Had a great experience today with a gentleman at Techy when my phone got a lock screen and I could…read morenot access my phone. He was able to clear and reinstall everything so I was not locked out on a hurricane weekend. I will be taking my laptop in to have it looked at after this weather episode is over. Thank you so much!!!

Simon Templar said, "You have to be a very good, and usually very dead person to become a saint…read more And more importantly, you need to work three miracles. Now, get to work." Jeremy Miller of Techy is my Saint! The first miracle, Jeremy recovered my data from the 1st iPad Mini that fell into Lake Dora. I know, stupid, but I am a Seaplane Flight Instructor. The second miracle was his team fixed my black screen of death on MacBook Pro, "Your computer restarted because of a problem. Please a key or wait a few seconds to continue starting up." The third miracle was he still had saved my iPad backup folder as I jumped my 2nd iPad Mini in CT river. Hazards of my job! I restored my 3rd iPad Mini with my 1st iPad Mini data folder. THANK YOU, JEREMY! I am so glad you're not a very dead person because you're a living Saint!

I am very surprised at the negative reviews posted for this location. I have been in twice over a…read more9 month period and found the gentlemen, both black and white, were helpful, honest, responsible people. Being a technofobe, I'm always cognizant of the possibility of getting 'snowed' by sales people; trying to sell me more technology that I will never use. Not the case, at all, with this Verizon retailer. I stated my needs, I was sold the phone best suited me. Great people.

i bought a phone online, they didn't even have it for sale, they took my money anyway and told me…read morethe phone was being shipped and what day it was coming, and to find out that the day it was supposed to come I looked up my order to find that it hasn't been shipped. I called got ahold of a customer service and was on the phone for 6 hours and was transferred to 15 diff representatives and was not helped nor was I refunded. every time I tried to get it resolved, they didn't know what to do so they transferred me or just hung up on me

We went in looking for a new phone because my husband's phone wasn't working. Unfortunately they…read moredidn't have what we needed but the girl helped us solve the problem with our current phone. We were able to change his number and fix his voice mail. We really appreciated her help!

These are so called sales people. No idea of issues with phones when you bring them in. Also, she…read moresays one thing and find out they lied. Twice. Poor excuse for an employee. Had to go to another Cricket retailer to find out phone issues.

Friendly and trustworthy! Honest people working here…read more I highly recommend CPR for all of your battery needs. Well stocked.

Owner was very engaged in the business. A staff member broke my phone replacing the battery and…read moretook over a week to find a resolution. Got the phone partially repaired and didn't charge me any extra for the effort to find a remedy. It's really all about the knowledge of the technician when you put your phone into the hands of a stranger. Competence is critical, this owner searched rigorously for a solution to get the phone charging, repaired, and working.

Very fast and accurate regarding fixing my phone very good customer service! Prices were a little…read morehigh but that's to be expected when using an iPhone so all in all I think their service was excellent and fast

Great job on fixing the tablet. Worked to replace a unit that was a replacement at a lower price…read morethan a repair. Fast repairs while you wait. Many cases and supplies are in stock.

They were busy, very busy. It was Saturday morning and only one person was working. Bless his…read moreheart, he was doing great. There were 7 people in the store. He was able to help two at a time. I had gotten there around 10:30-10;45. At 11 two more store associates showed up and the store cleared out quickly after that. All associates were very professional. They did everything with a smile and were able to help everyone without the customers getting angry. The only drawback to the whole experience, why was there only associate working on your busiest day of the week.

When I walked in, there were 3 customers, 2 being served, another waiting. I made 4. I received a…read moresingle, "Hello," and no further acknowledgement. They were working at a snails pace, and one clerk left the floor for 10 minutes in the middle of serving a customer. The other customer in the store was getting frustrated. When you are stuck in this situation you start to notice things: 1. Someone had left a cup of soda on one of the display tables. 2. The displays were grimy with dust and finger prints. 3. Empty spots on displays hinted at low stock and poor offerings. 4. Two empty sales counters, one with a ragged tablet, and the other with wires sticking out. 5. The floors have not been swept or mopped in a long time. 6. There is more blank wall space than there is display space. 7. The music playing was too loud and maybe appealed to the young girls running the store, but not to the 50+ group of customers (I'm 63, the other guy was in his 70, and the two women customers were obviously at least 50, 2 more customers walked in that looked to be in their 60s, so a smooth jazz, soft R&B, etc. would have been appropriate.) 8. Neither employee bothered to update anyone on when we might be served.

This man is absolutely incredible! In addition to being…read moremobile, he is also quick! Last night, my screen went completely blank, and I was at a loss for what to do. I was shocked when Cellupart, whom I found on Google, came to my place of employment and fixed my phone in 15 to 20 minutes. He also fixed the charging port on my iPhone 13 Pro max, which I've owned for years. I'm very grateful that I found him because other companies quoted 2x times more $$

Terrible service! Grease fingers left his print on the inside of the glass he replaces & over…read morecharged me to never answer back to fix it.

I was hesitant to go in and start the process of getting a new phone. However, I can't believe how…read morewelcomed I felt and how amazing the service I received there was. I believe Miranda gave me the best customer service I have ever had at an ATT store. She took the time to thoroughly explain everything and answer all of my questions. I highly recommend this store location and will continue to do business here! Extremely helpful and friendly !!

I went to the AT&T store in Mt Dora yesterday to ask why they have been charging me DOUBLE what…read moreanyone else charges for our two phones ($219 per month just for phone service). One rep said he'd look at my bill to see, while the other rep lady rolled her eyes at me and just said "you have an older plan". I asked why they continue to charge me so much without notifying me that they could reduce my monthly bill and she just chimed in, "you have to check". She was so rude and uninterested in helping that I had to leave. I did go with another provider which had much better coverage. Wish I had done this long ago...

Terrible customer service! I waited more than an hour to be served with nobody saying good morning…read moreor we will be with you shortly. while I sat there waiting at least 6 customers came in and waited a while and left without being greeted or addressed. when I finally did get served she told me they only had the phone I wanted in purple. I asked where I could leave a review of the service and she pointed to a QR code. I did it and it did not work. I pointed this out to her and she seemed unconcerned. I went to a Metro store up the road and had a great experience, and got the phone I wanted. so this shop not only lost a customer but I switched my phone plan. I will never go back there again. they don't care at all about their customers.