The customer service is first rate! Friendly and very helpful! Fixed my phone that I messed up. And…read moreat no cost to me!

Amazing services here, used to not want to go here but was recommended by a friend. Went in and…read morespoke with Tony and Dareana. She said that she was new and he was helping her to ensure I got the best possible deal. After talking with them for about 30 minutes we were able to get me and my family into new phones and a tablet. They also helped us switch from dish and save us about 40 bucks a month with everything. Im so happy we came into the store. Definitely a complete turn around from our last experience here in November.

After exhausting my efforts in trying to fix my MacBook Air from reloading several websites I…read morefinally made the wise decision to have a professional look at it. I have put this off for a while as I thought I'd have to drive to Houston. A friend suggested Brenham Cell Phone Guru and Comp. Repair, great referral! After spending 15-20 minutes talking with Chino, I felt comfortable leaving my computer with him. He is knowledgeable, friendly and pleasure to do business with. While cost is important, it is equally important to me to do business with people I respect and enjoy doing business with! I'm grateful to have met Chino and today I know should I have an issue I know who can assist me! Thank you Chino!!

DO NOT GO HERE!! i needed to have my cracked iphone screen replaced so i found this place on Yelp…read more the business owner, Chino, replaced the screen but didn't tell me beforehand that it wasn't a genuine iphone screen. it started glitching and totally shut down. i took it back 3 times and each time he replaced it but it still didn't work. i paid $200 which he refused to refund. i ended up having to buy a brand new phone. i learned my very expensive lesson to never use this business again.

I used to have T-mobile phone service. I only paid $120 per month for two lines. Then I decided to…read moreswitch it to Verizon Wireless. Unfortunately, I made a big mistake by changing my phone service to Verizon Wireless. I paid too much on Verizon Wireless. So, I decided to switch my phone service back to T-mobile. I went to this local T-mobile store seeking help. The sales service man's name is Nick. Nick was so nice, very professional, provided great service, and was helpful. Nick was able to help me pay off the money that I still owed to Verizon Wireless. I am so happy that I switched back to T-mobile. Everyone at this T-mobile store was so helpful and friendly. The store was very clean and easy to access the location. I would highly recommend everyone come to this store because the staff is amazing.

From the owner: Visit the T-Mobile store in Greenbelt and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 8819 Greenbelt Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Jay was great for the installation of my new sound system. I think the shop is now closed. Too bad.read more

From the owner: Car stereo installation and cellphone service and repairread more

Great customer service. When I first got my screen replaced, I hastily made an angry review because…read moremy battery was dying faster than it usually did, but I learned that was simply an issue with the screen itself, not necessarily with the service that was done. The owner himself helped me out and replaced it with a higher quality screen. He really saved a headache. He very easily could have ignored the bad review but went out of his way to help me out, I'll be coming here again for phone cases and other needed fixes. Thanks again!

Responded in under an hour and quoted a great price. I arrived at 12:00pm he had it fixed with a…read morenew battery in 30 minutes. A very satisfying experience. Phones are an important part of life no doubt about it. I am very pleased.

Worst service I have ever had. They do not want to talk to the customers, that's why it takes so…read morelong to get an agent on the phone to help. Service is very bad.

Increased plans by 5 bucks becasue they think some crap they are adding gives it more value…read more Will never upgrade my line again nor buy another phone from them. 40 dollar activation fees. Constantly upping prices. It was not even a year ago now. Admin teclo recovery fees on Watches and tablets that are assigned a number in their system but dont actually have any calling functionality. But we are expected to pay 5 bucks per device for these charges for unsuable lines. Seems like a lawsuit waiting to happen. Also..... if you file too many complaints with the BBB the threaten to disconnect you. Then lastly after buying a phone during a promotion that stated you'd get a 200 dollar gift card and many of hours online with hteir support... nothing still now 5 months later.. Oh an heaven forbid you try to call and reach a person... the automated system will tell you to go online and hang up on your over and over again. Its honestly one of the most pathetic business models next to Starlink/SpaceEx but I wont dive into Grok's falciies now.

They used to have multiple locations at Target stores all over Austin. Then made the brilliant…read moredecision to end that contract & have ZERO locations in a city of over a million residents. There is 1 location in Pflugerville a NE Austin Suburb. BRILLIANT!!!! They also used to answer the phone with a human - now it's a recording. Cutting locations & customer service is not a good way to improve your reputation. Also no customer service email.

This post isn't about a specific location, but about the service. There isn't a Consumer Cell (CC)…read morestore near me. We recently switched 3 lines from other carriers. Diamond from CC answered the call & was extremely patient and helpful. It took extended time to obtain the Port out PIN from 2 separate carriers. She was very caring & professional. Plus, if you purchase a SIM card from Walmart/Target, you get a $10 bill credit off your first bill. They have several plans, the devices are usually more affordable & the service is unbeatable! AARP discount too. Thank you Consumer Cellular for rescuing me from another carrier! I WOULD recommend CC

Communication is not good. I've tried several times to get ahold of them with no response. Maybe…read moreit's just bad timing. And I'm not sure about the work.

What a joke of a place. Went in there to have a battery replaced on an iPad and they completely…read moreruined it. Spent almost 2 weeks for them trying to find me one to replace it. The kid Geronimo that works there is rude and has no clue what he's doing. Do not take your equipment there. No one knows what they're doing. They'll send it back broken or they'll send it back completely ruined to the point where they have to buy you a new one. I would like to speak to the manager, but Geronimo doesn't pass the messages on to the manager.