Outstanding service!!! I am so impressed with Scott and Dave with their professionalism and service!read more

Scott rocks! My…read moretravel laptop halted and would not power On. Nothing. Nada. Perhaps it is afraid of tech doctors, because upon arrival, it booted just fine. Scott could have sold me a check-up, but he did not. I tried to buy an external USB disk, but he recommended CostCo's current sale was a better price. Um, okay. I am so glad that he did not attempt to over-sell me.

Nice guys, fair prices, and they will do what they can to prevent you from spending unnecessarily…read more I've been back several times and will be again, I'm sure, as a parent of two boys who aren't always as careful as they should be with their computers.

Tech Bench is incredible! I had a 13ish year old MacBook Pro that was completely done - the battery…read morehad expanded, exploding the bottom part. Couldn't even turn it on. It had hundreds of thousands of photos and my entire life on there, which I had no access to for a long time. I took it to Best Buy to get it repaired but they told me it was an insurance liability to take it in to repair (totally understandable - the laptop was in really bad shape). Took it here and they were able to extract all the data and files, no problem. Literally saved my life, I was about to burst into tears right at the store when they handed me the hard drive containing all my data. Can't speak highly enough!

If your computer is causing you any 'trouble', do yourself a favor & go here…read more I've been to many computer repair places in the past, & I wish I'd gone here first. They definitely know a thing or thousand about computers. James will let you know, up front, what MIGHT be going on w any computer issue you're having. Then they'll figure out the problem, & inform you of EXACTLY what's going on before any repair work is done. Extremely fast, courteous & efficient service. Too bad I'm only allowed to leave 5 stars. I'd definitely leave 10 stars, if I could.

I couldn't be happier with their service. James brought my old computer back to life and it has…read morenever performed better. He was professional, honest, skilled, reasonably priced and personable. I give this company my highest recommendation.

Let me preface this review by saying that I gave this establishment a 1 only because I can't…read morefigure out how to not even give a . I will also state that I know this is a first world problem and that it has to do with my drone (which at the end of the day is a toy). In early August 2025 my drone had a crash. There were some repairs that were going to need to be done and right before I shipped my drone to Florida for a repair I came across MXT in Westland. Very excited that I wouldn't have to send it out of state, I dropped the drone off. I paid initially for an assessment and was assured this fix would be no big deal and they should only need it for at max two weeks. I of course was very relieved thinking I'd have plenty of time this fall to fly it. Let me just say, I just received it through the mail yesterday, more than two months after I initially dropped it off. Two weeks and two months are two totally different amounts of time. If I would have been told two months from the start it would have been a totally different story. I was patient for the first couple weeks and gave the benefit of the doubt in every excuse/reason before I started inquiring for the status after not hearing anything. Once I started making contact to try and get updates, I was told they had just received the new shell and that they had been sent the wrong one. I was given excuse after excuse and reason after reason why it hadn't been completed yet. After being assured it was complete and being packaged for sending out, it was then that they realized a landing gear was partially broke. I was called and asked if I wanted that to be fixed. I reiterated at this point that I want the drone repaired and as close to brand new as they could get it. I was assured that wouldn't be a problem and should just be a couple extra days. Couple days go by and no word. I call and find out the guy who fixes the drones was gone out of town and when he gets back he will be fixing it. Another week or so goes by and supposedly that had been fixed now and the only issue was when it was getting packed up for shipping (mind you I never even gave them my address because I was going to be picking it up) they found another cracked area at the base of one of the arms. Again I was asked if I wanted that fixed or just leave it to which of course I reiterated again I want everything fixed. They were going to do that and then it would be sent. I proceeded to contact this business probably 8-10 more times with verbal phone contact to have been told it was shipped and I would be receiving the tracking info. Only problem, I never gave them my address like I said because I was going to be picking it up. Oddly enough if you can believe this, one of the times I called to ask again for the tracking info I was told it got returned because of insufficient address details. You think? That's because they didn't have a clue what my address was because they had never asked me for it. I think after as many attempts as I had made (after not having my drone for two months) to find out what was going on with my drone, the owner finally shipped it USPS and sent me a tracking receipt. Of course I was excited by this point knowing that I had been told that everything had been repaired and was as close to brand new as they could make it. I received the drone and opened it up to basically find that 1.) the landing gear never got replaced and 2.) the cracked piece by the arm that had been discovered and was going to be fixed never got fixed. I attempted to call MXT and to as kindly as I could figure out what was going on in the midst of my major disappointment. The fact that it never got fixed wasn't the owners fault, he "thought" the work got done. I let him know that wasn't acceptable and he continued to push the blame on "the drone repair guy." If you own a business and you are the one who accepts an item for repair and you have your business' name on it, you better hold your people that you farm these jobs out to accountable and should inspect every job to ensure it's completion and operation before it goes back to the owner. I'm no fool and wasn't born yesterday. I know the reason why they wanted to ship it to me was so I wasn't standing in their "store" when I discovered that after more than two months the drone was not repaired. If I would have driven down to Westland to pick this up to then figure out that I was being lied to all along the way, I would have been even more disappointed, so thank you for sparing me that experience. I probably should have trusted my gut from the moment I pulled into the parking lot of this establishment. I should have never let this go on for more than two months only two still now be left with a drone that isn't repaired. No one enjoys being dragged through the mud or put through the wringer. I didn't need to be lied to and didn't need this level of dishonesty and then to have been hung up on twice when I called to voice my frustratio

