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T-Mobile Experience Store

2.3 (6 reviews)
Open • 12:00 pm - 6:00 PM

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Comporium

Comporium

(25 reviews)

I have loathed Comporium for years. They are yet again our only choice for internet. Comporium's…read morebusiness statement must be "take people for as much money as we can and don't respect them." They don't care if you leave them, they raise your bill time and time again without explanation. We asked them what their additional fees were for cable tv and the customer service rep said she didn't know. Our cable and internet bill is now over $200 because of some "digital charge." I wouldn't be surprised if they just pocket this money that they give ambiguous titles to on our bills. I can't save myself but I urge you to go somewhere else. Save yourself the frustration and money loss.

Actual products are below average, and we experience issues almost daily here in the Indian Land SC…read morearea. The real fail is the customer service and their strategic pricing model. Expectations should be internet constantly out and the speed is horrible, despite paying for the highest speed. Their hardware is marginal, and having to replace or swap it out means you have to go to their store locations - you won't see a service call to you residence to help ever again after your initial install. Yes, you can expect to call them every six months to negotiate pricing otherwise you can expect prices to soar even more. The price for my internet and tv streaming package has almost doubled over the last 30 months (even with my negotiation calls every six months. You can also expect your tv to freeze randomly and probably every few weeks it will disconnect completely which means you have to reboot the system and all the TVs unplugged. It is a fun game for $250 a month! I have moved 5 times in last 10 years. Each time a different provider, and Comporium is my worst experience ten fold.

Computer CPR, Fort Mill - Samsung Devices and Apple iPhones on Sale!

Computer CPR, Fort Mill

(2 reviews)

We dropped off my son's 4k gaming computer because didn't work. After a week they called us to…read moreexplain what was wrong. The technician attempted to explain what was wrong but it was not understandable by lay person. Manager and the technician were arguing in front of us because it was not understandable. They told us the of parts that didn't work and parts that in their opinion needed to be replaced. This is my son's 4K gaming computer that we bought brand new just over a year ago. I didn't really understand why whey wanted me to replace exciting operable new parts but I trusted their judgement and agreed to the repairs. I was made to pay in full and only received an initial receipt. I received no statement of a repair order or parts to be replaced. I was made to pay in over $900, and left the computer and the power cord, again with no inventory receipt. A week later I was called and told it was ready to pick up. When I arrived, I was handed the computer as I can hear parts loss and rattling around inside. I again left the computer for further and inspection and repair. When I was called again for pickup, I was handed the computer and extra parts that were not installed. These were not parts that were broken or requested to repair. We had never even spoke of the parts there were not installed. After asking about the uninstalled parts, I was giving information that we needed an additional part to install the original part. Additionally, there was no power cord. When I asked about the power cord, I was told that I did not drop one with the computer. I did not receive an itemized statement from CPR to proof this. Upon Jogging the memory of the manager she finally remembered and went to the back to retrieve the power cord. At that point, I requested for my computer to be put back in original condition and full refund as it was blatantly obvious that the store manager was incompetent and unprofessional. I requested to be notified when it was ready and left the store. Days later I was called the come and pick up the computer. Upon arrival I was handed the computer with al of the parts loosely staked on top. When I asked about the refund I was told they were only offer store credit and they would not reinstalled the original parts back in the computer. I left the store without accepting the computer to pursue legal remedies as I had no other choice. PLEASE DO NOT USE THIS STORE.... YOU WILL REGRET IT...

Had a business laptop that wasn't charging. Wasn't sure if there was a computer problem or the…read morecharger. Also told them it's been years since it's had a tune up, check for virus, etc. $49.99 for them to look at it. One week later we called and were told they hadn't looked at it yet because the guy had been on vacation. Didn't bother to tell us that there would be a delay when it was dropped off. Called back later that day to say they had ordered a new charger for it. Would be 2-3 days. Four days later it still hadn't arrived. Also said laptop didn't need any work(but it does). TWELVE days after dropping it off they called to say it's ready. I go in and he just tries to hand me the charger. Where's the laptop? Oops, forgot they had it. Seriously?! Was a but cheaper than Best Buy to buy a charger but it would have been over in a few minutes. Absolutely the worst customer service and worst "repair" place in the area.

T-Mobile Experience Store - mobilephones - Updated May 2026

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