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    T-Mobile Experience Store

    3.0 (28 reviews)
    ModerateMobile Phones
    Closed 10:00 am - 8:00 pm

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    Photo of Dieter G.
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    4 years ago

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    23 days ago

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    6 months ago

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    11 months ago

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    2 years ago

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    2 years ago

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    4 years ago

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    2 years ago

    Everyone is so nice and showed patience with me. They answered any questions I had and made sure I understood everything before I leave

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    9 years ago

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    3 years ago

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    3 years ago

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    Photo of C R.
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    5 years ago

    Rude, unhelpful and not knowledgeable employees. I'm not sure what else to say. Think twice about going here for help with your phone.

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    4 years ago

    Bad service and dont value medical exemption,dont waste your time.

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    4 years ago

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    Photo of Dave B.
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    12 years ago

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    9 years ago

    Helpful 2
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    9 years ago

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    Photo of Obed V.
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    9 years ago

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    7 years ago

    Business owner information

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    T-Mobile

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    9 years ago

    Great service with the sync drive. Had some issues with it and we figured out what was going on after an hour. My shit works so I'm happy.

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    10 years ago

    Manager and salesperson were both very service-oriented, technically skilled, and good communicators.

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    9 years ago

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    10 years ago

    Awful. The salespeople are bored. Mine knows nothing, and cares even less. They all seem the same. I gave it 1 star for location.

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    12 years ago

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    Ask the Community - T-Mobile Experience Store

    Review Highlights - T-Mobile Experience Store

    After a awful experience at the store in Arvada off 64th and Ward (See my review there) Romeo ordered the exact phone I was looking for.

    Mentioned in 2 reviews

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    Verify this business for free

    People searched for Mobile Phones 662 times last month within 15 miles of this business.

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    Verizon

    Verizon

    (81 reviews)

    $$$

    Meh. Most phone services are the same to me apart from price and coverage map…read more Gone into a fair amount of Verizon and AT&T stores. Everything is going for the Apple store aesthetic. I like the roam about and shop until some clerk pages you on their tablet system. Frees me up and them. Hopefully people see stuff and toss it into their cart in addition to whatever they came in for. Unfortunately with tech changing so quickly now people only come in here for issues and this the generally low reviews. Customer service isn't the best here. That's honestly no different than any cell phone store I've gone in since 2007. No parking complaints. Store is clean. Variety of products from phones, to speakers, wireless hotspots, cases and chargers. Do think Verizon online/phone could explain a few things better instead of pawning customers off on physical store locations. Employees in store. Please pay attention to the customer que! Likewise if someone is walking around aimlessly please inquire if things are ok. Are you waiting? Have you been helped? Goes much farther customer service wise than listening to music and joking around with coworkers avoiding the glances of customers looking for service.

    I just want to say this company only wants to scam customers' money…read more I signed up for their portable WiFi before. Their sales promised I only needed a one-month free trial,no extra activation required. I could just send it back anytime if I didn't want it. I already sent the device back to their warehouse long ago, yet they refused to refund me for months. They even tried to charge me $218.30 for the device. I spent two whole hours dealing with them, and they only gave back 200 dollars, still withholding the remaining 18.30. I talked to their manager,who only made excuses saying the refund would just be delayed. I waited a whole week and still got nothing. I am extremely furious. I have followed up many times but they still refuse to return the full amount. This company is absolutely terrible,they only care about taking customers' money. I called customer service today,and they lied straight out saying the leftover amount was tax and cannot be refunded at all. Such a shameless and awful company.

    T-Mobile Experience Store - mobilephones - Updated May 2026

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