Jessica helped us and she was AWESOME! She was very knowledgeable and friendly and upgraded 3 of…read moreour phones and still somehow got our bill down! Most AT&T experiences I've had take forever and are mind-numbingly boring. Jessica was very pleasant to talk to and she was quick and efficient, I highly recommend having her help you at this store.

Phones with 2 year price to own a phone. I wish the store person could provide info on stand-alone…read moreInternet or just residential plans for :old time" landlines. I was in a new store at Cranberry Mall. Customer service could be better.

The staff at this T-Mobile is exceptionally efficient and knowledgeable. I am always greeted within…read moreseconds of entering the store and they get my request fulfilled very quickly.

I would give negative stars if i could stay as far away from tmobile. They are so petty that after…read moreyou pay off your phone they will close your account and lock your phone so you cannot switch carriers.

This is the closest Verizon location to my house and I'm so grateful it is! They are so helpful…read morehere and always solve whatever issue I have. I've purchased Atleast 2 phones from this location so far and they make it a seamless process. It's also a really convenient location in Moon township!

Worst store ever!!! I was there for hours sold their assurion warranty never once told of Apple…read morecare which is better and left without the woman even being able to take my old phone for a discount. They are not a real version store find one or go to an Apple store to purchase a phone

I just came from this location and the service was outstanding! The employee was waiting on 3 of us…read moreat the same time and was on top of it! He was really knowledgeable and showed me how to use my phone as a hotspot. (This is what I went in for.) Then he took a look at my plan and managed to upgrade me to unlimited data for less money than I'm paying now for 2G!

They're good at trying to sell you phones but aren't too great at anything beyond that. Rude…read morecustomer service. Never going there again, when I can get exceptional customer service in Cranberry.

worst place ever! do NOT go here. everything they told me was a lie and then I cancelled my service…read morewith them and now I cant get my money back for turning in my old phone. i was supposed to get $82 and still waiting. dealt with district manager and shes just as bad as store, wouldnt take care of anything. asked for her managers name and number refused to give it to me. matt was new and told me everything wrong. he said he was number one in region which is really scary. they are not really a verizon store, you want to go to robinson town center, they are a true verizon store. matt told me to go home and call 1800 number which i did and thats how i found out everything was a lie. do NOT go here!

I highly recommend that anyone looking to upgrade their phone or get a new phone go to this…read morelocation and ask for Lydell! He goes above and beyond for his customers and really cares about them being happy with their purchase and experience! The best experience I've ever had when buying a phone!

I visited the TCC Verizon Retailer in Aliquippa on Monday to get a new iphone and ipad.The phone I…read morewanted was in stock but not the ipad. Andrew was very knowledgeable of the product I wanted. He went out of his way to find ways of saving me some money. Friendly, curteous.....I've already recommended Andrew to some friends who are in the market for a new phone. The entire process was pleasant. Andrew was breaking in a new employee at the time and that was not an inconvenience. They ordered the ipad for me. it arrived two days later. I went to pick it up. Andrew was not there. Casey was on duty.....and again very knowledgeable of the product I was buying. He had me in stitches...very funny person. All three of the individuals I dealt with were fantastic.I highly recommend them to anyone needing to buy a new phone!

Absolutly the worst! I've been with version about 15 years and NEVER been treated so poorly. They…read morerefused to take a phone back after having it for 4 days because the box had a tear. Sold me a phone saying it was both 3 and 4 g when it was 4 only. Stay away from this dealer. Go to corporate office.

Myself, husband and two children all ordered new phones from this location December 2022. All 4…read morephones were back ordered. Three of the four phones were received in a timely manner. One phone was supposedly "delivered". Unfortunately, when we went to open the box from Verizon it was apparent, from the bottom of the ripped box, that the phone had been stolen. I tried reporting the stolen phone to Verizon Customer Service that same day & to no avail after one hour of being passed around from one department to another & from one customer service person to another, I did not have any success in getting the problem resolved. Therefore, I decided to go to the Salem store where phones were ordered for their assistance in handling the stolen phone. Mike at the store was a huge help! He made numerous phone calls & spoke w/many departments - after 3 hours the stolen phone was finally documented. Mike was not happy w/the Verizon customer service but he was persistent & determined to help me. After numerous follow up calls on my part, I am happy to say after a month from the "delivery" of the stolen phone, I finally received my new phone. Sam at this location was very helpful in setting up my new phone & was willing to help me w/any questions I had (I am not very tech savvy so had many questions). I also would like to say Cory who helped us order the four phones in early December 2022 was very nice & helpful too. It is nice knowing if you are not getting anywhere on the Verizon Customer Service phone line you are able to get good, face to face, customer service at this Salem location from Mike, Sam & Cory!

Don't come here under any circumstances. I paid $1,000 to this company within 3 months over their…read moreBS! I had to open a case with the Better Business Bureau to be released from my contract. My bill ended up being $40/month more than I was initially told by the sales representative. I was charged absurd fees due to trying to get my bill corrected. But even after cancelling my contract, I didn't get refunded the money I had already paid. $750 for two lines with 2GB of data for 3 months of service. That's insane! Plus $50 infinity screen protectors, $50 phone cases, not to mention apps that we're bought. So I've spent close to $1,000 with Verizon in 3 months! No refunds. Even the activation fees were $50 each line! Terrible! I could have bought our pixels and went to prepaid for this amount of money!

Genius Bar appointment was 12:30. Left just after 3pm. Two technicians helped fix my phone. It was…read morevery much in need of help. The first tech had to leave at 1:30 so the second tech took over the process of restoring my phone. Fixed the issues and made sure I was comfortable with the progress before leaving the store. Great people working here. It was very busy the entire time I was there.

I had to come here after iOS upgrades to my iPhone messed it up (some apps wouldn't launch, etc). I…read morehad an appointment and you need to be patient with that time for your appoint meaning they will see you in the next 30 minutes or so. For my instance, I got there a few minutes early and it was near 30 minutes before the person helped me. The most frustrating (hence, one start reduction) is there are tons of employees roaming around "selling" while they have only a few folks at the Genius Bar helping people out. All that said, they did restore my iPhone with a fresh install of iOS 26.5, I hooked to their WiFi and started downloading apps. I did prioritize a few apps I was having problems with and verified one of those before leaving. At home the download of the apps was much faster and my issues were resolved.