I have purchased glasses from Bill Lund at Lund Optical four times…read more I do not like wearing common glasses. On each occasion, I told Bill what I wanted, and he found them. On my most recent purchase, I wanted "Morty Seinfeld" glasses, and yet again, he did some digging and found them. Bill is a straight shooter. He is independent, and it shows as he provides service as only a business owner can. I highly recommend Bill and his business.

Mr. Bill Lund is kind and efficient. Has a great assortment of fun and designer frames at excellent…read moreprices. His prescriptions and lens replacements are spot on and fast.

5 STARS!!! We were from out of town and had an emergency…read moreeyeglass repair needed for a teenager. Insight was FANTASTIC! The repairs were made as we waited and we were so grateful. Definitely will tell all of our local friends and family of their great service. Also, loved the selection of eyeglasses and sunglasses as we browsed as we waited!

Not the most professional experience. I went in on February 6th, was told my glasses would take…read moreabout 2 weeks to arrive and my husbands 1 week. My husbands glasses where ready and waiting in the office without us receiving a call. We had to call to see if they were ready only to be told they had been ready for a week. Gee did anyone think to call us maybe? Then I called in a week and half later wondering if my glasses where ready and the receptionist told me they where ready but the lab hasn't mailed them out yet. I called today and was told they would be on back order for another week and 5 days (which is basically two weeks just softening the blow). Again, no one thought to call us and inform us of the status. Real unprofessional and inconsiderate. When I asked why no one had I formed us the receptionist responded with "well my coworker is right here next to me do you want me to ask her?" Instead of a simple "I apologize for the miscommunication. I assure you once they are in we will give you a call" I don't think businesses realize how much competition there is and quite frankly, I don't think they care. Otherwise the service wouldn't have been so unprofessional. No la mejor experiencia. Fuimos el 6 de Febrero y me dijeron que mis lentes tomaría 2 semanas para llegar y los de mi esposo 1 semana. Los lente de mi esposo estaba listos en la oficina sin que nos avisaran. Tuvimos que llamar para ver si los lentes ya estaban listos y nos dijeron que los lentes Aviña estado listos en la oficina una semana. No pensaron en llámanos tales? Llame una semana y medio después para ver si mis lentes estaban listos y me dijeron que ya estaban listos pero que el laboratorio no los avía envido aun. Llame hoy para ver si ya los habían recibido y hora cambio de parecer que aun no los tenían listo porque estaban en pedido atrasado. Otra ves, nadien pensó en llamarnos para dejarnos saber. Muy in-profesional y desconsiderado. Me dijieron que tomaría una semana y media mas. Cuando les pregunté que porque no nos habían llamado me contestó la recepcionista con "pues mi compañera de trabajo está aquí, quieres que le pregunte?" En ves de un simple "disculpa por la demora y falta de comunicación. Te aseguro que cuando llueven yo te llamo". No creo que este negocio se da cuenta de cuanta competencia hay y no creo que les importa. Lleva de dinero a otro lugar! Long story short, take your business elsewhere. Update 3/02/2021 I STILL don't have my glasses.!

So sad, heard about this online and was excited to visit. There were so many vacant spots. Also,…read morespots that weren't open.

The mall security guy is creepy and rude. Twice now he's approached our group of adults after our…read moremovie got over and stared at us creepily trying to intimidate us to leave. Then told us that the mall is closed, as people are still coming in for movies. He should stay away from the movie theater area when that part is obviously still open. And he needs a different approach.

I've seen a million Zumiezes, and I've rocked them all…read more Well, almost. I've been to Utah Zumiezes at Fashion Place in Murray, Valley Fair in WVC, University in Orem, The Gateway in downtown SLC, Newgate in Ogden, Layton Hills, Cache Valley in Logan, the Park City Outlets store, the Outlets at Traverse Mountain store, The District in South Jordan, and South Town in Sandy. Now I can add the Provo Town Centre to my list. This tells me two things. One, Orange Julius is probably quaking in its boots as King of the Malls. Two, people REALLY like what Zumiez has to offer. I definitely get the snowboard element being we're so close to the mountain resorts. Zumiez has a great collection of boots, shop bindings, kits, tools, and snowboards. I think it really is geared toward the teenage badass: Get your snowboarding gear, and stay for the other awesome shirts, shoes, hoodies, flannels, jackets, sunglasses, jeans, and pants. The boldest part of their fashions (in my opinion) is the significant amount of Vans shoes and apparel. Yes, Zumiez is packed with skateboards and longboards (and the boarding crowd loves Vans), but a lot of the malls with Zumiez stores ALSO have a Vans store. I don't see a lot of redundancy, so I guess the thinking is you can never have enough Vans. As a wearer of their shoes, I tend to agree. So are their differences between stores? They are almost identical in some ways, like having a back area with tons of colorful skateboards and couches for lounging. This Zumeiz seems to be smaller and with a little less merch than in my personal fave (The Gateway). Still, I never met a Zumiez I didn't like. And I'm sure their are some rebellious teens who feel the same way.