Great service and great price. Very knowledgeable and fixed my Samsung s23 ultra charging port…read morewithin a few hours. Highly recommend

wish i could rate these guys higher, i was patient with the repair of my steam deck. but its been…read morealmost a year for a near $100 refund on a faulty abernic device

My wife found this place when her phone quit working. When my grandson broke his tablet screen, I…read moregave it a try. Ray at the Pontiac store knows his business. Solid and quick repairs, reasonable rates and good communication. Just now, a granddaughter broke a button on her brothers iPad. Ray could have shaken his head and told me how much it would cost, but green had a fix that might hold until Christmas. And it took 30 seconds! This is now the ONLY place I'm bringing the family phones, tablets, etc...

I been a customer for a couple years now and am admittedly computer challenged. Jason worked last…read moreweek to identify and fix an issue with reaching several common websites which turned out to be a DNS issue created by my Comcast modem. I received a call back within an hour of leaving my message and Jason got right on it. Jason was able to download a new, very reasonably priced, virus/malware program which will send him reports. Jason followed up and even dealt with evil Comcast, which is clearly above and beyond good service. Concise is truly as good as it gets!

These men and women at Concise computer consulting are the best, not only are they incredibly…read moreskilled in their craft and knowledge base they are also the easiest company I have ever worked with to solve issues and develop policies For best practices in our use and application of technology. Five stars for Concise computer consultants.

Amazing team. They all work together to give you what you need, whether it is a repair or a new…read morephone. I worked with Dave yesterday. He went above and beyond. He started by trying to repair my phone, or at least update it for a little more service life. When we could see that it would only be a temporary fix, I decided it was time for a new phone. Dave walked me through the entire process, from choosing a phone, to making sure all data transferred correctly. Dave suggested apps that would be for my interests. He gave me suggestions for a case AND , helped me set all new passwords. Five stars Dave. I really appreciated that you listened to me! I have had help from other men too, when I need a repair. Chris is another tech that was above and beyond. Thanks to all of you men. One other thing I observed, that we're all very attentive to the other customers and VERY patient.

'Ohh, my word! 'These young men (and 'even' their online protocol)…read moreis remarkable! 'I just likened it to; "Old School Etiquette'' ... 'And, still while 'writing' this ... their 'impact' has not left me ... My experience was w/Chris @ the Bloomfield Hills location ... (then, later w/Francisco via telephone) . Anyway, Chris was amazing as well as a total gentleman ... polite, soft spoken, knowledgable & patient. Whomever of 'you' are seeking/needing this type of assistance ... do not hesitate ... 'Quick Phone Fix' is it !!

Professional, kind, accommodating and in it for the result…read more He was timely in taking my call and took on my concern as his own. In today's world to get someone who cares enough to settle nerves in a crisis, Justin is a safety net to help avoid the nonsense. I refuse to go to BBuy again.

I found JB tech on yelp. The service Justin provides is top notch. I had an old Dell laptop that…read moreneeded a new hard drive. I also have a program that was installed on my laptop years ago that needed to be transferred to my new Dell that Justin recommended. If you need tech advice or help with any computer needs look no further. Excellent costumer service.

Marco at Emergency Phone Repair is honest, very knowledgeable, and genuinely helpful. He takes the…read moretime to explain what's going on and doesn't cut corners. You can tell he cares about doing the job right, and that's why I feel confident recommending him. Mike K

Water damage. Marco replaced the display and check and cleaned it all up. Put in a new battery too…read more He is the BEST. HONEST and fair!!! I would give him a 100-star review, If I could!!!!