5 STARS!!! We were from out of town and had an emergency…read moreeyeglass repair needed for a teenager. Insight was FANTASTIC! The repairs were made as we waited and we were so grateful. Definitely will tell all of our local friends and family of their great service. Also, loved the selection of eyeglasses and sunglasses as we browsed as we waited!

Not the most professional experience. I went in on February 6th, was told my glasses would take…read moreabout 2 weeks to arrive and my husbands 1 week. My husbands glasses where ready and waiting in the office without us receiving a call. We had to call to see if they were ready only to be told they had been ready for a week. Gee did anyone think to call us maybe? Then I called in a week and half later wondering if my glasses where ready and the receptionist told me they where ready but the lab hasn't mailed them out yet. I called today and was told they would be on back order for another week and 5 days (which is basically two weeks just softening the blow). Again, no one thought to call us and inform us of the status. Real unprofessional and inconsiderate. When I asked why no one had I formed us the receptionist responded with "well my coworker is right here next to me do you want me to ask her?" Instead of a simple "I apologize for the miscommunication. I assure you once they are in we will give you a call" I don't think businesses realize how much competition there is and quite frankly, I don't think they care. Otherwise the service wouldn't have been so unprofessional. No la mejor experiencia. Fuimos el 6 de Febrero y me dijeron que mis lentes tomaría 2 semanas para llegar y los de mi esposo 1 semana. Los lente de mi esposo estaba listos en la oficina sin que nos avisaran. Tuvimos que llamar para ver si los lentes ya estaban listos y nos dijeron que los lentes Aviña estado listos en la oficina una semana. No pensaron en llámanos tales? Llame una semana y medio después para ver si mis lentes estaban listos y me dijeron que ya estaban listos pero que el laboratorio no los avía envido aun. Llame hoy para ver si ya los habían recibido y hora cambio de parecer que aun no los tenían listo porque estaban en pedido atrasado. Otra ves, nadien pensó en llamarnos para dejarnos saber. Muy in-profesional y desconsiderado. Me dijieron que tomaría una semana y media mas. Cuando les pregunté que porque no nos habían llamado me contestó la recepcionista con "pues mi compañera de trabajo está aquí, quieres que le pregunte?" En ves de un simple "disculpa por la demora y falta de comunicación. Te aseguro que cuando llueven yo te llamo". No creo que este negocio se da cuenta de cuanta competencia hay y no creo que les importa. Lleva de dinero a otro lugar! Long story short, take your business elsewhere. Update 3/02/2021 I STILL don't have my glasses.!

I'm severely disappointed in this business. I took my Fossil watch in to get the battery replaced,…read moreand unfortunately they were unable to get the back put back on. I was asked to bring it back, and after bringing it back once, I was told that it was likely only the manager could put it back on or that I could try the Orem location and hope one of their employees could do it. I was able to speak to the manager about scheduling an appointment with him for today and we agreed to follow back up and set a time up this morning. I have called twice and left a voicemail but have not been contacted by him again. I don't recommend this place, now I have to find a jeweler and hope they can fix it.

I loved my experience here. Clean, professional, and Veronica did a great job. I would recommend…read moreher any day. Very happy with my piercings. Also, I liked that I came in with something in mind and she gave me her opinion which ended up being better and I went with her opinion instead.

Ray and Jack are fantastic! They went above and beyond to make sure our new office printers were…read moreset up and working properly.

We bought a seven-year-old house where Jones Paint and Glass had installed the windows when it was…read morebuilt. When a cord broke which lifted a window, we called them for service to replace it. They said they no longer sold those windows, nor could they service them as they had no one trained to do that anymore. I pushed the issue, so they sent out a guy whom they thought might be able to install the new cord. It broke the next week--and they declined to do anything further. These windows were under warranty, but they were not prepared to fulfill it. Now we have three windows that can't be used because their cords are broken so they won't lift up the window nor hold it up. The "in the door and out" customer service may be great, but their long-term care of their customers is surely not there. Why have a warranty if a business is not willing to fulfill it. It knew the cords most likely would have to be replaced but they didn't follow through....