Not my fave. It's located at Provo Towne Center mall, which just isn't the best location. I also…read moredon't really like the vibe of the store inside because it's really dark and not well maintained. However, I will say that if you like stake stuff, then you will probably have a different opinion, as many people who are into that like it.

I had an appt at my usual eye doctor but had to reschedule they couldn't reschedule me for another…read moremonth so I was looking for a bunch of other optometrists in the area to see if anyone could get me in quicker, I came across lens crafters and they could get me in the next day, when I first got there we were greeted and the woman at the desk and the sales women who were there were also super friendly and helpful, they were able to get me back super quick and start my exam, after she did the usual eye measurements and the puff in the eye we sat to wait for the doctor and I don't think we were even waiting for more than 5 minutes, I was honestly expecting it to be a while cause everywhere else I've been including my usual Dr I literally wait for at least 30 min minimum so it was a pleasant surprise, the doctor was very informative, professional, and super nice, I had my exam for contacts and was able to try on a sample pair of the kind that i normally wear, they had them on hand and was able to leave with them in my eyes, that was also a surprise to me cause I've never been given a pair while I was there but I was so grateful for that cause I ran out weeks ago so I've been wearing glasses and was bummed that I was going to have to wear them for a few more weeks till I was able to order a new box but now I have a few weeks of a set till my other ones come. I honestly go to my other doctor cause they're in network with my insurance and cover 100% of my exam but with the experience I had today at lens crafters I will gladly pay out of pocket and get reimbursed by my insurance to have the quick and friendly service I had today :)

DO NOT purchase from them. I purchased not one but TWO pairs of Meta AI glasses from LensCrafters,…read moreone in AZ, one in Utah. BOTH have terrible customer service! Don't buy here. They will make the sale and then not service you again. For a simple screw or two coming out, I've taken them into the store twic. Both times they've attempted to look at the fram and the 3 missing screws, only to say I should contact Ray Bay directly. I ask why I should go through Lens Crafters at all if they are lot going to service my account. They said I was welcome to do that!

My wife and I always find quality shoes and more when we drop by for one thing or another. It is…read morealways clean and orderly, and well stocked with a wide variety of clothing and other items. We take our time and enjoy the bargains and "finds!"

I went, I found, I purchased!…read more I always stop by a Rack because I am Michael Williams and I am a shoeholic... I like Born, Ecco, Puma, Adidas, Hoka hiking shoes, Tiger, etc... I found some possibilities but opted not to get shoes... this trip. I did find. Very cool and originally priced at a bunch that I got for significantly less and it was such a sunny day, I wanted to get sun glasses for my trip home. I found Ferragamo for 76% off or some crazy markdown. I could not afford full price Ferragamo. Amd got a fancy hard shell Ferragamo sunglass case. The store was laid out differently than the Sandy location so was a weird experience passing the front entrance and not seeing the checkout on the left wall as you enter the store... for those with a compass, near the northeast area of the store. The young lady helping me was cool and helpful.

Based on our initial experience, I'm not at all surprised by the low star reviews. If you do go,…read moreask for Lauren (prestige beauty advisor)! Having said that, my friend and I walked in and were not greeted at all or approached by the two employees standing near the door, talking to each other (instead of to customers). ‍ My friend and I had been wandering around for a bit when darling Lauren came up to ask if we needed help. Next thing we knew, she helped us find what we needed and had my friend sitting there at the "beauty bar" area and was helping her match foundation. I'd seen a sign about tips nearby but, when I tried to give her a cash tip when she was done, she said she couldn't accept it. Way to go, Lauren. Give that girl a raise!

the store is nice; however, the service is less than acceptable. Help is limited, although there…read moreare numerous clerks on the floor. Customer service is sub par and in the event you need assistance from a manager, don't expect much help. one person states one policy, another says it means something different, yet customer service via phone has another explanation. I will not be back. In tatings, I would rate the Orem store as one of the lowest rated in customer service, friendliness and knowledge.