OUTSTANDING in EVERY WAY!! Every once in a while, you run…read moreacross a hard worker at a store who is genuinely exceptional. There are plenty of folks out there who merely do their job, and unfortunately a few these days who are just terrible. So, when you find someone who is nothing short of amazing, they really, really stand out! Makayla R. was that way for my wife and I at the T-Mobile kiosk at Costco in Silverdale. She was so professional, extremely knowledgeable & tech savvy, helpful and kind, that I just have to write this review to say how incredible our experience was there at T-Mobile, mainly because of her. Again, simply outstanding in every way and we can't say enough good things about her for making our phone purchase experience the best we have ever had ... anywhere!!

I had a very great experience here. Don't mind the other review. It was a warm and welcoming…read moreexperience. Staff were knowledgeable and respectful. Will recommend to others!

I love the staff and the service is impeccable. I can only describe the guy that helped me as a…read morejolly giant! He was quiet but knowledgeable and very friendly. I would probably buy anything he sells. The manager is also bright and cheery. They both welcomed me the moment I walked through the door and made me feel welcomed. I will continue coming to this store for all my mobile needs.

Hi- warranty is for shit. Manufacturers warranty doesn't apply, only to specific products and you…read morefind out after the sale. This is after the wizard that answered the phone could not identify their item NEU and I had to drive over to find out. Needless to say my very last visit to this place. I left without the crappy device or my money. Just told not to cuss at them....

I always get really good cartridges for reasonable prices, their selection can vary but recently…read morethey're carrying more brands and wider selection. Love the staff they are all super knowledgable and kind, and they've treated me with the same high level of customer service the whole time I've gone here. Great bud shop and happy to be a regular!

Taylor was lovely to talk to and made sure i got what i needed. I know i can receive the same…read moreservice again

Late yesterday (10/25/14) I went into your Silverdale store located in the Kitsap mall. I…read moreoriginally just stopped to grab my daughter a new pair of boots because my husband left her shoes at the venue where we had just had her 2nd birthday party. However my very opinionated 2 year old saw the Hulk (she adores Hulk) shoes in the bigger kid sizes. I asked an employee about toddler sizes and she said no sorry. So we tried on some pink ones in her size. The employee (I didn't catch her name) came back and said she looked online to see if we were able to order the Hulk shoes from your website sadly we are not. Now most employees would leave it at that but she didn't. She asked my daughter who her favorite super hero was and she of course said Hulk and asked for the shoes. The employee apologized to my daughter about not having her size and asked what her second favorite. My daughter replied Spiderman. The employee had ready looked up other super hero shoes in toddler sizes while looking for the Hulk ones. The excitement in her face was priceless when she told my daughter that they had ONE pair of Spiderman shoes in her size! My daughter thanked her and had the biggest smile. It took a good 15 minuets and 2 employees to find the shoes (they were left in the wrong section when they recently moved product around in the back) my daughter was ecstatic about her new Spiderman shoes! Not only were all the employees so nice but the one that helped us (associate ID is 364553) went above and beyond to make my daughter's birthday a little more special. None of the ladies working that day were judgmental of the fact my daughter wanted "boy" shoes. I can't say the same for any of my fellow patrons. I did get some funny looks when my 2 year old in a hot pink and orange dinosaur themed dress asked ever so politely for "Hulk smash" shoes. I will also be calling the Silverdale, Wa store today to tell my story to the managers there. I'm sure big companies like yourself get more complaints than compliments and I just wanted to let you know you and your employees are doing a great job! I've been shopping your store since I was a young teen. Now 27 and still shops there. You and your silverdale employees don't know how much a simple pair of Spiderman shoes will help my daughter. We have to go to Seattle Children's Hospital every few months for my daughter and having one of her favorite heroes on her feet and in her hands (she has a Spiderman action figure) will help her tremendously! So thank you very much!! Tristan

Everyone here is so knowledgeable and really helpful. I…read morefrequent it a lot and you can't get a better deal than what they offer....25% off everyday.

Just bought a 1g cartridge and the same night the mouth piece snapped off most likely a small…read morestress crack, over the phone I was told to bring it in with the receipt and packaging and I can get it exchanged. I came in today and the best they could do is 40% off on another cartridge. What's the point of being told to keep the receipt in case of a defect if you guys aren't going to exchange it

I used Ty's in 2015, then again in 2019, and then in 2023 (as there were limited other options)…read more They helped program our integrated remote, set up our home entertainment center, and connected all of our components. With each visit, they became increasingly expensive and decreasingly customer service oriented. In 2023 they sold us an expensive Sonos upgrade and then failed to make it work properly (we've subsequently moved over to Apple HomePods). I'm sorry to say I can't recommend them. :0( When we got a new TV and service in 2025, I went looking for another vendor. Thankfully, we found a fantastic alternative in Silverdale.

I have been using Ty for all our audio visual needs for over 3 years now. Ty and his team helped…read moreus clean up all the technology in our house (cable, wifi, television and full house audio). We have a robust wifi system that is secure and provides coverage throughout our home.. We can FaceTime or zoom from any room in the house. He also installed a complete Sonos system which I am not sure how we ever lived without.. I would highly recommend Ty and his team for any of your audio visual or home technology needs.

Devin did a superb job fitting my son for his graduation suit!…read moreDevin not only offered sound advice on combinations, he also advised on which combinations would be included on a sale that we did not even know about. So we got a suit, a great value, and the best service. I'll definitely be back! -Bill

I could not be more pleased with my husband's suit we rented for our son's wedding. I was initially…read moreworried because I'm a worry wart ...but the quality of suit and Jannaes measuring were both excellent. The pick up date - was two days early which was great - giving us time to get another if there was a snafu . I have to say DEVIN provided the best customer service I have had in a long long time . He would not allow us to leave until he made certain we were 100% pleased with the suit . The Vera Wang suit in medium navy blue made my 70 plus year old husband feel and look like a million bucks - As far as value and cost - whatever it was it was well worth it. Thank you Men's Wearhouse.

The best place by far to shop for your hi-fi. The knowledge and service is so awesome, making me a…read morereturn customer for sure. Many choices and ranges for everyone. The joy I get from my set up and quality components is just delight! Cheers to excellent listening!

Honestly I don't know anything about audio equipment or what they do and sell here. But I was asked…read moreby a friend to pick up a purchase here for him (a turntable) and wound up chatting with the crew for a good long while. Their knowledge of their products was really impressive, and a truly good group of people as well. They had some music playing which had just amazing sound and a bunch of crazy high quality audio equipment. I had no idea that a place like this existed in Kitsap County, if you care about the way your music or home theater equipment sounds I would definitely recommend you pop in and talk to these guys!