I only have a couple of experiences here, but they were both awesome! First, I came to get rose petals to help a friend propose, and they did an excellent job being quick, friendly, and had an awesome presentation for them. Second, I went to get a pink rose for a lady friend. They were concerned because they only had one pink rose in the back, but when they came out with the rose it was like the PERFECT looking rose. I have nothing to compare this place to, but I have a hard time imagining a much better experience with a flower shop. read more

This place is just amazing! I was planning on making my own bouquet with my mom but she got into an accident a few days before my Bridal pictures. I went to Flower Patch and they were so nice and helpful. They gave me the perfect bouquet and it wasn't expensive like other places. I was so impressed with them that I asked them to do my actual wedding bouquet. My whole family loved it and my sister said that when she gets married, she's going here. I definitely recommend them 100%!!!! Thanks again Flower Patch!! read more

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went in to order flowers for the next day, the girl said they probably wouldn't be able to do it and then just ignored me. Have been a frequent customer there but she didn't seem to care whether I shopped there or not, so I won't. read more

LAUREN provides the customer service that overcomes the 'automatic process' (that sucks) If not for Lauren I would not be a customer. THANK YOU LAUREN for providing superior customer service, creative arrangements, and tons of personalized heart and soul. YOU are amazing ! Patricia, Seattle read more

I wanted to buy some flowers for my daughter who lives in a rural city. I called the # online for Patricia's Petals and asked if they were a local business. She assured it was. As I didn't want to give out my grandkids cell#, I decided to order for the next day. Six hours after they take my order and charge my credit card, I get a text from FLOWERPATCH SHOPS informing me they canceled my order. Where were they located? New Jersey. Not even the same name. Why the lies? Don't order from them. read more

Poor customer service, and flowers that were ordered for a funeral were absolutely unacceptable. What they advertise and sell, and what showed up were completely different. Please look at the picture of what they advertised, and I purchased online, and what actually showed up. The picture on the right is what they advertise, and the left is what showed up. Acceptable for a funeral? I don't think so. read more

Flower Patch - Photo on the right is what they advertise in their Website, photo on the left is what arrived. - Florists Near Me - Provo, Utah

So friendly and helpful. Very easy to work with. I was placing an order from out of town, and did not have all of the information that was required for delivery; they were very patient with me and kind, offering suggestions and guidance. When there was a need to contact them for a follow up question, the response was quick and efficient. read more

I'm impressed with Flower Patch! They did a same day order for me. They sent me a picture of the arrangement before it was delivered. This is a great service. The flowers were delivered promptly and are beautiful! I will definitely use Flower Patch again. Very easy. read more

The flowers were amazing, but unfortunately that is where the positive ends. We requested photos, which were never received. We called more than once for follow up. The flowers were delivered to the wrong location. When we called to speak with the manager, she was very defensive and assumed no responsibility for the situation. read more

They were great! I called in an order for a rose bouquet as I was driving from SLC and it was ready for me when I got there. Very happy with what I got and it was at a reasonable price read more

They put you on hold for ever. Hung up after 30 min. How can you order flowers when no one wants to take your order? read more

I've used Flower Patch in general quite a bit, and this time I ordered 24 red roses for my wife for our wedding anniversary. Provo Flower Patch really came thru! The flowers are beautiful, they were delivered exactly as I asked (on a Saturday) and promptly on time, and the quality is superb. They're beautiful - so beautiful that my wife took them to church the next day for the table in Relief Society (I think she was showing off a bit, but that made me happy). Thanks, Provo Flower Patch. And yes, I too love that they email you a photo of your order before they deliver it. Nice touch. read more

Flower Patch - Florists Near Me - Provo, Utah

the website process was really easy and received a photo of my bouquet as soon as it was done. the prices are the best that i've seen yet! will be willing to give them my business again. read more

