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    T-Mobile Authorized Retailer

    4.0 (2 reviews)
    Closed 10:00 am - 8:00 pm

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    People searched for Mobile Phones 201 times last month within 15 miles of this business.

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    Verizon

    Verizon

    3.1
    (10 reviews)
    0.3 mi
    $$$

    I did business with this store back in Novemver and honestly didnt have any issues--until I log…read moreinto my Verizon app and see I owe 325$ for a "new line" on my account. I went there for an upgrade on two iPhones and traded in both phones and somehow the employee added a new line with a CALIFORNIA number. Dude, I live in Virginia, how are you going to add stuff to my bill that I didnt even ask for? Ive never written a review on a business in my life, but genuinely dont understand this place and their sketchy business. Even after calling Verizon customer service, the lady on the phone was sketched out and advised me to go speak to this gentleman in person to find out what he was doing. Anyway, dont recommend this place, go to a real Verizon not this place under Russell Cellular.

    Amazing service!!! I went here for better review and service for new information on switching…read morecarriers and rates for plans. Christian Demarco (5 stars employee ) assisted me in all my questions and concerns. I wasn't even expecting this but I got my plan activated and new iphone in my color choice. even better yet... got my new iPhone delivered, set up and working (Calls, text, apps) etc..the next day!!!! He even double check that once all up and running if anything was missing, needed to update or fix and checking to make sure no issues with new phone or cellular connection!! Hands down, great place and glad I switch back to this carrier. Also, want best service and understanding go here!!

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    Verizon
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    Xfinity Store by Comcast

    Xfinity Store by Comcast

    2.4
    (8 reviews)
    0.6 mi

    I recently switched over to Xfinity from Verizon. The local store made it relatively seamless. I…read morevisited the store - reviewed my options, and selected my TV package and internet options, and got my service installation appointment scheduled. The technician that came out to install my service was professional and efficient. #XfinityStore

    I went to the Xfinity Gainsville store, requested by XFinity Mobile customer service via a phone…read morecall. They explained that the store will be able to replace my SIMM card, as the Customer Service rep determined after extensive troubleshooting the phone service stopped working, because my SIMM card was bad and needed a replacement. When I arrived at the Xfinity store in Gainsville, the young man behind the desk was very un-freindly. I told him Xfinity Mobile customer service on a phone call, said to go to a store and they would help me and replace the SIMM card. The person helping said my problem was my phone and was unwilling to put in a new SIMM card. He said we don't want to take one from our inventory. I went back and forth asking him to at least try a new SIMM card, to prove my phone was the issue. He would NOT help me, so I for the Manager who was not there. I called X-finity Mobile back and after 5 days without phone service they are sending me another SIMM card in the mail. The customer service at the Gainsville store is very poor and deserves a rating of 1 star. I may call the CEO of the company Brian L. Roberts or Co-CEO Michael J. Cavanagh and let them know about this store's poor customer service and how they need some serious customer service training. I can always switch T-mobile, if I remain an unhappy cutomer.

    T-Mobile

    T-Mobile

    1.6
    (8 reviews)
    0.6 mi
    Virtual estimates
    Shipping

    I needed an iPhone with a service plan - so after doing some research on service plans - I opted to…read morego with T-Mobile. What I did not understand - is the service plans listed on the T-Mobile web site - are not necessarily available in the physical stores. I had stopped in to this store earlier in the day - and talked to one of the sales people. I shared that I had a brand new iPhone in the box - and that I had looked over the plans on the web site - and had questions about a couple of the plans before I selected one. In this case - the Magenta Over 55 plans are not available via the stores. I told the sales person I needed to run home, grab the iPhone and the service plans print outs - and that I would come back and purchase a plan. So the sales person should've told me at that point - that some of the plans listed on the web site - were not available to purchase in the physical stores. I came back about 30 minutes later with my stuff - and the guy proceeds to tell me the plan I wanted - is not available through them. I responded that that information would have been useful when I was visited earlier. So I went home and purchased the service plan I wanted and provisioned the iPhone from home. Thanks for wasting my time local T-Mobile Store... #TMobile

    Primary phone number was switched in the store for gateway phone number causing all sorts of issues…read moreto straighten out. Person working not helpful and just pushed us to call the corporate T-Mobile office.

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    T-Mobile Authorized Retailer - mobilephones - Updated August 2026

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