Business shout out for great customer service, knowledge of equipment and overall experience…read more If you need any computer, tablets, phone and even Nintendo switch help... please support Experimax. Took two of my sons Nintendo switch's yesterday for major issues and Bob took the time and was extremely knowledgeable on problem solving the issues. God sent to this mom of a 15 year old son. Lol. Check them out if you need help!!!

I had malware on my computer that I picked up from a cookie. Within five minutes the technician…read moredetermined what the issue was fixed it and I was on my way. He didn't even charge me. Amazing customer service and I will definitely bring my computer here anytime I have issues.

My old Wii is having some issues and my sibling found this store for me to check out. I drove from…read morethe city to get it diagnosed and the repair guy wouldn't even look at it which was super frustrating. He recommended other repair stores but why have a support area if you won't even bother trying to diagnose an issue much less fix it? No pricing on any packaging was also weird but they do have a website that's mostly usable. Cashiers can also check prices and stock for you. I ended up buying a few games just so I didn't go out there for nothing but was pretty disappointed based on the services offered on the website. The selection of games is really solid but I don't recommend them for tech support.

I remember when this was a smaller shop closer to Annandale and I was glad to discover this small…read morebusiness has grown up into this big space! We came here to get our Switch's charging port repaired. They were super friendly and much more affordable than other bigger franchises doing repairs in the area. There is a shortage of repair techs in the area, we were quoted a month for the repair which was the same as the other shops. Regardless, our repair was completed and at least 30% cheaper than the competitors. The shop is huge and had so much fun merch, my sons and husband were loving exploring their huge selection of games, while I was checking out their kawaii hello kitty plushies and caps. A little bit out of the way, but definitely worth the trip to support this local business!

Took my laptop to u break it in Gainesville, Virginia and they were so patient and expertly helped…read morefix my laptop right while I was there. Would recommend them highly. Have used their services a couple of times and always been more than satisfied.

One of the BEST customer service experiences I've had in forever! Was in the store April 14 around…read morenoon. Wish I had gotten the name of the guy that helped me because he deserves a shout out. I brought my iPad in to see if it could be fixed (it couldn't) after my little girl had dropped it. He was so knowledgeable & friendly! I hope we don't break anything else but I know we will lol! At least now I know where to bring them.

They fixed my problem and as they had to order a part after a first try, I wasn't charged for the…read morepart. Thanks!

If you need tech repair, TopTech is the place to go. Craig (the Eldest Geek) has been extremely…read morehelpful and his confidence in his abilities is comforting during a stressful time! While I was on a trip, my camera SD card corrupted and I lost many precious memories. After calling many different places, TopTech was the best option to help me out and retrieve the data from the corrupted SD card. I cannot wait to see the pictures and truly appreciate this team!

Great experience. First class help in the showroom from Kevin - who then left me alone to decide…read more Sales tax paid, delivered next day, took away my old TV for recycling ($100), set it up, showed me all the things I needed to know, answered all my questions, cleaned up and took away all the boxes, etc. Got exactly what I wanted and the anti-glare and improved color (old TV was 18 years old) make for a whole new experience! Couldn't be happier.

Do not buy from this store. I considered purchasing a TV but could get a better deal with Costco,…read morebut moreover the return policy is much more favorable if you have issues. I purchased an entertainment center from them with obvious defects. They tried to tell me that a "hole" in the cabinet was a natural occurrence (a knot in the wood). They offered to take the cabinet in return if I paid shipping OR I could exchange for the floor model!?!?!?! Sells reps tell you that they'll take care of you, but in the end, the "home office" is the only one with authority to make decisions about returns.

His prices are very high. He works out of the lower level of his townhouse. I drove a Bose over…read morethere because the CD player wasn't working. He wanted $140 (from what I remember) to look at it which I paid; you have to leave it. He then called and wanted $395 to repair it taking off the $140. I then called Bose and they paid shipping and repaired it for $150.

Extremely rude and unprofessional. Tried to figure out if he would be able to repair my NAD…read moreintegrated stereo amplifier. While I was telling him what was wrong with the amp, he interrupted me after every single sentence. Then he went on a diatribe, telling me his "diagnostics" charge was so high in order to weed out idiots like myself. That my amp was crap because it was "too old" (10 years). That I was an idiot for buying it second hand and that he hates people like that. That he's too busy, doesn't need any new business and should've not even picked up the phone. Well, I sure hope he doesn't and I'll take mine somewhere else.

Wow! Mike is awesome and a lifesaver! I had no idea a service like this even existed. My parent's…read morecar battery died. I called Mike and he was there in an hour to replace the battery! The battery was completely dead after sitting for a long time (no saving it). I cannot say enough great things. If you're in need of a car battery then you should definitely call!

Thanks to Mike at Battery Connect I am back in business once again on the farm!! This service you…read moreprovide has to be the BEST idea ever!! I have used Battery Connect several times now and it amazes me how he can have such a wide assortment of batteries in his back pocket. Yesterday I blew a hydraulic line on the lead mower, so I had to pull out my back up riding mower. I had to jump it to get it started, so when I took a break I called Mike so he could get a battery on order for me. NOPE, that wasn't necessary because even though it was a unique battery, he had one! From the time I called him to the time the battery was installed was around 2 hours. If I had to take the battery out and drive somewhere, I can guarantee you it would have taken much longer than it took for Mike to deliver and install one! Highly recommend Battery Connect!!