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    Sally Beauty

    5.0 (2 reviews)
    Closed 10:00 am - 7:00 pm
    Updated 2 weeks ago

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    1 year ago

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    7 years ago

    Thank you Brenda for going to extra mile to help me find what I needed! Desperate times appreciate the extra help!

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    Ulta Beauty

    Ulta Beauty

    2.5(26 reviews)
    1.7 mi
    $$$

    Last month- I booked an appointment at Ulta for my hair on a special day. Before scheduling online,…read moreI made sure to call and confirm that I wanted simple curls with volume at the scalp. I wasn't sure if I wanted any additional styling. Over the phone, a representative told me to book the "formal event hair" service, which costs $80. However, she assured me that if I only got curls with volume and no additional styling, I would be charged $50. She emphasized booking the formal event service to secure the stylist's time, in case I decided to add more services, but she reassured me that the price would be adjusted accordingly. Following her advice, I booked the formal event service. On the day of my appointment, I arrived with my makeup done and my hair washed. The stylist did my curls, and I decided to pin one side, but in the end, I only got curls. The entire process took just 30 minutes since I have very thin hair. I then asked if they could help me apply lashes, so I purchased a pair at Ulta. They told me it would be an additional $11 since applying lashes would be an additional service. I agreed to the charge. Once my hair and lashes were done, they handed me a ticket to take to the register for payment. I was charged the full $80 for the hair service, plus $11 for the lashes. I explained what I had been told over the phone, but the stylist advised me to speak to the cashier at the register. At the register, I explained the situation to the cashier, who then called the manager. After five minutes, the manager arrived and asked me to explain everything again. I repeated the story, but they asked if I remembered the name of the person I spoke to on the phone. Unfortunately, I did not, but I showed them my phone history as proof that I had called their number on that specific day before booking. The manager just stood in front of me, saying, Umm, umm, while speaking to someone on her walkie-talkie. At this point, I was already late for my event. I asked if they could simply adjust the price and charge me for the service I actually received. The manager responded that it was difficult and that she didn't think they could do it. Our conversation was calm and not heated, but at that point, I didn't want to ruin my mood on my special day, so I just paid and left. The frustrating part is, if they could easily charge me $11 for lash application service, why couldn't they adjust the price for the hair service I actually received? I only got curls, and my hair was done in just 30 minutes. $80 for that? Come on, Ulta. You're already overcharging by at least a dollar or more on every item you sell. You could do better but you won't!!

    Hair stylist was awful. Said she understood what I wanted then chopped all my hair off and made it…read moreway too short and thin even after having looked at a picture I wanted. Gave me microbangs as well which were nowhere in the picture. Will never return and that was $82 down the drain

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    Bastrop Oral & Facial Surgery

    Bastrop Oral & Facial Surgery

    4.2(5 reviews)
    0.2 mi

    We had the BEST experience at Heart of Texas Oral Surgery/Bastrop Oral Surgery. We had seen Dr…read more Alford for a previous issue a couple of years ago, and he was honest with me and super knowledgeable. Last week Dr. Thaker removed my 14 year old's wisdom teeth. He answered all of my questions, and his confidence left me with zero worries about leaving my daughter in his care. Every single person in the office made us feel welcome, heard and cared for. Everything was explained in detail up front as well. On the day of surgery, my daughter expressed anxiety about anesthesia, and our nurse Taylor was exceptionally kind and walked her through each step. After the procedure, my daughter only wanted Taylor to comfort her, which says a great deal about her bedside manner. Despite being busy, she took the extra time to comfort and take care of my girl. We are a lifelong customer and will be back for anything our family needs in terms of oral and facial surgery. Thank y'all for everything.

    Although it took about an hour to get in to see the oral surgeon for a consultation about removing…read moreone of my mom's decayed tooth, it was WORTH THE WAIT. First of all, the receptionist (Rebecca) was very kind, and the young woman named Taylor was the assistant to the surgeon and sat and asked so many good questions about my mom's medications (my mom is 87 and on a lot of them!) She was easy going and calmed my mom, who can get very anxious in new places. When Dr. Christopher Cason came into the exam room, he couldn't have been more present, considerate, and informative. Plus, he has a British accent and big, brown eyes and seemed very caring, if it's okay to say that about him :) Anyway, after discussing that my mom wouldn't be able to have general anesthesia -- due to the fact she is on blood thinners and takes prolia shots and it could cause severe problems -- I asked the doctor if she NEEDED to have her rear tooth removed as she wasn't having any difficulties nor pain because of it. Dr. Cason said it was NOT necessary, and if, in the future, it became a problem, we could always set up another time for surgery etc. I could see the relief on my mom's face when it was decided we would bypass this surgery. One more thing you should know: they do not accept Medicare at this business, so it saved my mom a lot of money because I don't know what it would have cost, but probably several thousand dollars. In summation, I would definitely return to this oral surgery place because these folks gained my TRUST AND RESPECT! Thank you Taylor, Rebecca and Dr. Cason!

