T-Mobile

3.0 (2 reviews)

Mobile Phones, Telecommunications, Electronics

Closed • 10:00 am - 8:00 pm

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T-Mobile - Mobile Phones Near Me - Elizabethton, Tennessee

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She A.

2 years ago

This review is for the store in Elizabethton, TN. I recently upgraded my i-phone and traded my phone for a credit. I thought my instructions said I could take the trade-in to the store as I've previously done with other phones but a salesperson in the store informed me there was no way they could do it since I had the phone mailed to my home. I was just checking my instructions to make sure and the salesman got irate with me talking very loudly where everyone in the store started looking at me, I told him you shouldn't be talking so loud I mean he was loud anyway he got even more irate being very disrespectful and it just makes me sick how customers are treated this way. I had bad experiences in this store they can't seem to be able to do much of anything and stock is always low. More upset with how they treat customers though. I did call T-mobile but the owner of this store needs to be aware of the salesman attitudes. I told him I planned to report to corporate he yelled out that was fine. I've been a customer for decades this really upset me. Will never go in there again will gladly drive to Johnson City for future business. read more

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Andrea C.

5 years ago

I was close to changing providers due to some employees in this store having too much of a salesman mindset. One guy, in particular, has misled me a few times when it comes to my phone plans and add-ons, and just seems like all he cares about is getting a bigger commission. BUT! I went in earlier this week to see about upgrading my phone, and one employee (her name is Rebeca) was really sweet and empathetic. She was also informative and professional, helping me pick out a good phone (which I love, by the way), reading off some fine print that I couldn't see, and going out of her way to be genuinely kind and make small talk as we waited for things to process. THIS is what your store needs - more employees like her. You need workers who naturally connect with customers rather than just seeing us as a possible profit. This individual is literally the sole reason I stayed with the company. As long as you hire employees of that quality, it'll continue to be a good store. read more

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More info about T-Mobile

159 Hudson Dr
Elizabethton, TN 37643
Directions
(423) 342-4090
Call Now
Visit Website
https://www.t-mobile.com

Payment methods

Does T-Mobile take credit cards?

Yes, T-Mobile takes credit cards.

Outdoor Amenities

Does T-Mobile have parking?

Yes, T-Mobile has parking options.

From the Business

Specialties

Visit the T-Mobile store in Elizabethton and discover America's largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 159 Hudson Dr can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

History

Established in 1994.

T-Mobile changed wireless for our customers. Un-carrier made us who we are and it has become synonymous with 100% customer commitment. We set out to change the game, and the results speak for themselves. When VoiceStream Wireless was purchased by Deutsche Telekom and became T-Mobile USA, we were just like the other guys. We knew in order to stand out, we'd have to make a big impact. Enter the Un-carrier and the beginning of the end of the wireless industry as you knew it. We do it for the customer. The Un-carrier's momentum has become a consumer revolution that sets T-Mobile completely apart from the competition--with business results to match. T-Mobile¬¨'Ä†ONE abolished data limits forever. We simplified pricing and introduced a single plan that includes unlimited data, talk, and text. We set out to relieve our customers' pain points and ended up creating a wireless revolution. Join us and be part of the Un-carrier movement.

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Verizon

2.3

(3 reviews)

I've been a customer of Verizon for 14 years. Went in to the Elizabethton, TN Verizon store today…read moreto upgrade to two S23-Ultras. The salesman tried to tell me the monthly price but I explained I would be purchasing the phone outright. He told me I could not do that and that the phone MUST be at least partially financed! When I called Customer Service at Verizon, the sales agent told me this was NOT a Verizon policy. Fortunately, there are enough cell phone service providers that I can change my cell phone service and upgrade my phones while making my purchase at significant savings and with a discount for switching from Verizon. Dr. Michael Cox #VerizonintheRearViewMirror

I walked in asking about an email offer i got. He told me the email was accurate and the offer…read morewould upgrade one of my lines to a iphone 15 pro max for $15 a month and another line to a iphone 15 basic for $10 a month. I said thats what i want. He then told me he could do a better deal. He told me he could get me the 2 phones deals and add insurance to all phones on my account for $23 more a month. He completely changed my plan and now i have lost my hotspot on all my phone lines, the phone that was supposed to be $10 a month is $25 a month, the insurance on all phone lines is costing me $60 a month so my phone bill that was supposed to go up $23 a month has gone up $85 a month. When i went in to find out what was going on they told me the new plan was saving me $48 a month then they basically blew me off telling me only that sales person knows what deal they gave me but they cant tell me when he will be working again. They said he will call me. Also he added in $60 in accessories that i didnt even know about until i got home and saw them and then i looked at my receipt. I would not recommend this place at all. Go to a actual verizon company store or call Verizon direct. Do not use this third party authorized dealer. Went in and they changed my plan without my knowledge, took things away from my plan without my knowledge, tried to sneak on accessories to my bill without me knowing it and flat out lied to me about what i was getting.