We had 18 year old windows and screens. The glass from two windows required glass replacement and…read morescreen frames were still good, but screening had to be replaced. Jones Paint & Glass provided a thorough appraisal and proposal then quickly and professionally scheduled and accomplished the work in a single day. We are very pleased.

This franchise has always treated me very well. It's a little more to buy at the mall versus…read moreonline, but it's worth it.

Great service! We came in and they cleaned out and fixed our charging ports free of chargeread more

Ordered a pair of glasses and they arrived 10 days later. When my wife put on the glasses she…read morethought they were off. She told the technician they seemed not quite right. The technician said to keep wearing them for a few days to get used to them. But did as instructed and wore them for a few more days. Finally my wife went back and after my wife insisted they test the prescription, the discovered they were not the right prescription. So they called the lab and ordered another set with the correct prescription. TEN DAYS LATER she finally had the right pair of glasses. This past weekend, my wife thought she lost her glasses. She called to inquire about if there was any guarantee or if she could get a replacement on discount or something. She also wanted to know how long it would take to get a new pair of glasses. She was told there was still a TEN DAY lead time for a new pair of glasses. She was also told there for no insurance, discount or any price breaks. She would be charged the same amount (MORE THAN $400) for a replacement pair. She thanked them for answering their questions. The next business day we got a call from the place we had been at this past weekend saying they had found her glasses. We called in to Advanced Eye Care and left a message because it was after hours. We told them that we were super happy that we would not be needing any replacement glasses after all so not to worry about ordering a new pair. This was 24 hours after our phone call with them. The next day, today, my wife got a follow up phone call from them. They said that the glasses had been ordered and that they were almost completely finished making them. So she would have to pay anyway. She was flabbergasted that they had: 1 - Ordered a replacement pair of glasses without her coming in to sign anything. 2 - That not all of the sudden glasses are almost completed in 24 hours when previously they had estimated 10 BUSINESS DAYS 3 - Would not cancel the order they had made without her consent. I called in to discuss as English is not my wife's first language. I hoped they would be more reasonable. They were not. I talked to Karen first and she quickly transferred me to her manager, Mari. I was told by Mari that the lab has jumped on getting these glasses made and that because my wife had gotten glasses made at that label in the past. She said they already had her 'prescription on file. Also she said had a right to bill us whatever charges they wanted to because of the following: When my wife came in for her first eye exam she has supposedly signed something that agreed to let them charge us for anything they felt we had supposedly agreed to. She acknowledged that there was never any written agreement and that the whole thing was based of of Mari's understanding of one phone conversation. Mari said we would hear from their lawyers even though they were the ones who jumped the gun and ordered glasses without written authorization. She then asked me "I don't understand what you problem is?" Mari ended up hanging up on me mid sentence. Mari and I only spoke for less then 5 minutes total. Needless to say, We would not recommend them to anyone in the future. We have had a very negative experience!!!!!! NOT RECOMMENDED!!!!! They might order something for you and attempt to charge you for it.

Ever since we've been married my husband has insisted we make the drive to Vernal to see his eye…read moreDr. FINALLY last year I convinced him to try Dr.Jones (mind you we've even to a few different ones over the years with no success) and he is comfortable and happy with the service and treatment he has received at their office. The staff is always so friendly and you can tell they really care about their patients. Highly recommend!

This is not my favorite target, as they only hold so much product! This is a very small target, and…read moreit doesn't have a lot of decor items that are available in the Orem store. I won't come here unless I need a quick essential! The workers also don't seem to know what they're doing. I came for a pickup order and he said my order was not ready yet, even though I got an email from target. He asked to rescan the barcode, and finally figured out where my order was later.

Miranda is a power trip manager that is absolutely ridiculous. Everyone avoid this store at all…read morecost. We tried to buy some Disney Lorcana cards. As we're walking up, she rudely tells us that there's a limit of 5. It said that nowhere. We had four of us and so we were going to just each of us by five individually. She then angrily adds that it's five per group. Very rude and power-hungry. She's the type that wears a mask by herself in her car. Here she is telling me that I can't take a picture of her in a public place as a staff member of the store I was trying to purchase an item from. She was abrasive and unprofessional.

It has been a delight to work with the employees that run the place. Its been the best customer…read moreservice Ive ever dealt with in years. Keep up the perfect service.