The location is good, but it doesn't feel like the prices are "outlet" or match the bargain vibe of…read morethe store. Lots of staff responses like "Um...pretty sure we don't carry that product. Or if we do, I just haven't seen it yet." "We might have those. Maybe check in that part of the store." (waves to corner) Then there was, "Yeah, you can totally return this by mail. Just send it back with the packaging." (Sent it back, followed up by phone, was told they refuse returns by mail, having the mail carrier 'return to sender' instead. But the pkg never came to me. Hhmmmm... No refund, no item returned to me. Ghosts have it, I guess?) It's not the staff's fault they aren't trained very well; that's a HQ decision. Just manage your expectations if you go.

It's not the biggest Nike Outlet and I can't say I saw any deals that were so great I couldn't pass…read morethem up. They had some of the shoes I typically run in but the price wasn't better than I could find elsewhere, so I wasn't compelled to buy them. Someone did welcome me soon after I opened the door and entered, which I know is an expectation... but no one paid attention to me at any other point in my time there. Fortunately, I didn't need them to.

Refused return/exchange next day on broken tv. Samsung out of stock can't help. Got screwed…read more I bought a 77" Samsung OLED and q900 sound bar and sub. The TV was broken out of the box. They would not take it back because the box had to be undated also. I cut it up and recycled it. They told me I should have read my receipt more closely. They say it says no returns or exchanges without the box. This is true, it's in the fine print, save your boxes and ALL packaging. Be extremely careful unboxing. Or shop elsewhere. Samsung can't exchange, thy are out of stock. I got ripped off.

I bought a 98" big screen tv from the Spokan store for $2000.00. Took it home and found a crack in…read morethe tv. I called Video Only (Scott) and was told that they would not take the TV back. They told me to call TCL the manufacture and ask them to take the tv back they said no. This is what they wrote me back!!! I have called Wade with Video Only to find out what could be done. He told me that they will not let me return the TV nor will they exchange it. So I asked him what about the $2000.00 I put on the TV. His reply was sorry you will need to buy another TV. The Spokane store is very rude and tell me it is out of their Hands. No one at Video Only will help out at all. This store has the worst customer service ever. This is the letter from TCL. Sent it to Video Only and still no return or exchange. This email is to confirm that you had a phone conversation with a TCL Technical Support Representative with regards to your TCL 98QM7K Google TV that reportedly has a crack on the screen while the TV is still in the box. Unfortunately, cracked panels are not covered under the manufacturer's warranty. Therefore, we cannot provide you with any service for this television. You can click here to view our TV Warranty Information or visit our website below: https://www.tcl.com/us/en/warranty/tv-warranty In situations like this, we recommend contacting the retailer who sold you the TV for an exchange. Thankfully, retailers are great at providing an exchange for TVs sold as damaged. We also strongly advise that you attend to this matter promptly, as most retailers have a specific timeframe for returning damaged TVs after purchase. Best regards,

Cashier was extremely helpful. Prices were... what they were. The cashier actually gave me…read moresuggestions for next year when I get some money to upgrade what I bought and there were coupons galore. One very important thing to add is that I am disabled and Candy, the cashier, did an amazing job helping me deal with my specific disabilities vis-a-vis the tools I needed for the job.

If you can't answer the phone, then you don't get my business. This store clearly has an issue with…read morestaffing and quality of employees. Take a short drive to lovers on Sprague in Spokane. Professional, discreet, knowledgeable... All the things that the CDA store does not have.

The employees here are super chill and friendly! When I needed to buy my husband shoes for his…read morebirthday, the workers gladly helped me through my predicament and talked colors with me! When it didn't fit, they easily exchanged it with our receipt and were able to help us find the pair that fit!! I would 11/10 recommend this store !

We came into the store and was greeted by Sierra. Nice guy, friendly and helpful! Saved us a lot of…read moretime going around the store looking for things. He was patient and took his time with us! Awesome experience.

Keith is a fantastic home inspector! As a real estate agent in Los Angeles, I have dealt with my…read moreshare of home inspectors, and Keith is one of the best. He walked us through each of the issues he found and answered all of our questions (as we are relocating, there were issues we have not encountered before). Keith was very patient with us and made us feel much more comfortable with buying an older home. I highly recommend him!

I am very thankful for him. Helped out in a timely mannor. Very quickly. very professional. shows…read moreevidence that he knows what he is doing, confident in his work. Great Job. Great customer relations. I hope to be as sharp in my profession as he is in his. Thank You! Tip this guy extra for his great work. Exceptional! Really!! Patient with me!!!

Great service. Short wait time. Quality expertise on my request. Recommend this business.read more

Dropped off a package today, and everyone was friendly, professional, quick, and efficient. They…read moremade short work of the line!

Very poor customer service. This is a nice, established scam. He is buying phones for cheap…read morelocally and jacking up the price. Not fair and you might not even get a solid phone, there will be minor scratches on the screens etc. I was very disappointed with this service, you'd get a better deal on Craigslist!

I was in need of a new phone... I went to NW Phone Exchange and spoke to the owner DJ. He was able…read moreto sell me a new phone in perfect condition at a great price. He even walked me down to my cell carrier to make sure the phone was hooked up Okay. When I need a new phone I will definitely be back when I need a new phone.

The associate was very pleasant. He took care of my items necessary. Quick and friendly with me…read moreand the other customers.

They sure make it hard to ship something I have it wrapped in paper. It's easy. It's ready to go,…read morebut no, that's no good for them. They had to give me a bunch of grief. Post office here I come.