Amazing spot that has fun bud tenders and every strain I wanted. Puff puff :-) End of 420 will be…read moredelightful! Thanks!

I have been a customer since your store opened. I have always had great service, from every bud…read moretender, inventory specialist, or venders delivering. I have trusted these employees to give me what I need for all of my medical ailments. This is the only store I will stop at. They are good priced, knowledgeable, and respectful,

Finally visited the new location and got exactly what I needed! Coming here feels like hangin'…read morewith my friends . Just really awesome people!

Obviously Annette failed to mention that if you google HWY 420 Silverdale the page you get shows…read morethe shop open. Then if you click on the website there is a disclaimer as stated. The shop has everyone's phone number and email. They didn't send a reminder. It's the customers fault for not reading the sign. Too bad you can't be real about the situation. I'll make the right turn out of my driveway instead of the left.

I was a regular customer here , every Sunday I watch football next door at Los Cabos Mexican…read morerestaurant and then come to the cannabis store at half time, well this week their NOT so Nice Manager Rachel decided to put a note my car saying I'm not a customer, don't park in our lot , when I had gone in before the game this week to tell we were parked there and we would be in to buy at 1/2 time . When I came out I had a note on my car , I went in to talk to her about it ( as I know the owner and he's has let me park there before, because we were customers) when I went inside to discuss it it , this "manager " Rachael was VERY RUDE about it !!! As a result of this I will go down the street at 1/2 time to Clear Choice and buy my products!!!! Bad customer service!!! OH and she doesn't care if they losses business over this kind of crap !!!! Well you just lost some !!!

it's always great visiting Destination Hwy 420. Brian, John & the All the Gang did a bang up job @…read morethe 420 Fair this year. We look forward to being the company's Prideful Walking Billboards for the coming season & can't wait till the 7:20 festivities. we also want to thank all your great vendors like SPF, & My Wife loves her Doghouse shirt & Hoodie too. we had so much fun. the fair was a blast!

Hi- warranty is for shit. Manufacturers warranty doesn't apply, only to specific products and you…read morefind out after the sale. This is after the wizard that answered the phone could not identify their item NEU and I had to drive over to find out. Needless to say my very last visit to this place. I left without the crappy device or my money. Just told not to cuss at them....

I always get really good cartridges for reasonable prices, their selection can vary but recently…read morethey're carrying more brands and wider selection. Love the staff they are all super knowledgable and kind, and they've treated me with the same high level of customer service the whole time I've gone here. Great bud shop and happy to be a regular!

Super cool and friendly staff who are always putting out positive vibes…read more I never feel as if I'm being pushed a certain farm, or being "sold" on a certain product. They want to know how i want to feel and what kind of experience i want to have. What I enjoy are the the array of great daily deals. I get messages that alert me of new offerings and limited time specials. Their rewards program encourages more visits, and it's worth it. When I have friends visit from out of town, it's a close, cool, and pleasant experience for them as well.

We had a great experience here. We are from a state that doesn't have recreational cannabis so this…read morewas the first time. The staff were very friendly and knowledgeable about their products. You could tell this was a local favorite because they were quite busy. However, their staff stayed focused on one customer at a time. This is within a couple blocks of the fairy coming from Seattle. If we are ever in the area we will be back!!

Very lack luster the older lady's working as "budtenders" the customer service was garbage no…read moregreeting at all when I walked in but was very pleased to great every other customer but me I'm new to this area and that was only one issue my second issue is the extreme price gouging I'm a medical card holder and they didn't even ask me about anything just wanted the transaction to be short as possible. And it seems as if the owners live behind the shop not professional I spend hundreds of dollars on oleum and I will not be back also it stinks like mildew and old building as soon as you walk in what a joke.

Everything they're very kind, and caring! They take extra time with you when needed. They have…read moreenough knowledge to answer. I would say most all questions! A great variety! A different deal every day of the week makes it fun happy hour spin the wheel even better! Would highly recommend!!

