Very great place to buy a cell phone from.Hatred me very well when I came in and sold me a nice…read morephone and even told me about my original phone.It was a knock off.So I am so excited.If you need anything from this phone place go here and get you a phone with good customer service

The owner is rude and doesn't know how to please the customer. i was not happy with my phone case…read moreand instead of making things right, He started arguing with me. Next time do better and learn that the customer is always right regardless of the situation This is not how you do business.

Brought in a CPU and really thought it was not going to be salvageable as it had multiple problems…read more Jaden took it and worked wonders with it. He explained what they found, how much it would cost and a time frame. Ardent provided us with a great deal. I would like to give a huge shout out to this company. We have used Ardent many times and have always been very satisfied with their consistent work performance. They are honest and reliable. Traits that are not easily found anymore. Thankyou guys.

Awesome service , explained everything and had great prices , will be back! Got my Samsung done at…read morea good price and under a day.

Friendly service and was able to fix my Apple Watch screen at a reasonable price. Added bonus was…read morethat the whole service was done in under 30 minutes.

They were able to fix my boyfriend's iPad 7th generation within a day. He just had a cracked glass…read morescreen, it only cost $130 to get it fixed. Only sketchy thing was that they asked for my boyfriend's iPad password, which is weird because he only needed the screen fixed and this didn't relate to anything in his device. Overall, good experience!

Best Verizon experience to date and I've been with the company for 15 years! Marcus, one of the…read morenew managers at this location helped me fix all of my lingering problems worry free in under 30 minutes. I wish I had gone to the store before I wasted 3 hours on the phone with customer service! The best part of the whole deal was that due to on going repairs from damage caused in Harvey, this was all handled in the parking lot outside a "trailer" Verizon store! I was sad to see that the rating for his store was a little lower when I went to write this review, but I know that Marcus being a customer service guru in a managerial role, this is my new stop for anything Verizon! Thanks again for all the help!

I've had a horrible last 3 years with lies and a contract I never signed but this store just sent…read moreme over the edge. I went to get a prepaid number. The girl was nice, but when I asked for my id she said she didn't have it and then I asked the manager if there is a way to look at cameras. Not even me but just to locate the id that was take and the can just look to see what happened themselves. From me or possibly dropped or misplaced by staff... I was not rude or short yet I was told go get an atty and a subpoena. It's faster and cheaper to wait in line half the day and pay $11 than to deal with Verizon anymore. This does not include the horrors or the fact that I could not use my number and had to get a different number from a different carrier. When I went back for a refund they said the didn't do that though I had bought it hours ago and went back to the store 3 times to try and fix the problem.

My ear speaker on my iPhone stopped working a few months back, yes you read that right. So for the…read morepast six months I either answered my phone on speaker or if I couldn't trust what you were going to say I sent you to voicemail. So I used the "project" tab on Yelp to request a quote to see how much it would cost to fix. Ben at Intouch Wireless was the first to respond. Ben did not offer the lowest price but I chose him because of his detail answers and how quickly he responded to my questions. I showed up a few hours later when I got off work. Ben greeted me and was super friendly. He tested my phone before working on it to ensure I was correct about the issue I was having. He told me it would be about 30 mins to finish the repair. He was done with my phone within 20 mins. He tested my phone in front of me to show me it was working correctly. I really like how engaging Ben was and how he took the time to answer my questions and not over charge me once I showed up in person.

Love this place. Ben is very sweet, friendly, knowledgeable, and took the time to explain what…read moreneeded to be done. The repair always done timely or earlier. The prices were very reasonable, and I really appreciated the honesty and great customer service. I have had repairs done on both iPhone and iPads so highly recommend to anyone needing phone or tablet repairs -- they truly go above and beyond!

Farhan and Victor were incredible! They helped fixed a confusing SIM problem and helped me get a…read moremuch better deal. Super professional and didn't rush me out even when it was closing time. Definitely recommend this store always ask for Farhan or Victor!!

