Mark was super helpful and personable. I​ feel like communication and trust is​ essential in any…read morebusiness and I felt really taken care of with BeeConnectedNow. They took so much pressure off our plate which allowed us time to focus on the things that really mattered with our new home.

As a new Texas resident can I just say the way Texas handles its electric companies is STUPID. 100…read moreor so companies. Really?!? I am so happy I contacted BeeConnectedNow. Contessa helped me find the best electric company for my needs as well as the best Wifi provider. I highly recommend this small, woman-owned family business.

We have had Cirra for almost 7 years. It was good at first, but in the last two years, the service…read morehas really gone from bad to really horrible. We have even tried buying up, but it wasn't any better. I have run their test, and it shows everything is good, but it's not. When you call to question why it's so bad, they do absolutely nothing to make it better or try to help you. I would not recommend their service.

We had great service from Cirra. We changed to Open Infra fiber when it came to our area. Now the…read morefiber has been down for 2 weeks and I'm missing Cirra.

We have had problems with latency and inconsistent speed. AT&T always comes and says all is fine…read more Ben and a team member came to the house and did a thorough troubleshooting--something ATT never does as they're only responsible for service to the house. We have a lot going on with smart devices, many devices, TVs, and gaming. He pinpointed some areas where the devices weren't getting optimal speed, listened to our specific needs, and devised a plan. Value was great and frankly he is likely under-pricing himself. Highly recommend if you have problems with your home network.

From the owner: At RMK Network Cabling - Data Voice Fiber, our mission is to provide top-notch cabling solutions…read morefor outfits of all sizes. We strive to keep businesses connected and productive. Our team of experienced cabling professionals have expertise in a variety of areas, including- Voice, Data & Fiber. From new construction design and buildouts to adding and repairing of existing CAT5E/6 and Fiber cables. We take a personalized approach to each client's needs, working closely with them to understand their unique challenges and develop customized solutions.

I have been a Nextlink customer since 2016 when I moved to Waxahachie, TX. They have been reliable…read moreand prompt to respond when I have called in or dropped them an email to support. Recently I noticed intermittent throughput issues since a large wind storm came through a few months ago. I reached out to them and felt it might be good to have someone come and look at the antenna and confirm it wasn't loose. The technician, via email, told me that they had determined there was a cross signal between me and the tower where my radio connected. They suggested we have a technician come out and replace the radio with a different model using a different technology, which should alleviate the cross chatter that was giving me fits. Despite their busy schedule due to the storms in the area, they were able to accommodate my availability. They determined a technician would arrive between 1:00 and 5:00 pm and sure enough around 1:30 pm, I received a call from Josh, who was 10 or 15 minutes away from me. He arrived around 1:45 p.m. and had a second installer in tow, I believe his name was Corey or Cody, who was in training. Despite the sweltering heat and the height of the roof, about 25 ft, they climbed on up and determined the new radio would be the best option. They told me it would take approximately an hour and that was okay with me, as I was currently using my phone hotspot to prevent any disconnection while I worked remote. Sure enough, within a little over an hour, they knocked on the door, came inside and replaced the POE adapter and started confirming my connection. The throughput exceeded my expectation, as did the professionalism and attention to detail they exhibited. The two installer/technician's action, attitude androfesionalism spoke volumes about the quality of individuals they employ. Good job, Nextlink. Keep up the good work. Signed, a raving fan!

Our fiber optic cable was just under the grass and we accidentally cut it. It took 4 days for them…read moreto fix it. This time, they left it laying on top of the grass and didn't bury it. It is just a matter of time before it gets cut again. Contractors in the area say they have seen several instances where NextLink does not bury their cables.

Customer service is the worst. They came out to bury the fiber, I told them I wanted it 6 inches…read moredown so when I aerate my lawn the fiber line would not be damaged. They only we down maybe 2 inches. I called to have the bury it deeper and all I got was a run around. I told them that when I aerate and the fiber line is cut all the repairs are on them not me. Update Customer service called and had 3 techs out within an hour, they reburied the fiber line to the depth needed. It took a lot to get it done and thankfully they finally responded.

If you're considering switching to Fiber First, my advice is simple: wait (or better yet, don't)…read more The sales process was polished. Everything that followed was the exact opposite. We were promised faster speeds, a static IP, and a lower monthly bill. Since both my wife and I work from home, we specifically requested a Saturday installation to avoid interrupting our jobs.The installation never happened. The installer couldn't complete the work because of a conduit blockage. Two days later, a construction crew arrived, never knocked on the door, never explained what they were doing, trenched through my front yard, and cut my existing internet line while I was in a Zoom meeting with my employer and my wife was teaching a live online nationwide class to 1000+ people. Our internet went down instantly...and remained down for days. My wife then unexpectedly encountered a worker inside our fenced backyard because no one had informed us they needed access. He could not communicate with us in our preferred language. The crew left. No installation. No internet. A trench through my yard. Then the phone calls began. More than 20 calls later, the answers rarely changed: "It's been escalated." "Someone will call you." "A contractor will be there in 10-14 days." Those promises came and went. The salesperson told me to purchase a specific router before installation. The installer later told me it wouldn't work and had to loan me another router instead. As I write this review, the temporary cable is still laying across my yard. The one exception was Laura in customer service, who actually took ownership of the situation. Without her, I honestly don't know if we'd even have internet today. What frustrates me most isn't that mistakes were made. It's that fixing those mistakes became my responsibility. Every meaningful update required another phone call from me. Every promised deadline passed. Multiple appointments set only for them to "no call, no show". Every step forward seemed to require the customer to push the process along. There was no meaningful apology, no service credit, no discounts, and no acknowledgment of the disruption to our jobs, our property, or our time. A company should be judged not by how aggressively it sells its service, but by how it responds when things go wrong. Based on my experience, I cannot recommend Fiber First.

