Do not go here. My inlaws went to get a new phone and had a trade in and their experience was…read morehorrible. The person that helped them stole their trade in and the money they paid in cash. They did not realize this until their bill came and were notified that there was no trade in returned and they did not receive the cash payment. The store said the person that did this quit and they could not do anything to help.

No working telephone number to this location. Not at least anything published. Needed a quick…read moreproblem, although very important to me, fixed. The nationwide number got me to Verizon but the robo piece of crap was non functioning. Very frustrating day trying to find a solution. The solution I found is to leave this worthless company verizon & find another carrier.

I have been a Customer here for about two years. They have improved greatly. I am very happy with…read morethe way. They helped me every time I come in to the location. They are very knowledgeable and always help solve My account needs. They always look for the best solution to help me solve my needs, from service upgrades to new features and equipment.

I had been a two year customer at the Cricket store located in Payson. I will no longer do any…read morebusiness with them. The owner of the store over charged us on our phone bill and refused to fix the problem. We didn't ask for a refund, we only wanted to have our account credited. He refused to even look up our information to see if a mistake was made. He was extremely rude, and ignorant with us. Apparently he does not believe himself capable of making any mistakes. And does not care at all about his loyal customers. We ended up having to drive 25 miles to the Cricket corporate store in Provo where they were awesome. They fixed the problem in less than 10 minutes. I do not recommend anyone to go to the Payson location. Unless you want to be ripped off.

this location is terrible. i have gone there several times for varying reasons. and every single…read moretime all they can tell me is, they cannot help me with that and that I need to use the app. It is to the point that I have asked them. What can they help me with and they said basically nothing. We have been ignored and turned away an hour to a half an hour before closing so they didn't have to do anything. We have had them try to direct and guide us through things on the app while clearly seeing that they themselves do not know anything on the app. Seriously this location is a waste of everyone's time and money. They either need new management or new training. Or just simply an entirely new staff.

I paid off a cell phone through the Payson store, only to have them pay off the wrong cell phone…read more After contacting TMobile directly to figure out why my phone wouldn't unlock, (this took some time) they informed me I had to go back to the store and get it refunded and then have them pay off the correct phone. When returning to the store they informed me that even though they made the mistake, even though they are the ones that put the money to the wrong phone, they wouldn't do anything to help. Tmobile corporate wouldn't do anything either. My only options are to try and convice corporate to refund (again) or just pay more money and get the actual phone paid off that I wanted. I highly recommend going with a completely different carrier. I have had nothing but bad luck with Tmobile and don't even get service in my house, I have to use WiFi.

Fast easy repair with very friendly staff. Highly recommend if you need a new screen protector fast!read more

I won't go anywhere else. Best service and product. And sooo fast. Thanks for everything.!!read more

Had a great experience with Charles and his team getting my macbook screen fixed. They turned it…read morearound so quick, within a couple of hours, quick. I had fully intended on a few days drop off. The price was clearly communicated and held up by their team and I couldn't recommend them more for any tech issues. I paid $375 for a replacement + labor, not certain how that compares but worth it simply for the ease and convenience.

Charles is quick and responsive to calls and texts. Runs a good shop and is fair priced!read more

Great service and they "fixed" my laptop after I was locked out & erased everything. Fixed under…read moreApple warranty Much easier and calmer than going to an Apple Store

If I can give more than five stars, I would double it if not, quadruplets this company and its…read moreemployees are absolutely fantastic. My wife has a problem with her cell phone and they took care of it extremely fast and extremely professional if anybody ever need recommendations from me for this company. I will give it and down no problem fantastic company A+ all the way.

Mike really helped me with my laptop! Also, my cell phone. He is amazing with our business…read morecomputers, too. ​​

Just found my favorite IT plug, these guys will have my forever loyal business!…read more First of all, INITIALLY I did have a bad attitude and was expecting this place to be a hole in the wall repair shop. IT WASN'T. So check this out guys, I walk into this guys office, he's got blue lights all around, and I'm greeted by this bowl of sand right at the front desk, which was just, what the heck. I warmed up a little and played with the sand later on in the conversation, turns out to be the best sand I've ever touched in my life! Mike Lierman (owner I think) greeted me at the front, and definitely took the time to actually ask me the right questions. I didn't feel like I was awkward and I actually felt like he was respectful of my privacy. Anyways, my computer screen was broken, so it was purely a hardware issue, and not software, but I did like that he asked for my permission to allow them to fully check the hardware and software system components, to make sure everything was ay ok. I gave him my computer, signed his agreement form, and the next thing I know I got the boss himself calling me after his little minions had worked on it. I even brought in a second laptop in the middle of the first repair, because just my luck.. that screen also broke. What was cool, was that one of his minion intern techs called me, stated the obvious that I'm 2 computers down, and I'm probably pretty crippled right now (but was still impressive that he took the time to make mental note) and he suggested an idea that totally saved my ass! Two parts on order, but one of the laptops could be temporarily reassembled and Windows could be "tricked" (can't remember the techy term he used) into using an external monitor. I bought a wireless mouse and keyboard from Walmart, hooked up a spare monitor, set it all up on my desk, and I was BACK TO WORK while they waited for the parts to arive. Repair time didn't take much longer anyways, and I actually had them wait a few extra days, basically told them no rush, because I would rather bring the one in I was using the following week, and then pick them both up a few days later. Yes I know I am rambling a bit. All in all and hands down, Invise Solutions provided an excellent experience. Superb customer service! Has my seal of approval!! Thank ya fellas!

I work at a nursing facility and have many homeless, phone less residents. I reached out to Out…read moreReach Mobile a multitude of times and spoke with Jared ( I believe is his name) and he gave me his email, which came back as non existing, I texted him several times with no return text, and called him, only to be sent to voicemail. It would have been amazing to have them come to our facility and get as many patients qualified as he could. Other residents told me Outreach pick's and choose's who they will give phones too. That they have said they don't have phones, and our resident was looking right at them. This is no way to service our Salt Lake Community. We found an even better company and their raving review will be added soon!! Do better Outreach Mobile. Do better. My experience is an incredibly large ZERO star rating. I can't change the star below, but it's a zero for us.

BUYER BEWARE! Jaden is charging $20 to set phones up.. He is taking delivery at another address and…read morebringing it to the consumer and charging them a fee which is illegal because the phones are free.. also be very careful of another guy named JC the phone guy.. (not associated w/Jaden) he is also taking delivery of phones at another address and charging the consumer $30 for a 4G $60 for a 5G $10 to bring it to you and $20 to set it up. I called the FCC I called lifeline wireless this is all illegal that these guys are doing they cannot charge you to set the phone up they cannot charge you to bring the phone to you they cannot charge you for the phone it's free. Do research in online forums and go through the official website of the service provider you choose. Be careful of these scammers.. especially JC the phone guy, my female neighbor was in tears after JC left her apartment something untoward happened but she wouldn't tell me.. and he has nothing to do with Jaden but Jaden shouldn't be charging 20 bucks either. And, as for being a former employee, I also behind curtain shenanigans..