Great job Verizon 2071 Westheimer Rd. Houston location!! Mr. Victor is the perfect balance of…read moretechnical expertise, communication and problem-solving skills, and being a leader to his team by assisting them to provide a great customer service experience for everyone. He made sure that my entire immediate family was taken care of because I had to go back multiple days to sign everyone up and the service was excellent every time. A special shout out to the store owner for having Mr. Victor and the other assistant manager Ms. Alexandra, who was a joy to interact with, work at your store because great leadership starts at the top. The work culture at this location looks to be thriving and flourishing so if you are looking for great customer service and pricing, stop by this location, you're welcome in advance.

I came in with 2 assigned registered phones under my account to redeem my T-Mobile Tuesday gift…read more(blanket) - attendant did not honor my 2 accounts and only allowed me one blanket. Not fair since I am paying service for 2 phones and not be allowed to get 2 gifts!!? He said he needs to be fair to other customers. But that's not my fault they are not here in time to redeem. I'm here now as a paying customer. First come first serve. You snooze you loose! I drove extra 20 min to get to this location cuz other store ran out. I took the time stuck in traffic to get here and get denied to what is offered to me as a paying T-mobile customer! Bad customer service!!

The store needs a better check in process. To many people in the store at one time and customers…read morewho've waited longer got skipped over. They spend hrs on 1 customer at a time. Also, as busy as the store was, the manager never came from the back to assist and help things move along. By all means, select a different location.

Min is AWESOME! I've never had a better experience at Apple!…read more This is always my favorite store, but men took it over the top. Efficient and friendly don't begin to describe the vibe.

I went into the Apple Store to figure out why my MacBook photo library wasn't syncing with my…read moreiPhone, and luck paired me with Mr. Fred, a 20-year Apple vet and hands down the most patient and solutions-oriented Genius Bar staff I've ever worked with. Fred was determined to get to the bottom of it, helped me find the right external hard drive to protect my photo memories, and walked me through it all in under an hour and made sure to give me some online resources for additional guidance at home. He made what could've been a frustrating tech visit feel calm and handled. Even though I was one of the last three customers in the store, the whole staff was welcoming and never made me feel rushed. I won't hesitate to return to this location for support. Fred told me I could call Apple Help Line if I needed help, but I told him there's no Fred over the phone. Thank you again!

Wonderful visit to this place today to get a battery replacement in my iPhone 12 Pro. Incredibly…read moreintelligent and nice individual took care of me. Great price too. I highly recommend this place Frank (electrical engineer)

Once the inevitable screen crack happened to my Pixel Pro, I began shopping around immediately for…read moreplaces that could fix it. The absurdly high rating for this biz had me calling them immediately, in which a young man named Eid promptly quoted $250 to fix it. This was at least $50-75 cheaper than most of their competition. I agreed to it. It's a tiny shop that's next to a gas station. It looks completely run down and if it weren't for the reviews, I'd have a hard time seeing myself here. I was told that I'd be able to come pick it up in roughly 3 hours. Kudos for allowing same-day service. By the time it was ready for pickup, I came in to inspect the phone. I noticed just there are some gaps on the screen but it was responsive. Right as it became time to pay I learned they were unwilling to accept the Yelp check in offer of 10% off and would charge an additional $20 fee when deciding to use a credit card. I went out to get cash and eventually paid. When asking for a receipt, he gave me a piece of paper with some scribbles and largely illegible penmanship. Overall the repair was successful, the price was right, but the inconvenience and shoddy customer service might mean I will reconsider my business if this ever happens again.

I just have spent one a half hours on hold with at and t - they have been charging me for Firtstnet…read moreas a First Responder, home tech protector, protect advantage, and upgrade anytime without my consent. The amount of $1704 is due in refund to me. They offered $258 in refund. They refused initially to let me speak to a supervisor and then told me to go into a store to speak to a manager when I requested a case number and to have their settlement offer in writing. I am writing this post so other first responders will not be taken advantage of. This plan offers no benefits in a natural disaster such as a forest fire, hurricane, tornado, etc when cel phone towers are destroyed. DO NOT be fooled. Also make sure that you are not paying duplicate charges on other devices for what the primary account number is already paying for, in this case "protect advantage" I have been a cel phone customer of at and t since cel phones came out . Shame on you at and t

Yes, KoKo was so professional and went beyond to take of our needs. She was friendly with a warm…read moresmile. When my husband and I left it was like leaving family. All were great! Ron and Debra Steele