Switched from optimum to planet networks and it's been nothing but great service. Blazing fast…read moreInternet and the few times I've had issues I call up and get a human almost immediately. Optimum destroyed service electric.

I switched as soon as Planet was available after one too many issues and price increases from…read moreOptimum over 17 years. The install was a breeze and the techs were top notch going over every detail of my setup. When I didn't want to use their equipment he said that's ok but he also left me the router they supply, it was labeled where I would need to make connections and then he wrote his name and number on the box in case I needed to switch it quickly. When my router went out late one night, instead of scheduling an appointment and waiting they connected me up in a few minutes. When a part of my system failed (POE) and I talked with tech support they decided they needed to dispatch a tech. It took longer than I had excepted and hoped so when I called back to get an ETA the Support Manager located the part I was waiting on and personally drove it to my home. This is not something someone else told him, he took action because he cared about his customers. The company may not have the polish of a big company like Optimum but they shine like no other because off the nice, caring and hard working people who work at Planet Network.

Great Customer Service. They installed a new phone and access control system for my company…read more Service was lightning fast. I'm extremely happy with my new products!

I always have such a great experience with Novacom! They always provide service exactly as…read moreexplained. Also, their back office support staff is second to none! Do yourself a favor and give these guys a shot. I promise you will not regret it!

"We don't work for T-Mobile" (with gleeful attitude). Two "Employees " decked in T-Mobile gear…read morebegrudgingly nodded at me and my 84 year-old father long after we'd been in the store. Each was "working" with a customer but the store was empty. We waited patiently, about 20 minutes just to be greeted with sloth like enthusiasm. When I asked about the BOGO promotion we got the huffy eye roll with "that's for new customers". Not that she asked, I told her we are customers, explained the promo to her, and even showed her the offer on my phone--which she took (pandemic, hello) to show her "co-worker". I asked her to return my phone and why she didn't know about the promo--cue "We don't work for T-Mobile, we're trying to figure this out for you but if you don't have the time"--no I'm sorry, please take a free gift. So I took the free gifts for my adorable associates.

Went in to open an account It's was a disaster. Big attitude from interrupting 2 girls on their…read moresocial media. Tried to explain what I wanted and one cut me off rudely to try to get ne to explain myself faster. The one who didn't turn her back on me didn't know how to do any of it and talked to me like I had just defecated on the floor. Could hardly type with 3 inch long nails. I said never mind and walked out.

Satisfied with the product, the service, and the price! I couldn't have asked for a better company…read moreto install my phone systems. From the quoting process to the installation, they were courteous, responsive, and willing to work with me. Highly recommend them if you want a quality installation for your office!

From the owner: Phone Connection provides business telephone systems installation and service in New Jersey. We…read morespecialize in Panasonic phone system products as well as phone equipment from other leading brands such as IPitomy and Avaya. Full list of services offered by Phone Connection: * VoIP Telephone Systems * Digital Telephone Systems * Data Cabling * CCTV Surveillance * Hosted VoIP Service * Cloud-Based Office Phone Systems Contact Phone Connection today for you free, no-obligation consultation!

Worst customer service in the past 2 years, they don't want to send anyone out to take a look at…read moreanything or fix anything. Go elsewhere for VoiP service

During the last 12 years, I have worked as an IT project manager and I have had a lot of tech…read moresupport experiences both good and bad. I have received software and hardware support from India, Europe, United States and Canada. I have honestly never written comments or reviews about customer service or tech support but I had to make an exception in this case. I want to comment on order 63590 on December 8th. Jay Morales was the person who took my case from the beginning and I did not get good service. I got excellent service! He went above and beyond his obligations to help me and resolve my problem with so patience and courtesy. He is truly the definition of excelent customer service and it is people like him that make companies grow. I give him 10 stars for his tech support and I want to thank Tele-Data Solutions and Jay for a job very well done.

Chris is punctual, honest, very pleasant, and above all, really good at what he's doing. It's a…read moreSchlage passcode lock with deadbolt that ran out of battery, but he figured it out without having to drill the lock and change to a new one (which would have cost me $500+ according to a previous locksmith). His service is such a nice surprise on a cold, December Saturday afternoon. This is, from the bottom my heart, the best service I can think of.

Excellent service. David was fast and effective when our car locked the key fob inside the car…read more appreciate tue save last minute on a Saturday!!!