Great place! They are very helpful! Gave me lots of great deals and didn't try to oversell me!read more

Unfortunately, this was one of the most disappointing experiences I've ever had at a Verizon store…read more I went this weekend to try to get my phone upgraded or replaced because of a cracked screen (which they couldn't do because of the restructure of financing plans - but, that is outside the scope of this post). I went Saturday morning and they were under-staffed. I worked with a blonde woman for about an hour. It was very clear that she had no idea what she was doing. She sold me a new phone but was having issues with the computer so she called her manager (who had taken the day off) in front of me, where she sassed him and gave him a hard time. It was literally right in front of me and was astonishingly unprofessional. After an hour, she told me she actually couldn't give me the new phone and took it back. When I got home, I realized that my original phone had completely stopped working and had been disconnected (she clearly didn't reactivate my phone). A couple hours later, I return to the store with my husband to have them fix the phone. The woman acted like it was an inconvenience to her that she had to deal with a problem that she had done. She spent an additional twenty minutes (and numerous phone calls to her manager) trying to figure why the 10 new SIM cards she had tried in my phone weren't working. Finally, the other rep walked over to her work station, looking down, and goes "you're using non-iphone SIM cards." I wish he had just helped me in the first place, he was clearly more competent and this would've never happened in the first place. After an hour, she finally got my phone back to working how it did before I had come in originally. She wasn't even apologetic for wasting four hours of my time. Furthermore, when I was being helped the first time, an older gentleman came into the store saying that he did an update to his phone and it had stopped working. She actually just told him she couldn't help him (not even suggesting taking into the Apple or anything) and turned away. The poor guy had no idea what to do. I doubt she'll be there long but I would say go to a different Verizon store if you can :(

Manager is severely misinformed causing me a substantial monetary loss and wouldn't even provide…read moreher name so I could document my conversation. Twice I went to her store to have a conversation about the phone buy back program and twice she gave me the wrong information. She didn't even have the courage to provide her name!

HORRIBLE service I…read morewent there on June,17 2019. And they had 1 person helping in the store. He did not understand English. And told me to call Customer service. This store should be closed because they are useless!!!! They have no idea on how to run a store and this At&T store is the worst in all of America

I purchased a screen protector for my Google pixel 7 pro and my fingerprint scanner would not work…read morewith it.l took it back with my receipt But it was 10 days and they would not do anything for me.Lesson learned that was a waste of 26.00 dollars.No returns after 7 days.I will not be using them anymore for anything.

I had an issue with my iPhone and they fixed it on the spot with no issues. The guy that works…read morethere is nice and really knowledgeable. I highly recommend this store and will use them in the future!

Stopped in around 3pm on a Saturday. The copy/print center was slammed and even though I wanted to…read moreget a document bound while I waited, I saw that there was a big line. Iris managed me along with all the other customers and I got out of there within 20 minutes with my bound document, at a very reasonable price.

I experienced great customer service. Brittany went above and beyond to help me get what I needed…read more I was shown kindness and patience and quality products. That goes a long way.

I sent my daughter's iPhone in to get her cracked screen fixed, and I'm so happy with the service…read more They did an amazing job -- the phone looks brand new again, and you would never know the screen was cracked. The repair was done very quickly, and the quality of the work was excellent. Everyone was also so nice and professional throughout the process, which I really appreciated. The price was absolutely worth it and honestly saved me from having to buy my daughter a whole new phone. I'm beyond happy with the service and would definitely recommend them to anyone who needs a phone fixed.

I have been relying on Jim to correct all my computer issues and have purchased my computer from…read morehim. My computer is due for an upgrade but he doesn't push any sales and will suggest what is new when that time comes. He always calls me back and will work on my computer when needed. It is great to have someone close and trustworthy for all my computer issues. I recommend him highly. Christi W.

I found this business off Yelp and with the high star rating I was pretty excited. I contacted the…read moreowner through Yelp, but when I didn't hear from him I called on my way to the store. Turns out the "store" is an office in his home. I needed to have the files transferred from my desktop computer that had burned out its power source to a portable hard drive. The owner, Jim, was able to see me quickly and triage the issue I was having with my ancient desktop. He offered to transfer the data to a flash drive, but I needed to buy a hard drive in the end because there was way more data than I thought. His work was quick, his price was very fair, and I got everything I needed off the original hard drive. Working with him, however, was a very strange experience and he definitely typifies the quintessential "IT" guy. Awkward and not very consistent. I kept seeing signs for "appointment only" at his home and but not on Yelp. When I spoke with Jim he stated that he normally works by appointment. But the hours sign outside his office say M-F 9-5. Ok, strange thing 1. Weird thing #2; every time I tried to actually set an appt., he would simply say "just call me". Even when I tried to REQUEST an appt., he said just call him. So I did and he set an expectation of having the files transferred within an hour. So I took an hour and a half and the files still weren't done. He said it would take another hour and to "just call him". I don't have all day to sit around and keep calling my vendor. That's not what you pay a professional for. Would I use his services again? Sure. Would I expect to have to be the one to set expectations? You bet. Report card: Quality of work: A+ Convenience: B+ Keeping it local: A Professionalism: C-

I enthusiastically recommend The UPS Store: The staff is civil, friendly, light and professional…read morewhich requires deliberate intention, and knowledgeable. I shopped a couple crystal treasures and a glass-framed picture I had curated in Bath and Quakertown: they arrived at my home in San Diego perfectly in tact! I will use this service during my next visit to the Lehigh Valley!

I mailed 3 boxes from Florida to Tobyhanna PA - 2 arrived - 3rd package did not arrive...Tracking…read moreshows in Phillipsburg NJ - No one has been of any assistance. Very sentimental items missing in transit - was it stolen? Called Phillipsburg phone number which was an automated number, could not get a live person - Poor service - Will contact postal inspector