Credit where it's due - this spot was a lifesaver. I broke the glass over one of my phone cameras…read moreand they were able to fix it right away. Didn't feel judged, and they were honest with me about the situation (small scratch on camera itself, cost, recommendation, etc). The primary drawback to this place was parking. I got lucky with a spot, but it's south end, so you take your chances. I went to another spot first, which ended up needing phone insurance to be worthwhile, which I didn't have. This spot was about 1/3 the price that I was quoted. The fix was something I didn't want to delay and while I hope not to need them again, I'd absolutely come back if in a pickle and recommend to others.

Expeditious and on time when when they said they would have it repaired. I'm truly grateful for the…read moredua dynamic duo of perfect screen.

Avoid this business - paid hundreds to have a phone repaired and less than 6 months later it was no…read morelonger charging. Took it to the Apple Store and they said it was repaired with cheap parts and the battery was not the original. The kicker is Boone cellular said they did not change the battery - so it is a mystery as to what happened to the original Apple battery in the phone. Also they would not honor the lifetime parts warranty that is listed on their website.

I will never go there again, I took my iPad there with a broken screen. they the screen but when I…read moregot it home it wouldn't charge. I tried four different chargers with no charge. I took it back and told him It wouldn't charge , he said it was my problem and that he didn't touch the charging system. I took it to apple juice at new market. they called me in a couple hours and said it was fixed. they told me whoever replaced my screen had not put the four screws back in that holds the charging port in. that cost me another 85 dollars. make sure you deal with people that stand behind their work.

Too bad 0 stars isn't an option…read more Bravo, Apple Juice Repair in Boone NC. You've managed to take customer service, throw it in a blender, and serve it up lukewarm with a side of incompetence. I brought in a phone for repairs. Instead of fixing it, they performed some dark ritual that somehow made it worse. They charged more than the phone is worth, so naturally I assumed it would come back working like new. Silly me. It came back acting like it had survived a car crash and a lightning strike. Twice. They "repaired" two things. Neither one actually worked. Shocking, I know. Now I have a phone that's about as useful as a brick with a screen. A really expensive brick, courtesy of the geniuses at Apple Juice. If you're looking for the thrill of overpaying for absolutely nothing, this is your place. If not, run. Run like your wallet depends on it. Because it does.

Update to review on July 7 Received phone call from owners son who explained how they have a great…read morebusiness. Stated he went to china to buy the best display screens but still refused to tell me the manufacturer. Stated he was going out of town for a week but would like to meet with me when he came back. He directly asked me several times to take my review down. July 26 and have never heard back. My original assessment of the company and management was accurate. Do not trust them and go elsewhere for your Apple repairs

Both the front and back of my phone was cracked but Cameron was amazing! He worked with my schedule…read moreand fixed my phone in an hour without me having to break the bank!! Very professional work! Couldn't be happier with the results!!!

From the owner: ASAP Repair offers services on Appalachian State's campus for screen repairs, battery replacements,…read moreand more, with high quality parts at competitive prices.

I've used them before and there was no problem. Today, not the case. I had called them last week…read moreand they did not make their appointment. I called today, to follow up. The guy just basically jumped all over me. He was screaming at me, how busy they were and the hours they worked. I hadn't acted ugly, I just asked when they might get to me. I believe there is a lack of management problem here. Guys who can work on comuters, but have no idea how to treat customers. Very unprofessional. Actually, what I need them to work on, is the same thing they supposidly fixed before. They have to come out, it is my printer, which is new, that will not stay connected to my laptop.

Laughed in my face anytime ive dealt with them over the last 5 years. The only reason this place is…read morestill in business is because they have no real local competitors. Its a really sad outfit. 3/5 customers I am forced to recommend this place to aren't happy with their work and/or professionalism. Sad to see really our small town that this is our only option. I would recommend literally driving 25 mins to boone to use Apple Juice. Those guys are truly friendly, offer quality work and will treat you like your a human not another dollar bill.

Absolutely adore this location for anything I need concerning my cell phone. Copper is so friendly…read moreand extremely knowledgeable. The atmosphere is calming which is great because sometimes cell phones can be stressful.

From the owner: Boone Cellular Ashe County offers professional repairs for cell phone, computer, tablet, and other…read moreelectronics! Conveniently located at 366 South Main Street in Jefferson next to the Olde Town Barber Shop! Most repairs completed within 30 minutes! Warranty included with your repair!

I stopped in for a cracked screen over my camera. Turns out I had two screen covers on it and both…read morewere cracked. Once removed, the screen was in perfect condition. The tech helped me and I didn't need a history repair.

I highly recommend UbreakIfix! I was so grateful that they were able to pull my phone charger piece…read moreout of my phone, that broke off inside my phone. I was so stressed because I couldn't get it out myself. They got it out in about 10min and They did not charge me, so I was very grateful! They have fixed other computer items for me so I highly recommend this place. Thank you guys for being my heroes!!

Beware, DO NOT USE THIS PLACE. I would give a ZERO star if I…read morecould. I brought a perfectly functioning phone with a spider webbed cracked screen in for screen replacement as they are the closest Samsung Authorized Repair shop. I waited 4.5 hours with excuses claiming hes having a hard time connecting with Samsung, before I left home to pick up my kids. Owner calls, asks, then accuses me of cancelling my "ticket" and that he can no longer repair my phone. I drive all the way back to the repair shop and not only is my glass screen mutilated, my phone no longer works. So after half a day waiting for a simple screen replacement, MY WORKING CRACKED PHONE TURNED INTO A NON-FUNCTIONING PHONE. Beware of this shady place.

I just received the most exceptional and impressive customer service I could imagine. I took my…read moreiPad into the Mooresville location expecting to pay $100+ for repairs. The agent took the item, went to the backroom and came back in 5 minutes with a repaired tablet. He then said "NO CHARGE" and I was stunned. He could have said $50, $100, or more and saved me spending $500 on a new iPad mini. This is truly rare and amazing service.

I had the glass on Pro fixed and the owner went all the way out to make sure everything was OK. He…read morewas prompt responsible and his service was wonderful. My iPad Pro is working excellent and I will be back. I highly recommend this gentleman for his professionalism and excellent work. thank you so much. Tresa Joseph. *****

Does not honor their warranty and instead charges you, the customer to fix THEIR mistakes.read more