On The Ball Cleaning

4.8

(10 reviews)

Tressy has been taking care of my place for a little over a year now. Started out having her come…read morein every other week, but it wasn't long until I decided that the quality of the work we were getting for what we were paying, and the amount of stress it was taking off of us at the end of the week, every other week simply wasn't enough. Tressy is very accommodating and goes well beyond what you would expect from most services of this kind. She's always been flexible with our schedule, and if we've needed an extra cleaning here and there she's always found a way to work us in. She always follows up with us, and any concerns I've ever had (and let me say there have been very few if any) were always addressed and never have I had the same twice. I can't imagine life with On The Ball Cleaning... I've recommend them to many friends, all of whom have been as equally as thrilled as I am, if not more so... Give them a call... Let them change your life as well...

I placed a request on Yelp to have my condo cleaned for new renters. Kacie was very responsive to…read moremy request and met with me later in the day for a quote. The price was reasonable and Kacie was able to set up a cleaning a few days later. Kacie and her crew were right on time and did an amazing job.

Century Plus Appliance Repair

5.0

(6 reviews)

I was looking for someone to make my dryer buzzer louder. I know it's not that serious a problem…read more However, it is for this 78-year-old lady. He is the only one who responded, and he told me that most of the time it can't be made to buzz louder. He said he might be able to do something, but that would cost hundreds of dollars. I really appreciate his responding to me, and now I will be sure to contact him should I have any problems with any of my appliances. It is refreshing to find someone locally who genuinely cares about helping others. I believe he is the same one who came out a year or so ago, because his granddaughter accompanied him. I didn't get any contact information from him at the time. Now I know how to contact him. And I will, for sure, if and when I may need his services.

Scott responded quickly to our service request. He asked ahead for the make and model of the…read moredishwasher and came equipped to make the repair. Reasonable rate! He was very friendly and professional. We will contact Century Plus Appliance Repair for future needs.

Elrod's Appliance Repair

4.4

(8 reviews)

Response is quick usually next day or 2, takes care to complete work to customers satisfactionread more

My experience with this company was outstanding. he advised me to not repair my refrigerator as it…read morewouldn't be warranted and parts would have been a third or more of a comparable model. Not only that, he called later and had, without my asking, found a comparable model at Lowe's that was on sale. I appreciate this kind of honesty and decency as it is not very common.

Edge Sewing Services

5.0

(2 reviews)

Nichole did great with the alteration job! She went over and beyond. Will definitely use her again…read moreang I absolutely highly recommend her. She picked it up and dropped it off which is very convenient for me.

I had such a great experience with Edge Sewing Services in Johnson City. Nicole was wonderful to…read morework with - she promptly returned my call, picked up my dress, and had it hemmed and returned the very same day. Everything was handled so professionally, and the quality of her work was excellent. I would highly recommend her for any alteration needs!

276 Salvage

5.0

(1 review)

I couldn't be more happy with the service I receive! I called them about my junk Buick, they…read morereplied fast and were here within 48 hours. With a rollback

From the owner: Quotes and scheduling are through call only!! 276 274 5099 We bring the scrapyard to you, we offer…read morefair prices, and twenty four hour pick up!

Mountain View Nursery & Landscaping

5.0

(1 review)

Harvey and his crew have just completed a large project in our yard including extensive tree…read moreplanting, mulching and planting. The yard looks great and will continue to do so for years to come.

From the owner: Mountain View Nursery and Landscaping, LLC is a full service company providing the Butler,…read moreTennessee area with complete lines of plants and materials, design and installation service, and all other horticultural and landscaping needs.Our services include: Hardscapes, Water gardens (some of the most unique in the area), Landscaping design and maintenance, Plant installation, Lighting, Retaining walls, Full service nursery. For more than 28 years we've consistently created beautiful landscapes that our clients have adored. Come visit our facility and see what our unique business has to offer you. Call us today for more information or visit our website for examples of our workmanship.

Keith Bowers Auto Sales & Salvage

5.0

(1 review)

Keith ia a honest and decent used car dealership. He is nice, courteous and will do everything to…read moreget you the vehicle that your looking for. He has good prices and good cars. I have purchased a truck for my grandson and I will go buy another vehicle when I need something else. Thanks Mr Bowers and your staff for a good experience.

From the owner: Over 10 Acres Of Domestic & Foreign Used Parts…read more At Keith Bowers Auto Sales & Salvage, we sell used automobiles and auto parts from domestic and foreign makes & models. With over 10 acres of inventory, we can assure you that you will find what you are looking for. We offer new & late model parts, rebuilt auto & truck parts, transmissions, wheels, radiators, and more. Call us today for more information.