they are on the pricey end but everything has a lifetime warranty so it's great if anything ever…read morestops working (rarely does) but i had something the other day from years ago stop working and got a replacement for free!! so it's worth it in my opinion! they have a good selection and the employees are friendly

Aaron was great. Showed me good options and was knowledgeable. There was a good selection at much…read morelower prices than Verizon had for phone protectors.

Went to this store to switch service for my bissnes as I entered I was greeted by a employee and…read moresome one will help you in a few minutes after waiting 10 min no help then 4more people came in and got help right away customers services sucks and as I left the store I over heard a employee of TMobile arguing with armored car person that told the employee that was there to service a atm very professional of the TMobile employee yea right I will never do bissnes with TMobile and the company wow never in my life you I see a employee argue with someone doing there job I advised every one that reads this to avoid this place and company.

I have to start this review to indicate that the problem I encountered wasn't only due to this…read morelocation, but also the phone 'customer service'. I switched from Sprint, thinking that their customer service was poor, but I've found tmobile is a few steps below Sprint and I wish that I hadn't made the switch. I will also say that I've never hand so many dead zones with any other cell company that I've been with while traveling in Utah. Today we went to add two lines (son and new daughter in law) one of them a move from another account in Tmobile. It took us over 45 minutes, eight phone calls (2 dropped calls) and as many different people to do, what I assume isn't a new request for this phone company. So, we arrived at this Tmobile location while still trying to get 'customer service' when the customer representative (strange misnomer) informed us that we were standing in one of their stores. Apparently they (both the people on the phone and within the store) failed to see the irony in this. I was angry, frustrated and puzzled by how difficult a task it was for us to add a couple of lines to our account. The manager of this location sat in the corner, avoiding eye contact and keeping his distance. I get that I was an upset customer, but I don't get why there seemed to be so little effort to help us feel valued after running their gauntlet of redundant procedures and misinformation. Bytw, we never got to tackling the phone for our daughter in law...and this after 1 1/2 of shifting phone calls and jumping through all their hurdles. I am not happy with this company.

We were having issues resetting our iPhone to factory settings due to a forgotten screen time…read morepasscode and have researched how to do it on ourselves, but no luck! Found Mint Repair and had the privilege of working with John K. He was courteous and personable, and worked with our iPhone with such patience and knowledge that we were blown away by his fantastic customer service! The turnaround time was shorter than anticipated and the cost was super reasonable - will definitely come back to Mint Repair for future issues/repair needs!

This was by far the kist sketchiest place I've seen in all of the orem/provo area. Me and my gf…read morewent to fix her phone and the place was not what we were expecting. There were clothes for sale, that weren't any way related to the shop, they were handing money to a line of people for some reason. Did get look like they were turning in their electronics or whatnot. The cashier spoke zero english. Not one phone, phone accessory, or anything in relation to phone repair at all inside. I would suggest going somewhere more legit. Place seems underhanded and not reliable just from its public display.

Easiest 5 review! Got a new iPhone and I thought there was…read morean issue but really it was dirty! But CarPlay won't work if there's not a solid connection! They told me they clean phone ports for FREE! Charges and does CarPlay with a Corded charger just fine now! Took only a few minutes to do also!!! Would definitely recommend!!!

My experience was quick and efficient , I got my iPhone 12 screen repaired in 3 hours when they…read morewere short on staff the same day I came in. Would definitely recommend

I went in 2 get 2 charging cables also the person was able 2 get me both replaced with friendly…read moreservice. I like this place great service and friendly staff. Looking forward to come back soon

I had a fantastic experience today. My phone screen protector and camera protectors were cracked…read more Tricked Out replaced them within minutes.

Trust me: ask for Carlos…read more I spoke with two reps and was on the phone for 2+ hours each. They said there was NOTHING they could do to get my wifi on. Ridiculous. I waited 3 days for a callback. Never got the call. I called in, really upset and Carlos answered. He helped me log in and simple turn my wifi switch to "on" lol. Why the other reps could not figure this out and left me wifi-less with no solution? No idea. Horrible experience until Carlos.

Possible the worst customer service eve, my cousin had our internet moved under him the customer…read moreservice guy lied and said it is normal for the Internet to be down for a few hours after you change who is the Internet is under. The internet has been down now for almost 24 hours. I'm done paying for Internet from such a

It was convenient and easy. They are really good at cleaning phones. The service was amazing.read more

I took my laptop in to get the charging port repaired, and they said it would be about two weeks…read morebefore they could look at it. Three weeks later, I called to follow up, and they said they had decided to stop fixing laptops so they could focus on phones. I can understand narrowing the scope of your business, but they should've at least fixed the laptops they still had because simply deciding not to fix something you said you would fix for any reason other than it not being fixable is just terrible business. And at least if they weren't going to do that, they should've called me and told me what was going on so I wouldn't have to keep waiting. To be fair, they did say they had tried to call me one specific day a week and a half in, but I checked my phone's history and I didn't receive a call from them that day. They might have dialed the wrong number, which is understandable, but they should've made more than just one attempt, and I'm pretty sure they had my email as well. Obviously, I realize this exact thing probably won't happen again, but it is definitely possible that they will treat your situation carelessly the same way they did mine.

I visited this store twice on Friday, March 24, 2017, and was not impressed…read more My family is looking to switch plans and I decided to visit Verizon to see what they could do. I stopped by at around 2:00 P.M. and it was busy. I was promptly greeted, explained that I was in the market for a new plan, and was put in the queue but never told how long I could expect to wait. After about 20 minutes, I told the gentleman who greeted me that I needed to get back to work but would return later than night. When I returned, the store had settled down and I was promptly greeted by a salesman and asked questions. I explained my current family plan, our needs going forward, and asked for options. The salesmen quoted me something like $190 for 4 lines, unlimited phone and data. I showed him an offer from T-Mobile but he wouldn't match it or offer anything to compensate. The phones were even more expensive. He tried to tell me that by charging more Verizon could put that money back into improving its network (as if). He wouldn't even waive the activation fees, which T-Mobile would also do. Verizon just didn't offer any compelling reason to sign up, which is fine. The real reason for my low review is because in the middle of our conversation, another Verizon employee interrupted us and asked the salesman helping me various questions on behalf of his customer. My salesman was pulled away for a few minutes to help this other customer. I found this to be a bit rude and inconsiderate of my time.

Terrible service could not help us with the main issue. Talked behind our backs while at the…read morestore. The main assistant left us while we were on the phone with Verizon and we had to get a different assistant to help us. The assistant acted like he might have been on drugs. Will not go back to this store again. If I could give them a zero I would.