    Walgreens

    Walgreens

    3.1(16 reviews)
    2.8 mi

    Been here an hour and they won't honor the coupons from their own website…read more From the CEO, Wentworth: 'Wentworth said the company is focused on improving its core business: retail pharmacy. The company is launching a "retail pharmacy action plan" that will "invest in and deliver an improved customer and patient experience across channels," according to the strategic review section of the fiscal results.' However, the experience has gone down because they can't look up the best price anymore. And when they finally did... they got the same coupon code I did... that they couldn't honor. After an hour, they overwrote the system to honored it... THIS TIME. Apparently, even though they provide a coupon for this location through their website at https://walgreens.rxsense.com, "Prices vary by location". Then don't give us bogus coupons for this location. And, apparently they get the bogus coupons, too. Corporate set this location up for failure. Walgreens should fire Wentworth or give up and just close all of their pharmacy services.

    THIS LOCATION IS UTTERLY DISRESPECTFUL OF PEOPLE'S TIME!…read more This location in Tahitian is the go to pharmacy because of proximity for me and my family, however we live out in the country (as I'm sure many of their clientele do as well) and when I receive a notification that my prescription is ready I have to drive 20 minutes to come pick it up. When I get here after receiving that notification that my prescription is ready, IT NEVER IS!!! Every. Single. Time. I am told to wait 20-30 minutes. I can't go home so I usually just toot around or sit in the parking lot. But this is so disrespectful of people's time. Recently I came into town to grab groceries and stopped here first (knowing they were going to tell me to wait) and then went on through to HEB. When I stopped back at Walgreens on my way home, THEY TOLD ME TO WAIT 30 MINUTES AGAIN. I had to forgo grabbing my prescription and get on home because I have a life despite what the girl with cat ears thinks!

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    The Aesthetic Collective

    The Aesthetic Collective

    4.0(12 reviews)
    0.7 mi

    I can't say enough great things about The Aesthetic Collective! Chelsea has been an incredible part…read moreof my self-care journey. It all started in Fall 2024 with smoothing out my forehead lines, and has since evolved into a complete transformation--including a 71-pound weight loss journey that she's supported every step of the way. One of the standout treatments for me has been Sculptra. If you're dealing with facial volume loss due to weight loss or collagen depletion, I highly recommend it. Chelsea helped keep my facial balancing in check throughout the process, and the results have been natural and confidence-boosting. Being part of their VIP Program has also been such a bonus--especially the weekly B-12 shots, which give me a noticeable energy boost. From the moment you walk in, Lacey is there to greet you with a warm smile and kind words. She also keeps the space immaculately clean, which makes every visit feel comfortable and relaxing. Their skincare products have transformed my daily routine. I now feel confident wearing nothing more than my Plated Skin Serum, Skinbetter products, and SPF--no more full-face makeup needed. I've also had some amazing treatments: * HydraFacial with Chelsea was incredibly relaxing and left my skin glowing. * PicoLaser Facial was a bit spicy, but after just two sessions, my skin looked noticeably clearer and brighter. * Luxe Dermaplaning helped remove peach fuzz and improved how well my skincare products absorb. * I recently began laser tattoo removal for an older faded tattoo, and even after the first treatment, I saw significant lightening. Whether you're looking for facial balancing, skincare, wellness injections, or laser treatments, I highly recommend Chelsea or Sara--they both listen, care, and deliver beautiful, real results.

    I'm new to Bastrop, and found this gem... I had an…read moreoutstanding experience at The Aesthetic Collective. The facility was exceptionally clean/beautiful/modern and the entire staff was professional and welcoming. My aestheticians, Sara and Chelsea were incredibly knowledgeable and took the time to discuss my concerns and desired outcomes. They were honest about what to expect and what was achievable. The procedure was quick, and I am absolutely thrilled with my results--they look natural and refreshed! I highly recommend Sara and Chelsea and this spa to anyone considering enhancing their beauty

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    The Aesthetic Collective
    The Aesthetic Collective
    The Aesthetic Collective

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    Sally Beauty - cosmetics - Updated May 2026

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