Do not go with frontier. Bad customer service. Bad technical support. They sent me two different…read morerouters, told me that it was on my end, proceeds to claim it's on their end for bad connection. I was told I did not have to pay for early termination and now they want to bill me for the two routers they sent, early termination, and the charge for the month. Mind you I have been without internet for a week now. If I could give them zero stars I would. They are very inconsiderate for their custo

If you could give a zero stars review it would be more accurate than one star. Please if your…read morefamily has medical realted or other critical reasons why establishing internet service is essential make sure that you have a back up solution while you wait for install or choose another provider. Reliability to meet commitments is not something Frontier understands. We were trying to establish new service in an area of town where new lines needed to be installed by their 3rd party contractor. After placing the order several weeks ago and calling twice the pervious week to make sure that work would be completed....the day on stall nothing...no update no information about when service will be connected. When I contacted Frontier on the install day to get a more exact time for the installation I was told the work had not yet been even assigned to a tech because the external work was not completed. No call to update me that the service install would fall off schedule and that we didn't need to have someone take leave from work to be available. Customer Service can't provide the name of the 3rd party or a number to seek an update. The worst part of the customer service experience is the utter lack of accountability and consideration for their customer's time. When I asked to speak to a supervisor I was told it is impossible to be I could connected to a supervisor. They would need to call me back in 24-28 hours. When I asked who their agent's supervisor was they didn't know. The customer service agent has no way to transfer the call to a supervisor in the call center? Really? I'm sharing my experience not just to warn potential customers in my area but also with the hope that this review makes its way to CEO Nick Jeffery or Charlon McIntosh, Chief Customer Operations Officer. The answer is simple, meet your commitments or have the decency to not blame the failure on your 3rd party sub. Communicate you will not delivery as promised, say your sorry and reset expectations so your customer can make other arrangements.

Hi Yelpers. Well we've arrived in 2025 in blazing speed. Why? The last couple of months AT &T has…read morebeen digging up my development to run their Fiberoptic network. I had AT&T decades ago, but left because Charter Spectrum came aling offering high speed. Well they go out no less than twice a week, every week. Do they cut the rate to compensate my having to hotspot from my phone? Nope. Peace out Spectrum, hello AT&T. Set appt yesterday, tech showed up promptly at the 8am- 10am window. No dillying or dallying. I used to pay $83 a month, up to 400mbpsds, 11mbps ds. but shut downs weekly, every week. Paying full price for part time service issa no. Now I'm paying $65 for 500mbps up and downstream. I've seen peak of over 765mbps on my phone, 351 on one of my older laptops, but that is due to the limitations of the device, nit network. Blazing speed. If they come to your area, jump on it. No contract. Now I pay

Well I am joining the less than one star club,,, for the last time!!!…read more With not being much choice in Arlington, been with uverse for awhile Problems Bad customer service Slow speed Junk routers, which I told them Anyway freedom went to Novos as soon as in neighborhood Fast Great customer service Anyway. Guess what att said to do with the Router Throw it in the trash,,,,, I always new it was junk Anyway signing off the less than one star club!!

They were awesome. We had really bad luck in the past with another provider at our old house and…read morethis company put us at complete ease. They took the time to really learn about what we wanted to accomplish with our internet service and TV needs. They gave us options and no pressure through the entire process. When they completed the install we couldn't even tell they had been in our house for a couple of hours and everything looked like what you would expect from a professional. We definitely will use them again and refer them to our our friends and family.

From the owner: Kelstar takes great pride in our ability to consistently earn the highest marks of satisfaction on…read morecompletion of work provided. With infrastructure, manpower, and top-notch leadership, Kelstar can take on even the most challenging of tasks for any provider. We help connect you to the latest in technology to provide solutions for your future, whether you are looking for Satellite TV, Cable, Internet and Security Home Automations Products. We represent brands like DIRECTV, Viasat, Vivint, HughesNet & also provide Business Class Phone solutions. As a leading smart home technology provider, vivint offers home security, energy management, home automation, local cloud storage, and high-speed Internet solutions. Our team is trained to install, service and maintain this state-of-the-art I.O.T. technology--helping you to create a more conscious and thoughtful home with a nest PRO. Call us today!

Excellent wireless Internet service for the Texoma area. I am approximately 1 mile outside of…read moreGainesville. Getting very reliable Internet service. This company is family owned and operated. This includes maintenance of the tower, so it is very individualized and not corporate. I am disabled and rely very heavily on my Internet and I am very please with the service I've gotten from this company, including home maintenance. I recommend this Internet company to anybody who cannot access cable or fiber optic Internet. Speeds are much faster than satellite or phone service.

We were originally with Verizon FIOS until Frontier took over. It's been a hassle dealing with…read moreFrontier. Their online platform has bug after bug and it's a wonder they even know about it until we actually report it. Why are we doing the job that their test engineers should've caught? This is assuming they have a testing plan in place of course. Customer service lacks.. customer service. Being with VzW FIOS for 20+ years doesn't garner any loyalty. They have us paying twice as much for fraction of the internet speed a new customer pays for. How is that for customer loyalty. And the few times I've reported issues, they cannot resolve. I've had to take things into my own hands and do their job for them at times. It's frustrating and takes me away from my family time. Do better. It's a small thing to ask.

Improvement? How about having internet service. It is now 8pm and my internet has been down…read moresince 1pm!!! : ( I work from home! I talked my boss into arranging my telework as long as I have reliable service. I thought FIOS was going to do that. They've been bungling around my house, me for 6mos. Thank goodness I held on to cable in my recreation room or my husband would be having a fit!!! This is unacceptpectable!!!!! : ( Ive lost time and money, but I bet Verizon/Frontier want to be paid!!!