I never write review's but Mike was so helpful. Just went for a new case and Mike spent significant…read moretime showing me abilities and features my existing phone had. Very, very helpful.

Rochelle was a Rock Star and went so far out of her way to help me. It was like, She ran around…read morethe block 3 times, just to go across the street. She even pulled rabbits out of a hat, she was truly AMAZING!!!! Thank You SO much!!!!

After the Corporate store in Fleming Island practically waved us out the door with little more than…read morethe insurance flyer, to handle it ourselves. We came to this alternate location for additional options. Ness the store manager greatly helped us out of a bind when insurance wanted over a grand for a hold, while waiting on the new device to ship. She got us put the door with a new device in hand, and less out of our pockets. Plus new internet with lots of perks for the coming new year.

Slow. The staff can be nice. I feel bad for them. Usually, it's one person in the store and there…read moreare several people waiting to be served.

I have a Motorola Edge 2022 256Gb Cellphone that I purchased with a bent screen. I came in with…read morethe cellphone and a new replacement screen and spoke with Mike. He told me he would give me a call the next day with an estimate of the repair. He quoted me a fair price of $75 to replace the bent screen with the new screen. The next day he called me and said the phone was ready. I picked it up and it works great, just like new. Many Thanks! Highly Recommended!! Mark C.

This man means well but has a lot to learn about professional accountability and customer…read moreinteraction. I took a phone in yesterday with a cracked screen in order for him to replace it. After he replaced it, I noticed that the battery would no longer hold a charge, and would continuously reboot every 2 minutes while plugged in. None of this occurred prior to handing the phone over to him, the battery operated completely like normal prior his "fix". He denied responsibility and argued with me for a whole hour while he was trying to figure out what was wrong with the battery. He even claimed that my phone was crappy and its battery was already bad by the time I gave it to him which is not the case at all. It held a charge and it certainly didn't try to keep rebooting while plugged in. Basically, he simply didn't believe me, and never considered or accepted the possibility that he may have damaged the charging port or battery connection, or motherboard component when replacing the screen because he said they were separate systems. He also said that because he "couldn't test the battery" before replacing the screen, he "did not know how well it worked" before the screen replacement, which was his way of insinuating that the battery was already bad and I'm using this as a ruse for a free fix for a pre-existing issue. Thing is, he actually could have tested the battery if he wanted to before opening the screen, it was still holding a charge and working even with a busted screen. But he didn't and he was using this as an excuse to avoid accountability. I saw that he wasn't going to be able to figure it out any time soon and I had to catch a flight so I demanded a refund. He refused, and kept on arguing that the screen replacement had nothing to do with the charging port or battery and his only argument for not having anything to do with it is that he's replaced many screens and "you're the first customer who's had this issue". Well guess what? I googled "iphone se won't charge properly after replacing screen" and literally the first result was an iFixit thread with over a dozen answers from people experiencing the same issue, with one user saying it's happened 8/8 times they've done screen replacements on the SE. The most common explanation from reading the threads is that he dislodged a connection called FL2400 in the logic board, which is common when applying too much pressure from the wrong side of the battery connection with a spudge tool. He could have figured this out in 2 minutes by doing a simple google search but instead chose to argue that he had nothing to do with it; I only found this explanation later at the airport. It was only after I threatened to write this review that he agreed to issue me a refund. But not before removing the fixed screen, and re-attaching the old broken screen. If he didn't issue the refund, this review would be 1 star, but this is the outcome I'm left with: I gave him a phone once and he made it worse. I gave it back to him a second time to rectify that mistake and he returned it in even worse condition. I used to have a cracked screen iPhone that held a charge and was still usable. Now I have a cracked screen iPhone that doesn't hold a charge and is effectively useless. And while I did get my $80 back, I lost 1.5 hours of my time and countless words of arguing to a man who was careless in his trade and in utter refusal to consider that mistakes like these are possible for him, let alone take responsibility for them. I suggest anyone reading this to take their phone to a more professional operation, both in terms of technical skill and people skills. (FYI, the first 5 star review below is fake. It's by the business owner himself. His name is Mike, I know because it's on his business card. As far as I know this is the first real review)

This is the only place I'll go to fix my cell phone. Fast, courteous, and inexpensive!read more

We brought in an Ipad air to have the screen replaced. We spoke to Dominic who provided a fair…read moreprice and delivered by the promise time with a friendly attitude. Thank you!

Zero stars. This business is run by a scam artist. I'm…read morecutting my losses, but I'm writing this in hopes of sparing others the financial stress and frustration. Here's my full experience: I brought my damaged iPhone 16 Pro into the shop on Sunday, May 25. I was helped by Omar (presumably the owner) who quoted me two screen replacement options: one cheaper, one more expensive. I chose the more expensive option. Omar told me the repair would take 30 minutes, so I left my phone with him and planned to return in about an hour. When I came back over an hour later, the phone wasn't fixed. He said he needed another part and told me to come back Tuesday or Wednesday, as Monday was Memorial Day. I heard nothing from him Monday or Tuesday. On Wednesday, I went back to the store. Omar wasn't there, his associate Nicholas was. Nicholas couldn't find my phone at first and dug through a chaotic drawer of other customers' devices before calling Omar, who said he'd bring it in 30 minutes. I waited over 40. Omar eventually rushed in and installed the screen in front of me. I paid $275 (plus a $5 tip). Immediately, I noticed something was off...my phone was hot. I restarted it, but it kept overheating. Two days later, the touch screen stopped working. I called Omar, who told me to come back in. Once again, he wasn't there--Nicholas was. He replaced the screen and informed me that the screen previously installed was actually not the higher-tier screen I had paid for. He even showed me a comparison, noting that the Incel screen Omar installed is known for faulty touch performance. Less than a day later, I dropped my phone maybe a foot and a half onto my wood floor (with a bulky case on) and the screen stopped working entirely. A hairline crack appeared across it, and the display went black. I've had cracked screens before, but they still worked...this one just died. I called Omar again. He told me to come back after 2:00 the next day. I showed up around 4:00. Again, no Omar. Just Nicholas. I explained everything, including the drop and how the screen failed. That's when I was informed for the first time that there are actually three screen options, not two. And I've still never received the top-tier screen I paid for. I spoke with Omar on the phone and tried to explain. Either he didn't understand me due to a language barrier, or he thinks he can hide behind a sign in his store that says, "No warranty on damaged screens." That might shield him from accountability in his eyes, but let me be clear: what he's doing is fraudulent. He charged me for the best screen, knowingly installed the worst one, then replaced it with the mid-grade one after it failed, and now refuses to honor anything because my screen is damaged. Convenient. I'll be taking my phone to Apple now, and possibly Omar to small claims court. I don't expect to get my money back, but I do want to warn others. Avoid this place. You deserve better than to be scammed by someone who thinks a sign excuses dishonest business practices.

I took my iPhone to get new screen after my dog chewed on it. We walked away to look for a case at…read moreWalmart and came back in 10 minutes and the gentleman told us we did not need a new screen . I was just the screen protector that was damaged. His honesty caught off guard and he was so nice . We decided to purchase a new case and a screen protector from him. Highly recommend this place for any electronic repairs.