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    Boost Mobile

    5.0 (1 review)
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    7 years ago

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    GoWireless Verizon Authorized Retailer

    GoWireless Verizon Authorized Retailer

    1.0
    (2 reviews)
    0.1 mi
    $$

    I personally have enjoyed a long time with Verizon but this location is terrible. Beware of the…read moresales reps. They told us we were getting "free accessories" because we were with them so long. Long story short he lied and we paid full retail price for the accessories. We have tried contacting them to give them the opportunity to make things right before leaving a bad review but still nothing.

    This company is the worst. First off, they gave me a broken iPhone. Wouldn't replace it; I had to…read morego to the Apple Store. Second, promised an extra gig of data, at no cost -- didn't get it, but I DID get an extra charge of $15 for that data. My bill is supposed to be about $70 a month, after my company discount of 20%. They said my first month would be higher than normal -- expecting it, about $120. Second month supposed to be the normal $70. How much??? $190!!! Are kidding me?? For what? Data overages. I work 5 days a week and have wifi at work. My house has wifi. My friends homes have wifi. They said 7 gigs over. 7!!! That's $15 per GB. I had T-mobile before; I wasn't working as much and was on my phone 2x as much, easily. Barely would I hit 4 gb's. If I did go over, they throttled the Internet so it was slower. Never any overage charges. I personally never had a problem with them, ever. I swear Verizon has some special hidden application that is just LEACHING your data. I just wanted the new iPhone for cheap. Big mistake! Do yourself a favor and go somewhere else. Unless you like paying up the Gluteus Maximus for horrible service. I can't even put my phone on speaker and use the Internet to look stuff up. I was able to do that in 2005. Go get AT&T or T-mobile. Do yourself a favor. I'm promising you, unless you like spending a half hour on the phone with them every week, trying figure out why they're robbing you and providing atrociously horrible service. If you're planning on being stuck in a slot canyon, about to cut your arm off cause it's wedged in between a rock and hard place, go with T-mobile. Their cell signal is not that bad and way less hidden fees. My bill was always the same. Or AT&T. Just RUN from Verizon. I'm telling you. I've never written a review. I'm going out of my way for a reason!

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    GoWireless Verizon Authorized Retailer
    GoWireless Verizon Authorized Retailer
    GoWireless Verizon Authorized Retailer

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    T-Mobile

    T-Mobile

    2.5
    (8 reviews)
    0.3 mi
    $$
    Virtual estimates
    Shipping

    Went to this store to switch service for my bissnes as I entered I was greeted by a employee and…read moresome one will help you in a few minutes after waiting 10 min no help then 4more people came in and got help right away customers services sucks and as I left the store I over heard a employee of TMobile arguing with armored car person that told the employee that was there to service a atm very professional of the TMobile employee yea right I will never do bissnes with TMobile and the company wow never in my life you I see a employee argue with someone doing there job I advised every one that reads this to avoid this place and company.

    I have to start this review to indicate that the problem I encountered wasn't only due to this…read morelocation, but also the phone 'customer service'. I switched from Sprint, thinking that their customer service was poor, but I've found tmobile is a few steps below Sprint and I wish that I hadn't made the switch. I will also say that I've never hand so many dead zones with any other cell company that I've been with while traveling in Utah. Today we went to add two lines (son and new daughter in law) one of them a move from another account in Tmobile. It took us over 45 minutes, eight phone calls (2 dropped calls) and as many different people to do, what I assume isn't a new request for this phone company. So, we arrived at this Tmobile location while still trying to get 'customer service' when the customer representative (strange misnomer) informed us that we were standing in one of their stores. Apparently they (both the people on the phone and within the store) failed to see the irony in this. I was angry, frustrated and puzzled by how difficult a task it was for us to add a couple of lines to our account. The manager of this location sat in the corner, avoiding eye contact and keeping his distance. I get that I was an upset customer, but I don't get why there seemed to be so little effort to help us feel valued after running their gauntlet of redundant procedures and misinformation. Bytw, we never got to tackling the phone for our daughter in law...and this after 1 1/2 of shifting phone calls and jumping through all their hurdles. I am not happy with this company.

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    T-Mobile
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    Boost Mobile - mobilephones - Updated June 2026

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