I came back to this place because the owners response seemed honest; although I did not say who I…read morewas and paid normal retail price for replacement screen. Customer service was exceptional and the replacement screen functions properly. Highly Recommended.

Literally right down the street from me, super convenient because it's a drive-thru, not only…read morethat..... everybody is so cool! It's a family-owned company. 10/10

Amazing customer service! Quick and super convenient. Very friendly and easy to work with.read more

if they say less than 1 hour over the phone, don't make the drive…read more They will change it when you walk in the door. don't waste your time there are other ones in the area with better service.

Dropped my cell phone so of course had to get it fixed. Scheduled an appointment online here and…read moreright after I pressed submit I got a call telling me I could come on in, that was a great sign form the jump. The service is nothing short of outstanding. From the moment I walked through the door, I was greeted with a warm, genuine welcome that instantly made me feel at ease. The staff is friendly, professional, and attentive, ensuring that every aspect of my visit was pleasant and hassle-free. What stands out the most is how knowledgeable the team is. Whether it's answering my dumb questions about the services offered or making thoughtful recommendations, they went above and beyond to ensure I felt well-informed and confident in my choices. It's clear that the team values customer satisfaction, and that dedication shines through in every interaction. The service here was top-notch, which left me with a great impression. Buying out of town with a broken phone and in a city like Jacksonville, where there were so many options to choose from, I am glad that I picked this spot. The exceptional service at this location makes it stand out as a go-to spot for anyone seeking quality care and attention if you happen to live in Jacksonville or just visiting and break your phone.

Before I had my iPhone screen replaced tech told me it would work as it did before. It does not…read more Facial recognition does not work and the battery runs down in 90 minutes. I was better off with a cracked screen. I went back and they made excuses but would not fix it. I would not use this buisness again.

Run as far and as fast as you can unless you want your device held hostage until you are completely…read moreok having your device held hostage while the tech accesses and enters their own SELF-REVIEW ON YOUR PHONE, while you stand there DEMANDING THEY STOP WHATEVER THEY ARE FURIOUSLY DOING SOMETHING WITH YOUR PHONE LONG AFTER WORK HAS BEEN COMPLETED. This young man, SABBIR, refused to stop speed-typing, scrolling, even with increasing more forceful demands to STOP. I did get a "one moment" index-finger gesture while Shabbir continued! He had my phone for a least a full minuted while I and demanding, leaning over counter to see what he was typing and the scrolling. Finally, he stood up, stepped up to counter, both hands gripped holding MY phone, rotates so screen is facing me, his right index finger now pointing to my phone's screen and there he had pulled up a Google review screen, MY name entered as though it was my Google account and he had given himself a 5-star review. SCREEN REPLACEMENT FOR IPHONE 15PRO not even TEMU quality!! Sabbir's older brother, Movarek Shebab, admitted days later he had had words with his younger brother over this criminal act of refusing return of phone with repeated demands. Refused to honor warranty. Demanded someone NOT Sabbir to either properly calibrate their crap screen or replace it. No show when I returned to store on Wednesday and even after Walmart manager met with Sabbir & had to demand name & number of actual manager after he repeatedly lied. Then after I had to finally have that nonworking POC screen replaced at the Apple Store after checked out by Best Buy Geek Squad and diagnostics confirmed phone itself registered no issues, our last day in Jax I returned to the store, demanded Sabbir get his manager in the store or on the phone--I was not leaving until! Spoke to Shebab on his brother's phone set to speaker and my phone right there next it as I said, I'm recording and pressed the record button, Sabbir standing right there. To stop further legal action, just refund my money. APPLE keeps all screens they remove, even if new crap not damaged! THEY were provided with all evidence but refused to refund. Now let the chips fall where they may as APPLE was notified, in turn they advised filing police report (which was already on my next to do and then FCC. It was JAX sheriff's deputy who also advised filing formal complaint on line with the FTC, which that is now done! You're better off wrapping cracked screen with clear wrap until you get it to a REPUTABLE shop that BACKS up their product and warranty and don't commit blatant crimes by confiscating your phone! They say first time for everything but this was just beyond over the moon. AVOID TALK N' FIX in that Jacksonville, Fl area. There is more than this store so maybe others NOT connected to these two brothers are ok but I wouldn't trust these two with looking after their own mother.

From the owner: We do repair all kinds of phone repair like screen replacement,Battery replacement,Charging Port…read morereplacement,front and rear repair,Soldering service,Diagnostic and all kinds of accessories for the phone.Most repair done 20 minutes or less.

DO NOT COME HERE!!!! This was the worst screen repair I have…read moreever had. The screen quality is terrible. My phone has a purple light to it now and it is so dim. The only problem I had before was the screen being cracked and now I'm dealing with my phone overheating. PLEASE just spend the extra $20 or $30 somewhere else.

Absolutely the worst option for cellphone repair. They will rip you off guaranteed. Fake…read morereplacement screens from temu. Amateur, unprofessional, and completely uneducated repair skills that will make your device worse than when you first bring it to them. They keep no records other than a what the credit card machine keeps. But those records, like your warranty and functionality of your phone, will evaporate after 24hrs. If you still insist on going here, just hand them $300 and walk away. End result will be the same. No refund, and phone broken.

Staff here was extremely professional and helpful for me in a very difficult time. I would go back…read moreto get my iPhone repaired for sure. They even threw in a screen protector at no cost because I couldn't get my company card to work. I was gonna call the bank and get it straightened out, but the guy was like, "don't worry about it we will take care of you. ". It was the dude from Ireland. I just really appreciate it.

The service is pretty good the people are nice but when they fix my stuff they broke my home button…read moreand when I went last time they broke my screen even more and called it "fixed"

Honest shop, the technician Dan here is extremely knowledgeable and very transparent about the…read morerepairs. I forgot my appointment to drop of my laptop and he still offered to see and repair my laptop the same day. That's the kind of customer service you can expect here. Big fan of the JAGS, and he loves supporting us military folks. Dan you're the man!

We came in today to check if an iPhone was unlocked and although the employee wasn't able to tell…read moreus. He still was very helpful with other things and walked us through settings to configure the phone. I will come here first if I event need anything. The employee couldn't have been nicer to us.

This vendor is one of the most trustworthy companies I have ever worked with. You can trust them…read morefor your hardware repairs.

10/10 service absolutely recommend! They are open seven days a week which was extremely helpful…read moregiven a weekend/holiday and quick!