I've had consistently frustrating experiences with this shop. There are no clear prices listed on most items, and every time I went in, I was charged something different for the exact same products. It creates a feeling that pricing is arbitrary and depends on who's behind the counter. Customer service was also a big issue. Staff came across as dismissive and unhelpful, which is a big reason I stopped going there altogether months ago. What pushed this from frustrating to alarming is that I recently had an unauthorized charge on my card from this location, despite not having been there in a long time. I've reported it to my bank and am treating it as fraud. Between the inconsistent pricing, poor service, and now a serious issue with my card, I would strongly recommend others be cautious when shopping here. read more

Been going there for a long time. Very friendly and helpful! Didn't know anything about vaping. Mike's a great dude.

I recommend for people to shop with tobacco hut because they are really good and also work with you for shorter deals if you cant always meet the prices and they have different flavors to choose from thats really good so if your lookin for a nice tree and legal shop Tobacco Hut is a good place to shop read more

Good place to obtain bongs, supplies and accessories! Service was very helpful! #TobaccoHutVape read more

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amazing service great people always have what I need!!!!!!!!!! Bbbgehheehhehhrhrhhrhfhfhhd

Selection is great! But they price gouge bad! They wanted 25 more dollars than online! Then when I told the clerk I did not want the device after he had to call some random guy for the price (very unprofessional) he had a nasty attitude with me because I told him they were overcharging. Not going back again ever! I paid more for a regular ooze 510 battery than ANYWHERE ELSE! STAY AWAY FROM THIS PLACE! I did not feel valued as a customer for one second during my 10 minute store visit. read more

Tobacco Hut - Location - Tobacco Shops Near Me - Gainesville, Virginia

stopped by not too long ago, Ashton that works at this shop should definitely get a raise if he hasnt already! very friendly and helpful, store has a variety of options and looks clean. read more

Jess is great.. my understanding is she just started.. always greets w a smile and has a warm personalit.

Price gougers. They get a lot of business not sure why they need to do that but even as a regular, different people who attended me charged me different prices for the same exact pre roll. A few guys were cool but overall it left a bad taste in my mouth Stopped going to them after that. Started going to the new Tobacco and Vape around the corner instead. read more

have horrible service the big, long instant says 9.99 clear as day on the box and he tried to charge me 15.00 smh so I said no they are a rip off. They always have attitudes when you ask for an item because they not understanding so they get upset with you. because they're not understanding English language read more

I should have listened to the reviews and stayed away. I went in a few weeks ago to buy a battery and some carts. The clerk was very helpful, and I was pretty happy with the service. When I got home, the battery didn't work so I went back to return it. The clerk gave me a card for store credit. A little odd, but I was happy they made it right and walked away impressed. Fast forward to today, and I went in to purchase a couple carts. I presented the card to apply the credit, and the lady told me that she wouldn't honor it because the clerk didn't work there anymore. She told me I should have come sooner, but there was no expiration on date on the card I was given. I was about to pay the full price, and I asked when the manager would be in so I could talk to them. She said she was the manager, but repeated there was nothing she could do because the staffer didn't work there anymore. The manager is either a terrible manager, a liar, or a scam artist. I'm pretty convinced it is probably all three. read more

They are great and have everything and anything you want and very nice as well yes yes great store and staff read more

Tobacco Hut - Greatest - Tobacco Shops Near Me - Gainesville, Virginia

Large selection of a whole bunch of things from glassware to vape mods to ejuice and tobacco. The problem I had with this shop is that when I came in looking for replacement Kangertech coils for my old vape pen they sold me counterfeit coils. If you are looking for a place to buy a hookah or get sisha or loose, cut tobacco then sure this place is probably as good as any, but if you vape this place is not reliable in my eyes. In the picture I have attached you can see the counterfeit coils I bought at Tobacco Hut compared to authentic Kangertech coils I bought at another shop the next day. Vapers - do your homework before buying and always beware of clones and knock-offs, but also use common sense and buy your vape supplies at a dedicated vape shop. read more

Tobacco Hut - Counterfeit coils on top bought at Tobacco Hut and authentic coils bought at an actual vape shop on bottom. - Tobacco Shops Near Me - Gainesville, Virginia

Love this place! Won't go anywhere else! They are always nice to customers and try to work with you to find what you're looking for. Highly recommend! read more

Great selection and really friendly staff! Opens earlier and stays open later than any place around! Highly recommend!

Great energy right as you come through the door!! Super friendly and helpful staff. Been coming here for years

I definitely give this place five star excellent service amazing shop great selection of everything hookah cigars Vape cigarette and more. Specially The Vape selection no vape shop have 5% of what they have in this shop read more

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This place is absolutely amazing and their staff knows what they're doing. I had the pleasure of working with Quinn.

They have great prices for those that roll their own and all the gear and paper for making cigarettes. Better quality and choices than most smoke shops. As an added bonus they carry CBD and Kratom products as well. The owner and his people are very knowledgeable and friendly! read more

In Gainesville, you have few options. This place is great, has a wonderful selection, the staff in knowledgable, but the place $$$EXPENSIVE$$$. I bought a iStick 60w start kit there -- because I was in a bind -- for $130 when I could have gotten it online for $50. read more

I was impressed with the cigar selection the moment I walked through the doors. They have a HUGE humidor room filled with exotic and, I'll admit, somewhat pricey cigars. But the quality of the cigars are in most cases worth the price, and I've made it a habit to pick up one or two new ones every time I visit just so I can try them all. I'm not into the other paraphernalia they sell for vaping and such, but they do have a large collection of that stuff as well. Overall great business, and I've never had to wait in line. read more

Usually good place if you can get Rod to order supplies all the time. He gets lost easily. Staff is very helpful and friendly. Give the a raise read more

The owner is super cool, and he's willing to answer any questions. He never gives me the vibe that people are wasting his time or gets flustered if they ask a lot of questions. He has a real report with people. He's the reason I choice to shop here versus the ones closer to me or where I work. read more

vinnie is incredible, he is very friendly, he helped me find coils and juice for my vape, he also looked super cute, 5/5 stars!!! would come again :) read more