I love Verizon but this was not my favorite experience. I needed an ear bud adapter for my iPhone,…read moreand the cheap ones I bought off Amazon didn't work. So I stopped at this new location in Durbin Park. When I got there at 5:40 pm I was greeted and asked to take a seat until someone could help me. There were two salesmen, both helping customers. As I sat there, I noticed the place was clean, no music, a coffee station tucked away, my chair was mediocre for waiting comfort and an additional customer had walked in then out after waiting about two minutes. I waited until 6:15 pm to be helped and found out they didn't carry the adapter piece I was trying to purchase. The salesman was apologetic but had someone asked me "what brings you in today" from the very beginning, then I wouldn't have waited for 35 minutes.

Jacqueline was so helpful when we came into purchase a new mobile phone. She helped us get all the…read moreold apps up and running as wall as demonstrated all the important buttons to operate.the device. She also pointed to the various rewards and plans that would be more affordable for our budget. There were also areas of cloud usage that helped us to use them more wisely. One of the best experiences in purchasing a new phone.

My tablet was repaired in a day. The business was professional and delivered all of their promises…read moreto me. I am very happy I used them and would recommend. I will give them more business in the future.

Brought my laptop for eval/repair. Was told it would take an hour. 90 min later I return. Was told…read moreI'd was a burnt out capacitor and they might be able to repair but would need a day. No one from the business followed up. I called. An employee with a heavy Indian accent answered. He knew nothing about my computer. Said he would call his boss to get back with me but boss wouldn't be there for a few hours. Finally hear from the man o originally worked with. He said he needed to send it out for repair. When asked, he said it would take a week. Here it is one week later. No calls. No follow ups. Again, I called for an update. Same Indian accented man answers and again knows nothing and boss is not there. I told him that their customer service leaves a lot to be desired. I also insisted on a return call from the boss within 1 hour. (It's 2:15 pm). Five min later, Indian accented man calls to inform me that the computer will arrive on Thurs. I ask how much. Nothing because it can't be fixed. Boss is not there and too busy to call me. I will never use this business again.

Trey from this location, was absolutely amazing, he helped fix what we have been trying to get done…read morefor months! I couldn't be happier with his customer service skills!

During my phone upgrade at Fleming Island, FL, Cr 220 store, Liz made my experience seamless and…read morequite pleasant. She very knowledgeable of all the particulars and ensured I was fully understanding of what I was purchasing and how to ensure the switch between phones was seamless and stress free. Awesome customer service, would give a 10 star rating if I could. Top 3 best customer service experiences this year. ​

The staff at Orange Cell Phone (Fleming Island location) are exceptionally considerate,…read moreknowledgeable and very helpful. My father had an annoying ad on his phone that he could not get rid of or even shut the phone down. The staff fixed it and explained what to do if it happened again. They are AWESOME! I would highly recommend them.

These people give you Low ball price $400 for iPhone 16 Pro…read moreMax 1 Tera clean MEI new condition Apple store gave me $750 these people take advantage of you Careful watch out for your

I have dealt with Lending Bear for I suppose about 10 years. I live close to Palatka, so most of my…read morebusiness has been there. I can't say enough good things about well I have been treated by the Palatka store over this time. But recently I have had something very important that came up that required me to go to the Lending Bear on Blanding Blvd. First, let me say that I was a sales trainer in real estate for many years, and second, I knew no one at this location. Because of my background, I have the habit of sort of studying any salespeople I am dealing with in my personal life. I initially called and spoke with a very upbeat, positive lady named "Venus". She was excellent on the phone, and when I arrived at the store, I wanted to make sure I was able to see her specifically (I like dealing with professional's). She was so incredibly helpful to me that I felt compelled to write this review and brag on her a little. If I ran a company like this, I would try to surround myself with people like this. I am pretty certain that Venus treats everyone with the same warmth and courtesy that I received. "Thank you" Venus for all your help. Very truly, Joe Taylor p

Trick people to come in offering higher prices on the phone vs when they actually come into the…read morestore. On the phone for a Sony A7ii camera by its self they told us $400 for selling and $500 for loan. Brought it in same day with 2 separate lenses, (one of them being a canon lens with an adapter worth $800), 4 batteries, battery charger, and a big camera bag. and they really offered $180 for everything. That camera, bag, batteries, and lenses are worth over $1,500 USED. On top of all that the two workers there were arguing about the price and how to type it in one saying $400 one saying $180. They don't know what they're doing at all. Seems like trying to scam people.

