DO NOT SPEND MONEY HERE!! After having to pay another $80 to get a screen that WORKS, I was told…read morethe tech at Phone Clinic didn't even put all the parts back in my phone. It was missing several screens. And the screens they use are a local Michigan company called Siren (not sure if I have the correct spelling) that cost around $10. $200 screen my ass. My second time as a customer proved more difficult than the first. My phone screen cracked and went in to replace it. The first screen was defected. Because of the manufacturer warranty they replaced it. But apparently with a $100 more expensive one. However it doesn't matter because my screen is impossible to type on. It keeps changing the letters & typing letters or words that I don't type. He claims his testing is accurate - testing isn't typing words but letters slowly, one at a time in the "TO" of a text message. Had he tried typing he would be as frustrated as I am right now trying to type this. I showed him but he claims it was my typing. The screen that I had to get repaired was from my first time getting my screen replaced there. So I know it's possible to act normal. However he refused to listen, or test it out via typing a paragraph even though it has a manufacturers warranty. Also- the repair job was so bad the screen came unplugged from normal use within 30 min. I have dropped my phone thousands of times I'm sure but never has the screen unplugged. Listen.. I don't want to be in your store any longer than I have to. But it's time to make this right. Yelp makes me give at least 1 star but with a 25% success rate & awful customer service I'd really like to give negative stars. Edited to add: After not receiving a phone call from the owner I called the store. The same tech refuses to understand that the screen he put on doesn't work. He claims I'm trying to coerce him into something... into what exactly? I'm not asking for an additional product, I never asked for have a (supposedly) more expensive screen to be put on. I asked to have a screen that doesn't malfunction. He claimed because I walked in without a case on it, that that proves I dropped it. It proved nothing. I didn't drop it, I didn't want to bother bringing the case in with me. What I think they do is put on a terrible screen, customer comes back when it doesn't work & they seem "better" when they put on a "more expensive one". When really they're all shitty products. Because this has happened not once, but twice. He also said he'll appeal this review when it's completely accurate. This is literally the most ridiculous customer service I've ever received. Avoid at ALL cost.

Very good with communication they called me pretty much every step of the way to let me know of any…read moreupdates as well as maintained good on their promise that it would only take two days to fix my computer. Whereas when I went to go fix it at Apple it took a week. The staff are also very kind and very upfront about anything that might be an issue for them overall very good service very good. People would highly recommend and go back.

'Ohh, my word! 'These young men (and 'even' their online protocol)…read moreis remarkable! 'I just likened it to; "Old School Etiquette'' ... 'And, still while 'writing' this ... their 'impact' has not left me ... My experience was w/Chris @ the Bloomfield Hills location ... (then, later w/Francisco via telephone) . Anyway, Chris was amazing as well as a total gentleman ... polite, soft spoken, knowledgable & patient. Whomever of 'you' are seeking/needing this type of assistance ... do not hesitate ... 'Quick Phone Fix' is it !!

Amazing team. They all work together to give you what you need, whether it is a repair or a new…read morephone. I worked with Dave yesterday. He went above and beyond. He started by trying to repair my phone, or at least update it for a little more service life. When we could see that it would only be a temporary fix, I decided it was time for a new phone. Dave walked me through the entire process, from choosing a phone, to making sure all data transferred correctly. Dave suggested apps that would be for my interests. He gave me suggestions for a case AND , helped me set all new passwords. Five stars Dave. I really appreciated that you listened to me! I have had help from other men too, when I need a repair. Chris is another tech that was above and beyond. Thanks to all of you men. One other thing I observed, that we're all very attentive to the other customers and VERY patient.

Highly recommend. He fixed my Iphone12 in ten minutes. Other places said it would take 2 hours and…read moreover $100. I paid only $29. Friendly, honest & quick service.

Nope. Wouldn't go here again. Took my phone in for a bad charging port. He quoted me $89. No…read moreproblem. Came back an hour later and he said the port was fine and it just needed to be resoldered so he only charged me $35. Great (I thought), an honest repair. A day later the charging port didn't work. So I took it back again. This time I had to refuse to pay another $99 (his new, seemingly random higher quote) because he already charged me $35 for a repair that didn't work. He said he'd charge me $75. I was mad, but had no choice...so I did it. Now I'm at $110 plus multiple trips (and 2 hours of wait time) for an $89 repair. But wait, it gets worse. I get home and a day later try to setup my phone again....now the Touch ID doesn't work anymore. It worked fine before. Now I had to go back AGAIN. This time he swore up and down it wasn't his fault. Obvious BS since it worked fine before he took it apart. He took the phone in the back room and came out with what he said was my screen, showing me the problem. It wasn't my screen...he made a big show of giving me a free 'brand new' screen "for my trouble". It wasn't a new screen...it was just my screen that he quickly repaired in the back after he broke it previously and then claimed it was a new one. It was all pretty obvious what was happening. This guy isn't good at phone repair. I also got ripped off because he failed the first time. Then I got lied to about something he had broken. No thanks...I'll drive a little further next time I need a repair. (the funny part? As i left, each time, he begged me for a good review online...sorry buddy. Bad, dishonest service means a bad review)

Walked in today (3/14/26)hoping for a fix for my phone issue. It was not charging. I had tried to…read moreclean out the connection, with no luck. I didn't get his name, but the gentleman working was able to clean it out. Sooooo grateful! I use my phone for work and desperately needed a fix. I hope never to need a repair again, but if I do I know where I will be going.

