They were super amazing. They were able to repair the screen on my iPad within a few hours and were…read moregreat on pricing. Saved me a lot of money from buying a whole new tablet. Great customer service and would highly recommend!

I made an appointment at noon and it was closed. I called and the service person said he couldn't…read morecome in. Never called me ahead of time even though I made the appointment days ago. Very unprofessional.

This is the only Apple Mac expert on the Olympic Peninsula as far as I know (Poulsbo, Silverdale,…read moreBremerton). David, the owner, is extremely helpful and knowledgeable.

Called about bringing my laptop in for a new battery, and asked if they had one in stock. They said…read moreyes, so I drove a half an hour over to drop off the laptop and spend the day in Poulsbo. I was told at the counter, there was no *new battery in stock. So I left my laptop with them for three days (as I requested a new battery and this was the shipping time I was quoted). "New" battery goes in, and works great for eight months. The "new" battery requires service or replacement.

Had what could have been an a truly awful, horrific experience at the Verizon store tonight turn…read moreout far better than expected. I was one of those awful customers who chose to go into the store 10 minutes before closing thinking that I could buy a new phone in 5 minutes and be on my merry way. I was SO wrong. Because my phone was SO Superbly old and slow it took a VERY long time to transfer over photos and videos. Wonderful, sweet, genuine Bryan was easy/fun to talk with (a welcome change from the normal smarmy sales people I seem to encounter at cell phone places) and stayed at the store THREE WHOLE HOURS past closing time to make sure everything transferred correctly, the phone was wiped, and that I was able to trade in my old phone. I will absolutely keep my business at Verizon. While one of the more expensive carriers, I have consistent coverage, a great protection plan, and they hire professional angels like Bryan. Hours spent at a Verizon Poulsbo tonight 7:50pm-10:42pm

Caveat emptor! Get everything in writing as this store seems bent on bending the truth when trying…read moreto upsell you on a phone, plan, or accessories. Not only will I never give this store any of my future business, it has me rethinking my loyalty to Verizon - full stop!

The Gentleman that helped me fix the screen on my phone. Thank you! Check it. He knows what he's…read moredoing. He will fix your electronic devices and have it done at a reasonable time. His prices are legit but also depending what you need fixed. I recommend calling and asking for a quote for whatever it is you need fixing. & yes they take out cameras on your phone for you shipyard workers. Overall cool ass dude and great service.

I stopped by to get a new battery for my phone so I could turn it in for credit, and the experience…read morecouldn't have been smoother. The owner was incredibly helpful and friendly--made the whole process quick and easy. It's not always easy to find places where the service feels genuinely personal, but this one delivers. I'd definitely come back again for future repairs!

Amazing service from Mike at SDFIXIT! Will recommend SDFIXIT…read moreto everyone! Having issue with the side button on my iPhone 13 so I called around to check pricing. Not only was SDFIXIT the least expensive but Mike explained everything about the part that would fix it and how long it would take to repair. Mike was extremely courteous, friendly, and thorough. I got a nice voicemail from Mike letting me know the part came in early. He included store hours and phone number. Took the extra time for info, not just the usual "your parts here" and that's it. When I brought my phone to the store Mike started by cleaning the button..... and that's all it took!! A bit embarrassing but what a quick fix and what a relief! I asked if I could pay for his time and he declined. He said just tell your friends.... So hey, everyone out there in Kitsap and Jefferson County and anywhere else close by... GO SEE SDFIXIT in Silverdale!

SDFIXIT was able to help me with a laptop repair when I got in over my ability to complete it, and…read morehad it done in just a few hours. Kelly is a great man to fix your stuff!

Thank you for the great service and attention I received from Cellaxs Phone Repair. I'm always…read moreglad I stop by and see the new phone accessories available. K. Henderson

I just left the store the guys seem ok and they had good service. Make sure you get a price before…read morepurchase because they tend to over charge you on how they view you.

Recently went to a bbq for my friend birthday and my phone fell out of my pocket and cracked the…read morescreen. Phone company sent me here and they were great and had my phone fixed earlier then they said would be done. Also followed up with me after to make sure everything was working well.. If you have an accident like I did bring your phone here to get fixed

I don't write many reviews, save for a few glaring examples of either that the business is…read moremischaracterized, or it is extraordinary. In this case, it is the latter. I could drone on about what they fixed, etc., but the fact is that in my nearly 25 years here, I seldom get this kind of service. Every person there is great-respectful, honest, and sometimes even funny. They actually communicate with you and tell you usually within a half hour how long something will take to fix. And here's a shocker for Seattle, they'll tell you if they've encountered another problem that may take longer/and or that it wouldn't be worth fixing. The bottom line is, if I could build a large company that fixes devices, I would start with Jet City as the model, and build every store exactly like it. A successful organizationIt starts with the people it hires. They have that locked in at Jet City. Erik Oh, and btw, they have a bulletin board where you can tack a sticky note about how your phone/device got broken. It's ok to fib about it. That makes it funnier.

Wow, what customer service! I'm a realtor so my phone is crucial to my business. One day, my…read moreiphone would not start up. I was panicked thinking that I would have to go spend half a day at the Apple Store in Tacoma. My mom had used Gadget Fix in the past and I decided to try them. Amazingly they were able to diagnose and fix my phone right away. They didn't even charge me as they were able to do it quickly! I would highly recommend that you give this store a try. They work on all phones and can replace cracked screens too.

I replaced my iPhone screen myself then it cannot boot. I asked Zach for a quote and he told me it…read moreis mostly likely to be one of the flex cables for the prox/front camera is not connected or is broken. He also told me they offer free diagnosis and no appointment needed. I fixed my iPhone according to the hint from him. Saved a trip and $$$ :)

I love that they're in my neighborhood. My phone service and internet service is now very quality…read more No more broken conversations on my phone and in and outs on my internet service that I used to get with my other provider. The fact that there are just a few blocks away.If I have questions, I can go in and have them give me quality customer. Everyone that I've worked with there has been kind and knowledgeable. It worked well when I ported my phones over from another company. The pricing is reasonable all things considered. I'm happy!

by Gabriel and assisted by Tracy, everything was exceptional! Transferring my mother to my phone…read moreplan was, well, it is dealing with AT&T if that tells you anything.. after a run around with their customer service we finally got her transfer number and all was a go! These things usually just take the time they take, and I know that. But this crew made it fun! Andrew and Hannah were great too! We were all in it together! Thanks T-Mobile!