Zero stars. This business is run by a scam artist. I'm…read morecutting my losses, but I'm writing this in hopes of sparing others the financial stress and frustration. Here's my full experience: I brought my damaged iPhone 16 Pro into the shop on Sunday, May 25. I was helped by Omar (presumably the owner) who quoted me two screen replacement options: one cheaper, one more expensive. I chose the more expensive option. Omar told me the repair would take 30 minutes, so I left my phone with him and planned to return in about an hour. When I came back over an hour later, the phone wasn't fixed. He said he needed another part and told me to come back Tuesday or Wednesday, as Monday was Memorial Day. I heard nothing from him Monday or Tuesday. On Wednesday, I went back to the store. Omar wasn't there, his associate Nicholas was. Nicholas couldn't find my phone at first and dug through a chaotic drawer of other customers' devices before calling Omar, who said he'd bring it in 30 minutes. I waited over 40. Omar eventually rushed in and installed the screen in front of me. I paid $275 (plus a $5 tip). Immediately, I noticed something was off...my phone was hot. I restarted it, but it kept overheating. Two days later, the touch screen stopped working. I called Omar, who told me to come back in. Once again, he wasn't there--Nicholas was. He replaced the screen and informed me that the screen previously installed was actually not the higher-tier screen I had paid for. He even showed me a comparison, noting that the Incel screen Omar installed is known for faulty touch performance. Less than a day later, I dropped my phone maybe a foot and a half onto my wood floor (with a bulky case on) and the screen stopped working entirely. A hairline crack appeared across it, and the display went black. I've had cracked screens before, but they still worked...this one just died. I called Omar again. He told me to come back after 2:00 the next day. I showed up around 4:00. Again, no Omar. Just Nicholas. I explained everything, including the drop and how the screen failed. That's when I was informed for the first time that there are actually three screen options, not two. And I've still never received the top-tier screen I paid for. I spoke with Omar on the phone and tried to explain. Either he didn't understand me due to a language barrier, or he thinks he can hide behind a sign in his store that says, "No warranty on damaged screens." That might shield him from accountability in his eyes, but let me be clear: what he's doing is fraudulent. He charged me for the best screen, knowingly installed the worst one, then replaced it with the mid-grade one after it failed, and now refuses to honor anything because my screen is damaged. Convenient. I'll be taking my phone to Apple now, and possibly Omar to small claims court. I don't expect to get my money back, but I do want to warn others. Avoid this place. You deserve better than to be scammed by someone who thinks a sign excuses dishonest business practices.

I took my iPhone to get new screen after my dog chewed on it. We walked away to look for a case at…read moreWalmart and came back in 10 minutes and the gentleman told us we did not need a new screen . I was just the screen protector that was damaged. His honesty caught off guard and he was so nice . We decided to purchase a new case and a screen protector from him. Highly recommend this place for any electronic repairs.

I walked into the 904 Connect today thinking I was screwed-I had just been to Verizon because I…read morecould neither make or receive cellphone calls and they told me they couldn't fix the issue-said my best would be a repair shop. With only 3 days until Christmas I was stressing, hoping I could get this fixed before everything closed down. Well Lady luck was on my side, as it took 5 minutes for Domenic to tell me SIM card tray was banged up and needed to be replaced. Had one in stock and swapped that sucker out in all of 30 seconds, sending me on my way and charging just $10 for new tray-all while knowing I'd have paid more. I wasn't surprised at all though once I found out he's a local-grew up at the beach. I'm so happy and very relieved. Can't beat honest, fast and efficient. And local. Thanks again and Merry Christmas!

Computer resuscitation...904 Connect brought my granddaughter's machine back to life. Quickly,…read morereasonably, reliably. One's word is one's bond, and I have no qualms about lending my word to Dom and his business. Rock solid and on point!