So my laptop died and so I was searching for a place to fix it. I found this place and Justin…read morecarefully explained the possible issues and how he would proceed. Long story short he is working on it, looks like I will be able to recover my data from the old puter and have it on the new one. BUT What really impressed me is the commitment he has to the local community. He is very dedicated to his customers. He goes above and beyond for his customers. He even does hospital visits to assist them with keeping in touch with their family. I will definitely keep coming back to him!

"I would like to share my experience with Electronics ER in Leesburg. Unfortunately, I had a very…read morenegative experience with this business. I paid the owner to repair my surround sound receiver, and he kept it for a year. During that time, I went to the shop weekly to inquire about its status, but he always had an excuse for the delay. Finally, he informed me that the repair was complete, and I picked it up. However, it was still faulty when I got home and tried to use it. I took it back to the owner, who admitted that he had left a screw loose inside the receiver, causing it to short-circuit again. He promised to fix it but failed to provide any updates. When I asked for progress reports, he became hostile and told me he would fix it when he could and drop it off at my household. However, it has been ten months since then, and I have not received any updates or the repaired receiver." "We visited his shop today to inquire about the receiver and a refund. However, when my father entered the store, the shopkeeper called the cops. It's worth noting that the store hours are from 10 AM to 2 PM on Fridays. The cops arrived and were very courteous. They had a conversation with both of us and informed us that they smelled marijuana inside the shop, and the shopkeeper's vehicle tags were two years overdue. The shopkeeper came out of the store and told us he would drop off my receiver at the police station, and it's working fine. He promised to do so at 3:00 PM." We arrived at the police station on time for the exchange, but the other party was 20 minutes late. He informed the police officer, who was also at the store earlier that day that the item was in working condition. However, he made many excuses and claimed that the item was "fuzzy" and that he couldn't refund us the total $190 for services. He also said that he would arrange a money order payment through the police department, which they do not do. We took the item home, but it behaved the same as when we gave it to him a year ago. While I am uncertain about the likelihood of him making the payment, based on experience, I am hopeful he will fulfill his commitment. If he fails, we may consider exploring legal options and contacting the Better Business Bureau to seek a resolution. I even brought this man old electronics gear that I thought he would be interested in as a gift months ago. Seeing how he treated us as if we were criminals today is a joke. The police even acknowledged this to us even though their hands were tied, and they couldn't do anything because it was a civil matter. It is advisable to exercise caution when conducting business with the said individual. He takes your money and gives you excuses for why he isn't fixing your stuff.

Brought in a finicky Mac book pro to have the keyboard / trackpad assembly replaced…read more Not an easy thing and when I went to pick it up they said the power button is stiff and hard to use. They took it back apart and knew the issue and fixed it. Their pricing was VERY fair and the gentleman was friendly. While I don't care to drive over an hour every time if if have another need I will gladly do it and highly recommend these guys!

I had issues with the power in my desktop computer. I brought my box in and the representative was…read moreable to quickly and efficiently diagnose the problem. I'm very please with the service I received today.

I came to this shop needing to have two images reduced to a specific size and printed in color…read more I dropped it off on a Friday afternoon. I figured it would take them 10 min or so, so went to go grab lunch. No return call so I now realized it wouldn't be done that day. And oh...they are closed on the weekend too. So I was able to get a family member to do it through their printer Let the shop know that it was no longer needed. They only answered 'ok', not even asking for my name. NOT a friendly or courteous shop for non-business customers.

Being a Marketing Manager, I've dealt with many Professional Printers over the years. I would…read morehighly recommend Ultrex Printing. They offer a high-quality product with quick turn-around times, all with a friendly smile.

I didn't have a great experience overall. I brought my iPod there as I suspected it needed a…read morebattery. I hadn't heard anything in a few weeks so I stopped by. He hadn't gotten to it so he said he'd check it out over the next day or two. A few weeks later I stopped by again and the person there did not work on iPods so he wasn't qualified (?) enough to look on the shelf and see if mine was done. I confess I let my irritation show, because in my long years of customer service, I was never allowed to let a customer leave without some kind of answer. The other guy called me later and said he was having trouble finding a battery for the iPod through his usual sources. I asked if I should bring it to an Apple store instead but he said he could try a couple of his newer sources of parts (he couldn't have tried them before this?!) Another few weeks passed and he called to say the battery was replaced and the iPod charged up. It cost $60, which seems fine. I said I'd be by at 3:00 when I got done work, but he said he was leaving the shop on personal business, and could I drop by at 4:00. So I worked late but when I got there it was locked up tight. I picked it up the next day. I brought it home and used it on my Sony iPod player/charger. It played for a while but the battery ran down. For some reason it no longer charges on that charger but instead it needs to be plugged directly into an outlet. Still, it works again. I think they are honest, but I must say their communication is terrible. Over three months and the only updates I ever received were when I expressed irritation after stopping by and getting no information, and then when the job was done. I can't comment on the quality of work, because I suppose replacing a battery in an iPod is a pretty standard repair. I can't say I would dare use them for my computer needs because I can't go without any of my devices that long.

Shawn was super nice! I brought in my iPhone 6 and he fixed it in less than 30min. And the price…read morewas super reasonable.

I put a vacation hold on as recommended by the shipper because I wasn't going to own the house for…read moreanother two weeks. But the very heavy packages were delivered anyway I made numerous phone calls and I double checked to make sure that online it was showing my vacation hold. It was. But they kept saying they didn't see it. I spent hours trying to rectify this to no avail. It was extremely stressful, not knowing what was going to happen to my packages, not knowing if they had been stolen, because they refused to do anything about it.

Customer service here is always friendly and very helpful. I have never been disappointed.read more

Safe ship - broker for moving company. Price quoted was 15,000, ended up being over 19,000. Even…read moreselling two bedroom sets, large sectional, grill, and freezer plus other minor items. Said filled a 26 foot truck. Not full when arrived at site. Separate review done on moving company - ACM movers from Chicago. Bait and switch tactic. Very disappointing.

Horrible experience! No closed loop communication. No one seems to know where my furniture is or…read morewhen I will receive it. I have slept on the floor of my home for the last 6 weeks. No clothing, no furniture, nothing.....a new home and promises NOT kept. It seems when you pay them, they look for new and creative ways to charge the customer more. Do NOT use them....I repeat....do NOT use them! A broker with one thing in mind....extortion. I would give a negative rating if I could.

Sells used phones when you order you a new one I gave this guy yassir 676 00 for a new galaxy flip…read moreflip phone went I went to get it it was a used piece of junk with virus !!! He won't give me my money back

Amazing customer service; This is the place you go to if your phone is broken, your phone has a…read morecracked screen, etc. Technically the owner is just amazing and can fix even obscure phones. Had to order my replacement screen for phone and when it arrived was fixed within a few hours. Highly recommend this store for your phone needs (new phones and repairing phones).

Quick and lots of designs to choose from if you din't have your own. Good customer service…read more Excellent printing! Very happy customer.

Great service. Friendly family. Quality t-shirts. I've ordered 3 or 4 times and had great results…read morewith every batch.