Only bought from the store in Manassas. It is a great store! Definitely my fav stick store in NoVA!…read moreThe staff and cigar selection is great! Reynolds is very knowledgeable, Calvin is very helpful and Paul was great too...all great guys! If they don't have a stick u r looking for, they will try to get it! They also have a buyers discount program which is nice! A+

The entire staff at OVTC provide exceptional customer service. They have a wide selection of…read morepremium cigars and the knowledge to help you select what you're looking for. Any reviews on here stating otherwise are people looking to just be negative. I have many times watched the staff go out of their way to assist a customer or replace a cigar that might be damaged or just not smoking properly (after all it is a handmade product). The lounge is a great place to enjoy a cigar and a friendly chat. Value is also exceptional from the monthly specials, box discounts, rewards program and other discounts. You will not find a better experience in the DMV!

Great shop, great knowledge, and just an awesome place to go. Everyone who works there is excellent…read more and definitely knows their stuff. Highly recommend and check it out! -Returning Customer

Employees were very helpful & kind which has been very uncommon for me at vape shops so thank you!!…read moreBoth people working there were amazing and the Orion Bars they recommended were exactly what I was looking for. I highly recommend!

This place sucks. I bought a torch and when I got home the torch was already broken in the box and…read morewas obviously used beforehand. I went to go return it and the guy said "we don't do returns" even though I had the receipt and bought it the day before. The guy that sold it to me said I can return it if we didn't like it, what a lie. This place sucks and their products are not quality and usually knock offs, there are soo many better smoke shops in the area. AVOID THIS ONE.

Hookah was splendid! Excellent service! Great staff! If people are looking for a Hookah shop this…read moreis the place to go! They also sell very good coffee and tea!

The young man who helped me was not only helpful but also knowledgeable in the products. They…read moreoffered fair and competitive prices. I would definitely recommend them to others. I believe the young man who helped me was named Oaria

From the owner: We offer large range of Vapes, Vaping equipment, Cigars, and many other different products and…read moreaccessories.

I believe the review that has been filtered is pretty spot on about the store, and can't comprehend…read morewhy it was taken down... I would give it a one star myself, but I think the employees there are pretty chill so I gave it a two. There are so many smoke shops around the area with better prices than them and sell a lot more quality pieces as opposed to just china pieces this store sells. I definitely recommend checking the other ones out! "The people are RUDE liars that sell cheap KNOCKOFFS of original products.. When you make a store visit for example look at there grinders & notice the different names but the same markings & colors for the sharpstone & cromium crushers... They look identical!...... That is the 1st sign... Second when you have a problem omar will B.S you & not do what he says he will...i am very dissatisfied with all these kids who seem like stoners & don't know how to conduct simple business when there is a problem... Last but not least... Smokey is never available to make a complaint to...he only comes in random.. I was told he does not have a schedule...so with that being said how can a problem ever be resolved if your constantly dealing with the unprofessional people your making the very complaint about!"

went in one day to purchase something. Lady behind the counter lied to me about what i could use it…read morefor. when i got out to my car i searched online and found out i couldn't use it for what i needed, so i went back in and she wouldn't do a refund for me. So then she exchanged it for something that originally she said they didn't have there. Then when i asked for the manager she said he was busy in the back, So i left and called 30 mins later to speak to manager and she said the manager didn't work today he would be in tomorrow. Poor customer service, people who work there don't know the product and don't even know the inventory they have. will not be going back.

This is the ONLY place for any vapes, oils, devices and much more!!!…read moreI've tried other stores in various locations when I was trying out new vapes but I always ended up back here. The staff, always see my go-to guy, is very knowledgeable, willing to recommend items rather than just sell them to you. If they don't have it, they will try to find it for you. If it's at another one of their stores, they will get it for you. Don't bother with the other stores, buy your stuff here!!

Fantastic staff and good selection of vape juices. Prices are good. The owner is great; I've met…read morehim several times, including today, def one of my go-to shops. The only bad thing for me is they never have the coils I need anymore but they said they will try and get them for me.

Came in to see a young guy working sitting behind the desk with headphones on, watching Netflix and…read moreplaying on their phone. They looked up when I came in, then went back to their phone. I stood by the counter for a good minute, then called out to them several times, no response. Ended up leaving to visit another shop

Selection is pretty limited but they seem to have at least one of everything, so I was able to find…read moresomething I needed and the price was a hell of a lot better than I thought it would be, so I left very happy! The guy at the counter knew his stuff but didn't try to push anything on anyone, which is a huge plus, and he was very nice...I liked him a lot! After we left here our friends wanted to check out Smokey's about 15 minutes away and that was a horrendous experience...the selection was broader but they didn't have quality stuff, the guy at that counter smelled like he hadn't bathed in months and was talking in a way that sounded like mockery so we left very quickly. if anyone asks me where to go from now on I'll tell them Arcadia is the only place you'll need to look!

Short & sweet. Never been to the Brick&mortar location…read more All orders online store Came Highly Recommend. And a Spot on Recommendation. It's been nothing but a pleasure in dealing with these guys BIG BIG Shout out to Vinnie. In my words going above & Beyond to make sure everything's right. IMO

I love this shop! Workers very knowledgeable and helpful. If they don't have what you need, they'll…read moretry to get it on the restock list for the following week. Super recommend. Great prices too.