this past month I'm in that store once or 3 times a week. Not liking the product they put on me and the WiFi kept going in and out. It seemed to be defective. So now the run around begins. Cam had moved to the Grand Teton Mall store. John the Manager tells me I should go over and talk to Cam. But I bought the products at the Utah location. I'm in my head thinking this is not cool. So I go over to the Grand Teton Mall to see Cam. I tell him about the WiFi hotspot and if he could help me change the password. He couldn't figure it out and then lies and tells me it cannot be changed. I told him again I did not like the Pixel and again for the third or 4th time to hang on to it. It's a good phone. But the good phone is $200 more than the Motorola. Cam was just thinking about himself and his little commission on the phone. So I go back to the Utah store they tell me AGAIN to go talk to Cam. Now I'm overly frustrated and I have a business myself to run and try to get up off the ground. This is no help at all and some of the worst customer service I have ever had. Meanwhile they have kept giving me the run around and the return time has expired for me to return the item. Now I'm stuck with a product I despise. And afraid to use it. Because my intellectual property will be stolen again. After losing my mother, my dog getting ran over my pickup getting totaled and my intellectual property stolen. It's feels the kicks in the gut and face just keep coming. I'm already sad and depressed meanwhile people like Cam have their foot in your back. This has been a truly horrible experience. I hope this story helps other people make a decision. Stay away from Cam the Snake Oil salesman. He lied and sold me a product I clearly did not want. And don't waste your money on the 360 or AppleCare. They DONT CARE! I would never ever treat anyone like this just for a few bucks!

Quick prompt good value quality service so far. Waiting for city to pull fiber to house to allow…read moreservice to begin. Customer Husband has past commercial service experience with qwk.net and immediately selected them from city list of authorized providers on city fiber network. Neighbor already has their service and is happy.

From the owner: Businesses that require dependable website hosting services choose QWK.net. It's not only our total…read morecommitment to fast, high quality website hosting services that has professional choosing QWK.net, it's also the hometown, personalized support that makes QWK.net the company of choice. QWK.net doesn't just say it, they prove it with a 100% uptime guarantee. QWK.net TechnologyIndustry leading in design and reliability. The strategic location, power and cooling systems, and the hardware selected make QWK.net one of the best hosting solutions available today. Coupled with Tier 1 backbone providers, QWK.net can't be beat. Home-Town SupportA new dimension in customer support. QWK.net prides itself in providing the same type of personalized customer service that you would receive from a long time friend. QWK.net will do everything possible to make your experience an outstanding one. Helping customers with out the red-tape. One of the core advantages of QWK.net is that it is not a large corporation with employees hand-cuffed with bureaucracy. To meet customers' needs, QWK.net can make decisions and react quickly. Web Hosting Plans Domain Names Shared Hosting Virtual Dedicated Servers Dedicated Servers Co-location