When I have a problem with my laptop or iPhone, I always call Phoenix Computer Repair in Eustis…read more Steve is awesome and really knows his stuff. He got my laptop up and running while I was there. It's a little bit of a ride for me, but worth it knowing I'll be quickly back in business. Always a reasonable price! Tell 'em BaddBob sent a ya!!

The people at this place are very nice, keep you updated well, and were persistent in their effort…read moreto fix my computer with the parts I provided them (Which unfortunately turned out to be defective every time) but bad luck aside, there was shop negligence that cost me a lot of money. First my computers boot-loop problem was misdiagnosed as the cpu, which it turned out not to be one expensive purchase later. Then they lost my hard drive, and did not take accountability. In the end my problem couldn't be fixed across two different motherboards being ordered and swapped and I can't fault them for that in the case that they truly were defective and I just have terrible luck with motherboards, but that aside it would have been better if I had never taken it here because I'd still have $450 in my account from not having to swap a CPU and misplaced hard-drive. In the end I pulled the plug and picked up my still-broken desktop with the parts I'd given to them placed back in their boxes, NOT labeled like they said they would, and missing screws and a CPU socket-cover on one motherboard essentially voiding my opportunity to return that one. The one saving grace is they honored the guarantee on their website and did not charge me anything on pick-up, and that's really the only thing saving them from 1 star here and distinguishing this shop from a total con operation based off my experience and results. I wouldn't come back again for a complex diagnostic/fix on a gaming rig.

I didn't have a great experience overall. I brought my iPod there as I suspected it needed a…read morebattery. I hadn't heard anything in a few weeks so I stopped by. He hadn't gotten to it so he said he'd check it out over the next day or two. A few weeks later I stopped by again and the person there did not work on iPods so he wasn't qualified (?) enough to look on the shelf and see if mine was done. I confess I let my irritation show, because in my long years of customer service, I was never allowed to let a customer leave without some kind of answer. The other guy called me later and said he was having trouble finding a battery for the iPod through his usual sources. I asked if I should bring it to an Apple store instead but he said he could try a couple of his newer sources of parts (he couldn't have tried them before this?!) Another few weeks passed and he called to say the battery was replaced and the iPod charged up. It cost $60, which seems fine. I said I'd be by at 3:00 when I got done work, but he said he was leaving the shop on personal business, and could I drop by at 4:00. So I worked late but when I got there it was locked up tight. I picked it up the next day. I brought it home and used it on my Sony iPod player/charger. It played for a while but the battery ran down. For some reason it no longer charges on that charger but instead it needs to be plugged directly into an outlet. Still, it works again. I think they are honest, but I must say their communication is terrible. Over three months and the only updates I ever received were when I expressed irritation after stopping by and getting no information, and then when the job was done. I can't comment on the quality of work, because I suppose replacing a battery in an iPod is a pretty standard repair. I can't say I would dare use them for my computer needs because I can't go without any of my devices that long.

Shawn was super nice! I brought in my iPhone 6 and he fixed it in less than 30min. And the price…read morewas super reasonable.

Dennis rules. I was charged $160 for diagnostic, about two hours of work, latest is install,…read moreeverything updated, and thermal paste applied where needed. Dennis even let me come about 40 minutes after closing to pick up my laptop. Great pricing, great service, I was updated frequently on the progress, and I was given very good advice and a roadmap on what to do next with my laptop. I will be back again and will make sure to refer Dennis for any future repairs.

This company is amazing! Very trustworthy, patient, fast, accurate, very reasonably priced, easy to…read moreuse, and you don't leave your home. I used them before some years back, and was so impressed they are still in business. I'm sure because they are so good!

There have been nothing but issues with implementation and migration of tenants. They do not…read morecommunicate.

I recently had these guys do a remote session to fix some problems on my computer. The problems…read morewere fixed correctly, and reasonably quickly. We had a minor problem when the technician started closing my browser windows. Fortunately, I knew how to restore them. I will use these guys again when I need computer support.

Super quick response time and able to get the viruses off my computer same day! Very kind and…read morehelpful. I would trust him with all my devices.

excellent service very knowledgeable…read more I would definitely call again Eric was very professional and was in tune with my problems right from the beginning

On Wednesday, July 23 I brought Shawn from Laptops Plus an old floppy disk, about 20 years old. I…read morewanted to get it read and then hopefully copied over to a cd rom. Shawn graciously interrupted the work he was doing to take care of me. His service was fast, very affordable and courteous. Best of all, he was able to copy the disk contents to a CD. I highly recommend Shawn and Laptops Plus! Sincerely, John Daniels Winter Park, FL

Highly recommend! I spoke to Jordan on the phone about repairing my computer and he gave me great…read moreadvice that involve me just buying the same laptop used for 3x cheaper than paying him to fix mine. I felt like that was very honest and ethical and would definitely use him anytime in the future.