Do not go with frontier. Bad customer service. Bad technical support. They sent me two different…read morerouters, told me that it was on my end, proceeds to claim it's on their end for bad connection. I was told I did not have to pay for early termination and now they want to bill me for the two routers they sent, early termination, and the charge for the month. Mind you I have been without internet for a week now. If I could give them zero stars I would. They are very inconsiderate for their custo

If you could give a zero stars review it would be more accurate than one star. Please if your…read morefamily has medical realted or other critical reasons why establishing internet service is essential make sure that you have a back up solution while you wait for install or choose another provider. Reliability to meet commitments is not something Frontier understands. We were trying to establish new service in an area of town where new lines needed to be installed by their 3rd party contractor. After placing the order several weeks ago and calling twice the pervious week to make sure that work would be completed....the day on stall nothing...no update no information about when service will be connected. When I contacted Frontier on the install day to get a more exact time for the installation I was told the work had not yet been even assigned to a tech because the external work was not completed. No call to update me that the service install would fall off schedule and that we didn't need to have someone take leave from work to be available. Customer Service can't provide the name of the 3rd party or a number to seek an update. The worst part of the customer service experience is the utter lack of accountability and consideration for their customer's time. When I asked to speak to a supervisor I was told it is impossible to be I could connected to a supervisor. They would need to call me back in 24-28 hours. When I asked who their agent's supervisor was they didn't know. The customer service agent has no way to transfer the call to a supervisor in the call center? Really? I'm sharing my experience not just to warn potential customers in my area but also with the hope that this review makes its way to CEO Nick Jeffery or Charlon McIntosh, Chief Customer Operations Officer. The answer is simple, meet your commitments or have the decency to not blame the failure on your 3rd party sub. Communicate you will not delivery as promised, say your sorry and reset expectations so your customer can make other arrangements.

We are a mid-sized construction company. We contacted Telesys IT Services when we needed help with…read moreour IT systems. Our experience with the Telesys team has been outstanding. They came into our office, quickly determined what needed to be done, and then got busy bringing our IT systems up-to-speed. They made what seemed overwhelming to us at the time become stress free and seamless. Now that our IT systems are in place, the Telesys team continues to be responsive to our ongoing needs. They address any questions or concerns we have in a clear, informative way. They respond to our requests efficiently and effectively. And, they are always willing to go the extra mile to make sure everything is operating smoothly. The Telesys team is not only expert at what they do, but they do it all with a smile. Their commitment to customer service is obvious in the quality of service they provide, their friendliness, and their forthrightness in earning their clients' trust.

We recently completely upgraded our phone system using Telesys. Their suggestions and quick…read morereplacement of our old system made for a painless transition. We are very happy with the job. No down time. Bob Lay

Mutli site deal quote was for 11k. After rollout it was 14k as added some features and a rate…read morehike. Taxes and fees is where they get you. Their fee ( not federal or required) are over $3k and with federal taxes etc over $19k. They refuse to lower their "fee". Do not use logix no matter what. I also cannot get a response from anyone in charge unless I copy everyone and get rather ugly. Completely zero responses. Stay away from this scam. 11k to over 19k.

In my profession I have worked with many ISPs. Logix by far is the easiest to work with. As an IT…read moreservice company, I work with many carriers. My experience with Logix service, people and product has been great. You can be sure they provide a quality service product and great support. I continue to put my customers on Logix services. Internet is not a perfect science, but in the rare time there is a problem, Logix makes it right. They give all customers a written guarantee.

Just as the other reviews said, David was so kind to talk over my Wifi issues with me on the phone…read moreand he came up with a simple connection solution -- that worked! He knows what he is doing and I heartily recommend him for your Wifi issues.

I called him on the phone and explained my issue with our mesh system. I have used other companies…read morewithout success. He troubleshooted the issue and fixed my problem in under 30 minutes. He was extremely patient, highly knowledgeable about different technologies and has the passion to help solve the issue. I am so grateful for his service!!!

Long story short, because of a mistake in the system I was unable to add a certain promotion to my…read moreaccount that would've made a new phone I had pre-ordered free. The store manager spent hours on the phone with customer care to try to find a way to make it work. We left thinking that it had, only to see the charges show up on our bill later. After calling customer care myself, another hours-long conversation, I was told that the only way to make it seem as if I were getting that promotion would be for the store to credit my account for the amount of the phone. I went back to the store and relayed what customer care had said. The manager emailed the district manager while we were there, and I had a credit just a few days later. I really appreciate him going the extra mile and making it feel like my account was important to them.

From the owner: Discover the smarter way to get all of the high-end devices you want and the network you need, for…read moreless.

Great experience each time I have been in. Employees have been helpful & friendly and I have never…read morehad to wait long. I would recommend coming into this location. Bonus it is a corporate location so they are able to help with more than other locations !

Horrible home internet. I had them for 4 years, and it was great until the last month. It was…read morehorrible. I dropped them, went with AT&T, and never looked back. To top it off, they said they would take care of my last bill just to call them when I got it well I got it today. After going back and forth and the agent saying she would lose her job if she adjusted my bill, I just got so frustrated and said it's not worth it and paid the last bill even though the service was disconnected, sitting in the box upstairs because they said they would send me a box to send it back to them. They never did. I finally took it to a T-Mobile store and dropped it off after another hassle with them. Stay away from T-Mobile home internet.