1. T-Mobile Authorized Retailer

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    Wasco, CA

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    T-Mobile Authorized Retailer

    4.0 (4 reviews)
    Closed • 10:00 am - 7:00 pm
    Updated 2 months ago

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    AT&T Store

    AT&T Store

    2.4(20 reviews)
    59.6 mi

    I took my new phone from AT &T in to activate. They seemed competent, but it ended up costing my…read more1200 dollars for something that should have not cost anything. It was very frustrating, very, very frustrating. I made all the right calls but could not fix it since they caused the issue by changing my phone number which nullified my trade value. They did not activate the right line, but created a new line instead....so AT&T kept my trace in for free as a donation, then charged me for the phone that should have been zero cost based on the switch from my former provider to them. HUGE mistake, unable to fix through them or AT &T. I will never deal with them again, and switched back to my old provider. Biggest regreat is that I can not give them a zero now.

    The worst. When my 80-year-old wife complained about an expensive billing mistake made by this…read morestore, the manager told her get out and threatened to call security -- even though the manager admitted that the responsible employee made similar mistakes with other customers! The manager then went into a back room and hid. This store is a franchise. We had to go to AT&T's company-owned store on Coffee in Bakersfield to get the mistake fixed. That entailed 3 visits to Bakersfield and 3 calls to AT&T foreign representatives who were hard to understand. The calls required 30-minute waits, and one was dropped. Thankfully, the Bakersfield store representatives were patient and a pleasure to work with. Troublesome as the trip is, I'd go there.

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    T-Mobile Authorized Retailer - mobilephones - Updated October 2026

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