I brought my HP laptop in for service as the screen inexplicably went dark one evening. I was able…read moreto get video from the on-board HDMI, so I knew the issue had to be isolated to the LCD. ECG quickly diagnosed my issue as a short circuit in a ribbon cable from the motherboard to the LCD. This essentially "fried" the screen. It was an issue that just comes about from opening and closing the screen, and I was unlucky enough for the odds to eventually "favor" my laptop. The repair was quick (less than a week to diagnose, order, receive, and install the part). ECG even seemed to optimize my startup, as the laptop seems to start up faster than it did previously, so that was a nice bonus. The final bill was about 30% UNDER the quoted estimate at drop-off, so how can anyone argue with that? Hopefully I won't need their services again anytime soon, but if I do, I plan on revisiting this "garage". :)

My MacBook had a damaged hinge and Apple had quoted me $600 to replace the entire screen, because,…read morenaturally, it wasn't covered in the warranty. (I had caused the very! light! damage myself). Kyle (the owner) offered to replace the screen for less than Apple would charge, but ended up finding a different solution that cost me around $100 and 1-2 hours of work for him. He was straightforward with his pricing and the small risk of the repair, and took the time to answer all my questions. He even cleaned my screen. (Note: A repair of your Mac may void your Apple warranty. Mine had expired by the time I came to this shop.) Hundreds less than the Apple cost and not being without my work computer for a week was a huge blessing. I prefer to support small businesses, and I definitely recommend this shop!

When I have a problem with my laptop or iPhone, I always call Phoenix Computer Repair in Eustis…read more Steve is awesome and really knows his stuff. He got my laptop up and running while I was there. It's a little bit of a ride for me, but worth it knowing I'll be quickly back in business. Always a reasonable price! Tell 'em BaddBob sent a ya!!

The people at this place are very nice, keep you updated well, and were persistent in their effort…read moreto fix my computer with the parts I provided them (Which unfortunately turned out to be defective every time) but bad luck aside, there was shop negligence that cost me a lot of money. First my computers boot-loop problem was misdiagnosed as the cpu, which it turned out not to be one expensive purchase later. Then they lost my hard drive, and did not take accountability. In the end my problem couldn't be fixed across two different motherboards being ordered and swapped and I can't fault them for that in the case that they truly were defective and I just have terrible luck with motherboards, but that aside it would have been better if I had never taken it here because I'd still have $450 in my account from not having to swap a CPU and misplaced hard-drive. In the end I pulled the plug and picked up my still-broken desktop with the parts I'd given to them placed back in their boxes, NOT labeled like they said they would, and missing screws and a CPU socket-cover on one motherboard essentially voiding my opportunity to return that one. The one saving grace is they honored the guarantee on their website and did not charge me anything on pick-up, and that's really the only thing saving them from 1 star here and distinguishing this shop from a total con operation based off my experience and results. I wouldn't come back again for a complex diagnostic/fix on a gaming rig.

Dennis rules. I was charged $160 for diagnostic, about two hours of work, latest is install,…read moreeverything updated, and thermal paste applied where needed. Dennis even let me come about 40 minutes after closing to pick up my laptop. Great pricing, great service, I was updated frequently on the progress, and I was given very good advice and a roadmap on what to do next with my laptop. I will be back again and will make sure to refer Dennis for any future repairs.

This company is amazing! Very trustworthy, patient, fast, accurate, very reasonably priced, easy to…read moreuse, and you don't leave your home. I used them before some years back, and was so impressed they are still in business. I'm sure because they are so good!

There have been nothing but issues with implementation and migration of tenants. They do not…read morecommunicate.

I recently had these guys do a remote session to fix some problems on my computer. The problems…read morewere fixed correctly, and reasonably quickly. We had a minor problem when the technician started closing my browser windows. Fortunately, I knew how to restore them. I will use these guys again when I need computer support.

Super quick response time and able to get the viruses off my computer same day! Very kind and…read morehelpful. I would trust him with all my devices.

excellent service very knowledgeable…read more I would definitely call again Eric was very professional and was in tune with my problems right from the beginning

On Wednesday, July 23 I brought Shawn from Laptops Plus an old floppy disk, about 20 years old. I…read morewanted to get it read and then hopefully copied over to a cd rom. Shawn graciously interrupted the work he was doing to take care of me. His service was fast, very affordable and courteous. Best of all, he was able to copy the disk contents to a CD. I highly recommend Shawn and Laptops Plus! Sincerely, John Daniels Winter Park, FL

Highly recommend! I spoke to Jordan on the phone about repairing my computer and he gave me great…read moreadvice that involve me just buying the same laptop used for 3x cheaper than paying him to fix mine. I felt like that was very honest and ethical and would definitely use him anytime in the future.