Ordered the flowers for Uncle Paul's funeral a week and a half before. Gave specific orders for the flowers to be delivered to the funeral home for the viewing and then the funeral. Well, they delivered a day late and missed the funeral. Very upsetting as this family is extremely close to us. read more

I love this shop! Reasonably priced and inexpensive delivery fee. First off I placed order online and accidentally choose the wrong occasion balloon. I called and no problem it was corrected. Super friendly on the phone and helpful. Second, my daughter only works 8-2 and I requested an early delivery. It was delivered at 9;15 am. I am so please with the quality and service of this florist, I would recommend to all! THANK YOU FLOWER PATCH! YOU ARE THE BEST! read more

Great looking flowers, but they are also busy. planning ahead is best if you have the opportunity. They have never had my wives favorite flower, yellow fringed tulips. read more

My fiancé bought me a beautiful flower arrangement from The Flower Patch in Provo for Valentines Day and spent a lot of money. It consisted of Roses, Stargazer Lillys, and other various flowers and greenery. He ordered red roses but instead got pink. Not too much of a hang up but still frustrating for him when he didn't receive what he paid for. On Valentines Day when he gave it to me, it was beautiful but none of the rose buds or Lillys had bloomed. That's fine because usually they do bloom within a few days. The flowers never, ever bloomed and within a day, the tips of the Lillys were brown. Within three days everything was wilted but the greenery. There was plenty of water and we took care of them but they were already doomed before we received them. We threw them out before the week was over. I had always heard good things about the Flower Patch and so before Valentines Day, I scheduled a wedding consultation for a week after Valentines Day. When I went in for the consultation, the customer service was awesome and I really enjoyed talking to the girl. And that's the only reason why I am giving them two stars instead of one. When I started looking at all of the flowers though, the ones behind the glass were all starting to brown and looked wilted. Needless to say, I did not go with the Flower Patch because their flower care is horrendous. I would highly not recommend them because you're going to end up with dead flowers right off the bat. I ended up having Wright Flower Company in Springville do my wedding and their flowers and arrangements were absolutely stunning. My bouquet lasted three weeks in water afterwards and was cheaper than Flower Patch. read more

I do not recommend using this florist for your wedding. I used them for mine and it was one thing after another that went Wrong with my florist needs. First, I was really disappointed when I saw my first bouquet for my bridal session. It was nothing like I had explicitly explained I wanted it to look like. Of course, I don't expect anyone to be mind readers, but they really dropped the ball on several details I explained I did or did not want in my bouquet and had put in writing.. like I said I wanted only shades of pink flowers no darker than a lipstick hot pink, they put a shade of carnation that looks next to Red! I did not want Red in my bouquet. Although I was disappointed that it was nothing I had imagined, I said oh well and went on with my bridal photos. Then my wedding day came and my mother picked up my bouquet as I was getting ready. Apparently the vase they put the bouquet in was hot pink and some of the flower water was on the outside and the pink from the vase came off with the water??? And it stained my mother's dress (which she had to wear for pictures), her hands, and the ribbon hanging from my bouquet a magenta color and she couldn't get it off of any of these. The florist just said sorry and that never has happened before and they'd send someone to fix the ribbon. I had to call back a week later and they finally comped the delivery fee to the temple for our trouble with the vase, which got refunded to my mother in law because she offered to pay for the florist arrangements. I asked if it could be refunded any other way since it was my mom's dress and not my mother in law's that got stained and they said no and I'd just have to ask for my mother in law to send me the money back. Like I was about to do that after she paid for our $500 flowers!! So the ribbon had gotten stained and they sent a girl from the florist shop after our temple sealing ceremony and the sweet girl was very nice but I don't think she knew what she was doing.. she delayed our temple exit quite a while and people kept coming in as they were waiting for us to exit because they thought something else must be wrong since it was taking so long to replace a simple ribbon.. My wedding day bouquet was honestly hideous. I was appalled when I saw it and it made my stress so much worse on an already stressful days. While the bridals bouquet did not look like I had wanted it to, at least it wasn't hideous but, oh wow, was my wedding day bouquet. It was completely lopsided with flowers on only one side of the bouquet and half of the branches of a couple of accents to the flowers were broken and completely slanted! You know how bouquets have a circular shape? The bridals bouquet followed that shape but the lopsided branches made my wedding day bouquet look ridiculous. So it looked like someone had sat on it and broken it or something! And let me repeat, this was all on my already stressful wedding day. I nearly cried driving to the temple because I absolutely LOVE flowers and it was really important to me that they were perfect. Well they weren't and the day has come and gone and I've learned my lesson to look into a florist before trusting them to do something right. Why didn't I say anything at the time, you ask? If you have ever been a bride or been the mother of a bride you know there is no time for anything to go wrong or to fit anything in besides what's already on your schedule that day: get ready, pick up flowers, drive to venue, get married, take pictures, go to reception, etc. There's no time to fight with your florist to remake you a brand new bouquet because yours sucks. And I even had a small wedding with no bridesmaids/groomsmen or anything. All I wanted was beautiful flowers on my wedding day. I gave 2 stars because I did get flower girl bouquets, boutonnières, and corsages and those were fine and didn't have issues. I'm sure they're fine to pick up a bouquet on Valentine's Day but don't do your wedding here. read more

