I had to wait more than an hour just to pick some phones the guy that checked me in was not doing…read morenothing at all he was on his cell the whole time i watched two 45 min episodes of a series I watch till I got annoyed and asked what was going on and the lady that was working there asked me what I needed and I explained to her that I was just picking up some phones and she said o that's simple and the guy that checked me in went to the back. Thanks to the lady that took care of me but who ever is checking people has no manners and his customer service is really not what Verizon should represent I have a loyal customer for 12 years and this is the worse I have been treated over the time I have been with them I'm not including what went on in there because it would take too long.

The customer service is impeccable, a young man name tutus spent nearly two hours assisting me with…read morea mistake another location created. No my issue wasn't resolve but it wasn't this location fault at all but i give them five stars because he really tried, i'll only do business with this location in the near future.

Interesting place. I suspect if you go on restock days you can find some pretty good deals. I dug…read morethrough the bins on a day when all items were 3 bucks and didn't find much I wanted. They did have some food items I considered and a few 12v starter solenoids and even day after contraceptives. Basically this is Amazon returns and like junkout stuff from big box stores they couldn't DEVO. They have nicer stuff behind the counter but that's a different price than the bin stuff. There's furniture and some appliances too. It's probably worth a look when they open the day after restock.

Half open boxes everywhere but when I try to look at one box of something they say loudly in front…read moreof everyone, even whistled like I'm a dog, from across the store trying to get my attention to not do that. Yet there were people to my left and right doing the same things yet nothing was being told to anyone else. Try walking around the store instead of watching the World Cup game on the tv by the registers and saying things from across the front of the store and embarrassing people. Learn to walk around instead of watching tv and treating people without respect. And when other customers say something don't instigate but tell them to keep it moving. So rude and disrespectful

Only giving 1 star because I have to do something to post. I brought my 7plus in to get the glass…read morefixed. It took over two hours and Louie gave me back a phone that wasnt responsive wouldn't open settings and had no cellular connection...screen just kept freezing. Three days of back and forth and the "owner" Sam decided to argue with me using profane language after Louie agreed to figure it out and Sam said he wasn't allowed. Brought a phone with broken glass left with a phone that doesn't work at all. Overheard a customer offering Louie stolen phones from at&t and Louie said he would offer him 600$/piece. Super sketchy. Awful neighborhood.

Horrible. Sells bad phones. Mine stopped working within a month and they refused to do anything…read morebut force me to pay for another phone

Watch your bill and what you are signing up for…read more.. I have been very happy with Cricket up to this point, and have been a customer for 3 years now. Earlier this week, my mom, a senior citizen, went in to replace her phone. I hold the account in my name, but they needed my PIN to authorize authorize the change on the account. While there my mom was there, after changing out the phone, signed my mom up for their new "unlimited" plan. My bill went from 100 to nearly 150 since only one phone had the "upgraded" plan. I went back to the store, and the rep told me that since I was grandfathered in an old plan and changed it, I would not be able to go back to the promotional rate, but she could "set us up" with the new promo at $125. I was paying $100 under the old plan, why would I want to pay $125 for basically the same service? Making things more aggravating, "Nick" the "manager" wasn't "going to be back until next week" so I would have to wait to speak to him then. I was able to get a resolution through cricket customer support over the phone, but buyer beware. Please understand that this post is not a reflection on Cricket, just this particular store. I have done extensive business with Oak Lawn, and have never had a problem.

My dad and I went in trying to get his phone activated, and the sweet lady who helped us was very…read morevery helpful and also gave us a discount. excellent customer service!

I needed a battery that no longer held a charge replaced on an apple ipad6. It took a bit for the…read morebattery to come in, but once they got it, the repair was done by the next morning! My ipad 6 now works great, the price was more than fair- cheaper than I could have done it! Not to mention They had the knowledge to actually do the repair properly ! I was very impressed & will use them again if needed & recommend them to all my friends!!

Jay is awesome, always willing to help with any technology topic you can think of. :-). Very fair…read moreand courteous assistance to make sure you are making the right decision. Jay is willing to take a look at your issue at hand and before charging you anything for his time or parts. Highly recommended for your mobile and Mac issues!