I called them 4 times to find out why the WiFi wasn't working in our location. First 4 calls said…read moresomeone was coming out. Finally on the fifth call I was told there is a bad line and "someone needs to run a new one but I am not sure who is going to do it or when. yeah I know not much help but that's all I know" We were going to get service for the spring and summer while we were in the area but it doesn't seem they want our business or that they are in any hurry to correct issues.

if you try to cancel, they'll ignore you for months but continue to bill you and add late fees…read more Doesnt matter what you try: phone calls, texts, voicemail, email. Nightmare of a company to get a hold of.

Low priced plans but very poor coverage. Their map shows coverage but only if you are outside a…read morebuilding !!! That's ridiculous. False advertising. I will NOT be renewing my service with Tmobile. Stay away from this carrier! Never had a mobile service that mostly has coverage only if you are outside a structure. I will pay the extra and go back to Verizon. I am reporting false coverage to FCC and BBB.

Finally a cell phone store that cares about taking care of customers!!! Can't think Gus and Sal…read moreenough! Took care of everything for me while switching over. Made it super easy and even went above and beyond to make sure my wife's pictures were not lost from her old phone!! If you are thinking of making the switch you need to go see these guys! Happy I made the switch and thanks again!!

They handled my IT for several years. The past few months Kelly became very difficult to work with…read more I could never get a straight answer to any question. The result of this was we had several issues with our computers that were not resolved. I started looking into things and found out Kelly had over billed me by quite a bit of money. She acknowledged this yet I could not get her to repay me or work it off. The end result was they stopped servicing our computers and will not return my calls or emails.

Ron is VERY thorough and Detail oriented. He provides our company with support whenever we need…read moreit. Does GREAT work and is very reasonably priced!

Worst Customer Service. Worst Internet Service. Horribly Managed Company. DO NOT BELIEVE…read moreANYTHING THE SALES REPS TELL YOU. I have been tricked big-time into getting "Faster Internet Service" through these scam artists. I was told that my internet would be twice as fast as my previous internet... and it turns out it is three times as slow. The kickers? I am locked into a 3 year contract that I cannot get out of, I am paying $350 a month vs the $150 I was paying for faster internet, and finally I am not forced to buy another internet service and just use this for our VOIP lines. So not only do I have to pay for another internet, I have to do this for three years. They have given us nothing but trouble since we started, never return our multiple calls or emails. The second we signed the contract, everything changed and they left us for dead. This company company has an excellent sales force... and thats about it. Nothing to back them up. Never ever ever will do business again with this $10,000 mistake

Cbeyond may be the single worst company on the planet. We signed up to try to improve our internet…read morevisibility, only to find out that they are primarily a telephone company. In less than three months we wanted to cancel the service and we were told that we would have to pay $14,000 to get out of our contract, or the full amount of the term. We are a upstart company, and the price was significantly more than we could afford for what they actually did. The call clarity of the phone calls is a joke, and internet speed is incredibly slow. We have been told on multiple occasions that they would be happy to double our internet speed, with no help to call clarity, for an additional $250 a month. Another fun part, is trying to get a hold of the customer support line. I am typically on hold for 45 minutes. If these people contact you, run.