What a great experience each time I go! I have referred friends here as well. They do a great job,…read moreare friendly and quick! I barely had to wait today. You have to try this place when you need a new screen for your cell phone! Thanks guys for helping me out!

wish i could rate these guys higher, i was patient with the repair of my steam deck. but its been…read morealmost a year for a near $100 refund on a faulty abernic device

My wife found this place when her phone quit working. When my grandson broke his tablet screen, I…read moregave it a try. Ray at the Pontiac store knows his business. Solid and quick repairs, reasonable rates and good communication. Just now, a granddaughter broke a button on her brothers iPad. Ray could have shaken his head and told me how much it would cost, but green had a fix that might hold until Christmas. And it took 30 seconds! This is now the ONLY place I'm bringing the family phones, tablets, etc...

Let me preface this review by saying that I gave this establishment a 1 only because I can't…read morefigure out how to not even give a . I will also state that I know this is a first world problem and that it has to do with my drone (which at the end of the day is a toy). In early August 2025 my drone had a crash. There were some repairs that were going to need to be done and right before I shipped my drone to Florida for a repair I came across MXT in Westland. Very excited that I wouldn't have to send it out of state, I dropped the drone off. I paid initially for an assessment and was assured this fix would be no big deal and they should only need it for at max two weeks. I of course was very relieved thinking I'd have plenty of time this fall to fly it. Let me just say, I just received it through the mail yesterday, more than two months after I initially dropped it off. Two weeks and two months are two totally different amounts of time. If I would have been told two months from the start it would have been a totally different story. I was patient for the first couple weeks and gave the benefit of the doubt in every excuse/reason before I started inquiring for the status after not hearing anything. Once I started making contact to try and get updates, I was told they had just received the new shell and that they had been sent the wrong one. I was given excuse after excuse and reason after reason why it hadn't been completed yet. After being assured it was complete and being packaged for sending out, it was then that they realized a landing gear was partially broke. I was called and asked if I wanted that to be fixed. I reiterated at this point that I want the drone repaired and as close to brand new as they could get it. I was assured that wouldn't be a problem and should just be a couple extra days. Couple days go by and no word. I call and find out the guy who fixes the drones was gone out of town and when he gets back he will be fixing it. Another week or so goes by and supposedly that had been fixed now and the only issue was when it was getting packed up for shipping (mind you I never even gave them my address because I was going to be picking it up) they found another cracked area at the base of one of the arms. Again I was asked if I wanted that fixed or just leave it to which of course I reiterated again I want everything fixed. They were going to do that and then it would be sent. I proceeded to contact this business probably 8-10 more times with verbal phone contact to have been told it was shipped and I would be receiving the tracking info. Only problem, I never gave them my address like I said because I was going to be picking it up. Oddly enough if you can believe this, one of the times I called to ask again for the tracking info I was told it got returned because of insufficient address details. You think? That's because they didn't have a clue what my address was because they had never asked me for it. I think after as many attempts as I had made (after not having my drone for two months) to find out what was going on with my drone, the owner finally shipped it USPS and sent me a tracking receipt. Of course I was excited by this point knowing that I had been told that everything had been repaired and was as close to brand new as they could make it. I received the drone and opened it up to basically find that 1.) the landing gear never got replaced and 2.) the cracked piece by the arm that had been discovered and was going to be fixed never got fixed. I attempted to call MXT and to as kindly as I could figure out what was going on in the midst of my major disappointment. The fact that it never got fixed wasn't the owners fault, he "thought" the work got done. I let him know that wasn't acceptable and he continued to push the blame on "the drone repair guy." If you own a business and you are the one who accepts an item for repair and you have your business' name on it, you better hold your people that you farm these jobs out to accountable and should inspect every job to ensure it's completion and operation before it goes back to the owner. I'm no fool and wasn't born yesterday. I know the reason why they wanted to ship it to me was so I wasn't standing in their "store" when I discovered that after more than two months the drone was not repaired. If I would have driven down to Westland to pick this up to then figure out that I was being lied to all along the way, I would have been even more disappointed, so thank you for sparing me that experience. I probably should have trusted my gut from the moment I pulled into the parking lot of this establishment. I should have never let this go on for more than two months only two still now be left with a drone that isn't repaired. No one enjoys being dragged through the mud or put through the wringer. I didn't need to be lied to and didn't need this level of dishonesty and then to have been hung up on twice when I called to voice my frustratio

Great service and great price. Very knowledgeable and fixed my Samsung s23 ultra charging port…read morewithin a few hours. Highly recommend

Very helpful and friendly. Fast service as well. I came in to fix my daughter's broken screen on…read moreher iPhone and it was ready in less than 30 minutes. He also has great deals on screen protectors and cases. They make their own cases and have a large selection of cases. Rob gives personalized service. I bought a case for my daughter and came back to let her select the one that she wanted. We picked a case for the iPhone 7 (we have a 6) & he custom printed the design on a case for us while we waited.

Wow! This store is the place to go for screen replacement. Fast and professional service. The…read morehigh reviews are accurate. If you want custom artwork on your phone cases, this is the place to go! Stop by and see for yourself!

He fixed my phone. I have not any issues with it since.He was reasonable in prices…read more He was friendly and great attitude.

I've dealt with Ray a few times and he's always honest and straight forward, the repairs are done…read morein a reasonable amount of time and the price is always fair. I highly recommend Phone Fix.

The used computer I bought broke within 1 week and the owner refused to fix it or offer to let me…read morereturn it. Very unprofessional. Would not recommend!!

From the owner: Computer Hardware Repair, Cell Phone Repair, Small Electronics Repair, Video Game Repair, Upgrades…read morefor Electronics