Root Cellar is the best cannabis store in Mason. We've experienced all of them, Root Cellar tops…read moreeveryone in price, service, selection and online ordering. This is our favorite cannabis store. We're in here all the time and have come to love this business and the people who work there. We've been to all of the local stores in Mason and there's some good ones out there. But the Root Cellar is consistently the best, with the best service and the best prices. The main thing I love about Roots is their online order system which is fabulous. Being able to browse through their menu, order online and be in and out in seconds is amazing. I love that their menu is always changing. They always have their staples at different price points but there's always new stuff to try which I love. Their menu is really excellently curated and probably the best we've seen in Mason. Several different high quality items at several different price points each category of item you could want. Roots' pricing is consistently the best out of everyone we've experienced in Mason. They consistently come in at least 10% under all of the other stores. Especially when you order online and get an automatic 10% off at the start. We don't even bother looking at other stores anymore because Roots' is consistently the best price and best experience. We really like the service and people here. The owner is a really great guy with great energy. We love all of the ladies who work here. The manager lady has a great sense of humor. The lady with glasses has great energy and spent some time educating me on new technology which I was impressed they took the time to do that. They've always a very pleasant experience. Cannot recommend the online ordering more highly.

Wow! Talk about amazing customer service! In a nutshell, These folks saw that I had accidentally…read moredropped a franklin and contacted me to give it back! Small acts of kindness make a huge impact! Thank you Root Cellar. I will never forget your kindness!!

This is one of the nicest dispensaries I've ever walked into. Beautifully merchandised, clean…read moreorganized. The staff were incredibly helpful and super kind. They run some epic deals here. I'm super impressed! Can't wait to visit again and will be in my regular rotation of shops now

The whole staff is great. Friendly and knowledgeable…read more The selection is awesome. Top shelf Saturdays is a great chance to try out some of the tastiest and most potent bud we've had in a minute. Overall, our NEW favorite dispensary in Silverdale! Do yourself a favor and check this place out.

The whole entire wall has no prices. Walked in, looked, walked out…read more A convenience store in Illahee did the same thing. I had to ask the price of every single thing I wanted. Nope, not going to play that game. Rediculous. I've never seen a dispensary do this???

ZERO Stars! Actually my experiences have been nothing but negative stars. I will NEVER do business…read morehere no matter what. Recently, Fillabong up'ed their inventory game and I have been giving them my business. But NEVER AGAIN! ... heck naw, I won't go, heck naw, I won't go, heck naw, I won't go!!! On 9/2/2024 @ 11:51pm I drove up, the open sign was on, the door unlocked, I made it just on time to purchase a sleep aid. I walk in and a gentleman with short/brown hair had the register drawer pulled out on the counter and was going to start counting the drawer. I glance on my phone and say " I made it just on time it's 11:51 (they close at 11:55pm). He gave me gnarly glare. Another budtender with shoulder length brown hair was standing on the opposite side of the store. I glance at the edible selection quickly and then ask the shoulder length brown hair dude " I can go somewhere else if you want me to I feel bad"... dude says with a snarl " we're the only ones open". I take a quick pause and felt so uncomfortable and humiliated by the way they were treating me that I turned around and proceeded to leave and I said " I'm out of here I'm not doing business here being treated this way". I can care less if Fillabong was the only ones open, if that's the case why are you treating me so poorly as if I'm desperate and HAVE to do business there. NO WAY am I going to an establishment to give them my business and then be treated terribly and feel completely embarrassed. I can go without and wait another day and go to a dispensary that treats their customers with basic dignity. Hands down the budtenders are insanely rude. No way in this world am I going to give business to disrespectful mean people. Not happening. .... I'm sorry for cheating on you ButterBuds.... I'm coming back forever. I have NEVER EVER been treated poorly by them. Sure the selection can suck but people will go where they can receive respect and kindness. Bye bye Filla**!!! ... last week when I went the budtender with white blonde hair slicked back in her ponytail proceeded to have a conversation with me trash talking regular customers that come into the store and why she doesn't understand why they don't buy quantity so they don't have to come in the store frequently. This was said in a negative tone. Ummmmmmmmmm, I'm sorry huh?!!!!! Some peoples financials are based off of tips or better yet, it's an adult "candy store" and it's fun to go in person, try a new brand, have a human experience BUT not at Fillabong. According to the budtender, she judges that and looks down upon it. 9/2/24 was the final straw, lessons learnt! ‍