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I usually buy flowers. The first thing I saw in this shop was very few flowers and they are over priced. I ordered an 80$ flower, the lady there just cut the bountiful tall flowers into small pieces without any decoration and put them together. I saw it is not good so added another 20$ to make it better, still terrible, and another 20$ again nothing. No matter how much you pay it wont become good. I saw in other stores, how with a few flowers they make a wonderful patch. But here they can only do those you see in their catalog online if it is not there they can't do it, so don't waste your time and money. read more

I had the absolute WORST customer service here by the manager who's name is Nikki she was rude and had absolute no customer service etiquette the flowers are not good quality and I strongly advise people to go elsewhere read more

We ordered flowers for Mother's Day. After several promptings, we finally received photos of the arrangement. We were very dissapointed in what was delivered. The arrangement was not proportional, the colors were all wrong (two light pink roses and white carnations in an orange vase), and worst of all, the manager seemed unsympathic to our concerns. She cut me off as I voiced my concern, she said, "Thank you for your feedback!" then hung up on me. The experience was disappointing and unprofessional. We will never waste our money on this company again! read more

We sent our daughter flowers for her birthday. We live in a different state so I always wonder the flowers really look like. I received a picture from The Flower Patch and from my daughter. They were beautiful and she loved them. Thank you so much. read more

I've ordered several times from The Flower Patch. I've never been disappointed! I wanted something cheery and bright this time --- and they delivered! The arrangement was very colorful and perfect for my friend who needed the cheering up! Their prices are competitive. No matter where I go, I think each shop is a little expensive --- quality of work speaks volumes. read more

Flower Patch made it so easy for my order. I live in WA and made the call to their Provo shop for an arrangement to be delivered the following day in Provo. All I had to do was tell them the occasion and the colors I wanted and they did the rest.Then to make better-Best they emailed me a picture of the finished product before it went out. It was perfect. Flower Patch is DEFINITELY my Provo Florist anytime and from anywhere. read more

I'm more than a little disappointed with my service from the Flower Patch. I purchased flowers for my wife this Valentine's Day, but the delivery came an hour earlier than the 4 hour window I signed up for. I wasn't home, and they left the flowers with my neighbor. Luckily my neighbors are good people, but that is not a guarantee. In other places I have lived, neighbors would definitely accept the flowers just to dump them in the trash. I still haven't seen my flowers yet because my neighbors are no longer home now that I've found the note, and I'm not happy about it. After spending $150 on flowers I expect some professionalism. I didn't receive it. I might still use Flower Patch again, depending on how the flowers look, but I definitely won't be using the delivery service. read more