Poor customer service & always drops internet in the evening, like 7pm and after. Just offered me a…read morefaster speed...which does not make for much help when it drops service or pick it up in our basement.

I have just sign up with TDS, and it is supposed to be a promotional rate of $49.99/month for 2…read moreyears. I just got a bill for showing additional charge of $13.33/month for 2 years with $49.99/month of promotional rate. I complained this issue to the salesman more than a week ago, and I'm hoping he and his supervisor, Greg Hagen, will resolve the issue soon.

I am from out of town and needed some assistance in connection of my Verizon jetpack to the smart…read morehub on my TV, as well as connecting the WiFi to my old MacBook Pro. I called a couple of places that I googled in Coeur d'alene but didn't have success in scheduling an appointment or the trip charge was exhorbitant. Somehow, I stumbled upon this company and I am so glad I did! A local business, I spoke with Sam at the help desk (who knew?) And within 30 minutes he walked me through how to connect all of the items I wanted connected. Complete success, patience, courtesy, expertise. Highly recommend even though they advertise for IT management services for Medical & Dental offices, they certainly handled my individual call expertly and I am so grateful! Thank you!

They have a group of people that are knowledgeable and always friendly when I call in. I like how…read morethey follow up to make sure my issues are resolved. I appreciate their patience and helpful explanations. Definitely my go to crew.

Be sure you carefully read their " contract" after we did it was a firm no for us. They have all…read morethe rights.. you.. not so much. I'll wait for Ziply fiber optics or get Starlink. . I will say the phone people are very nice but not able to answer questions when challenged. But worth the low price once you know the whole story.

Chris- the Intermax technician- was excellent! He was prompt, efficient, knowledgeable and was very…read morehelpful in explaining the process and the options.

All I can say is awesome service and the employees there can get the job done with no excuses. I…read morehad to make some major changes to our Verizon wireless account with our iphones, broadband internet card ect... The rep I worked with offered me the best and most cost effective solution and I really appreciated that. I personally switched providers but the rest of the family stayed. I was able to switch my iphone account to a broadband card I had to save $$ until my contract expires. Good Job Verizon you probably have the best customer service of any big corp. The only reason I didn't give 5 stars is you have to wait a long time to get help in the store and Verizon is the most expensive wireless provider (but great coverage)

I would give zero starts if I could. I regret switching from AT&T to deal with this nightmare. my…read moreentire experience so far has been dog shit. I can't get ahold of any of at this company to resolve the issues that THEY created. ported my number, my phone does not work. I do not receive calls or texts. I call the automated system (which is a massive pos that understands nothing and is of absolutely no help) to find out the status of my number port. 37 minutes and 96 attempts later I finally get the system to tell me that the port has been successful and that I just need to power cycle my phone. I have cycled it three times, now. still nothing. still shows the incorrect phone number. Still not receiving calls or texts. Attempt to reach a live agent for assistance only to find out they work banker hours and I am not fucked till the next day. I need my phone for work. I work outside of 9-5. this is unacceptable. The kid that signed me up for service input my name incorrectly and made up some bullshit excuse when I pointed it out. Because of all of this, my cards have been flagged and are unusable. I do not recommend Verizon for anything. this has been a nightmare and I am furious. I want my fucking money back. I want my old service back. I want out of this bullshit agreement if nobody is going to help me.