Went here to purchase my new phone. I waited almost an hour and I was the only person waiting when…read moreI walked in. The agent was not friendly. He was so short with me. He cursed about the other employee. He acted like he didn't want to sell me a phone and tried to push me to order one online(I knew what I wanted). He was the worst agent I have had at any store in over 5 years. I would not have purchased if my old phone wasn't damaged and I needed something quick. He seemed annoyed when I asked about accessories so I didn't purchase any. Big fat fail for this experience. Amazon gets my money for cases and other accessories.

A salesman named Sam helped me with my defective device today. He was VERY helpful.read more

One of the best DIRECTV dealers in Iowa. Residential and Commercial. Boy do they take great care if…read moretheir customers!!

I didn't like the customer service they provided. I had to call multi-times to ask question that I…read morefigured they would do. Jesus my rep wanted me to do all his work, made me buy a router and then it didn't work out. So I am out $99.00 and now have to contact Mediacom. Wont go back to them

do _not_ shop here! very rude employees! i feel they…read morediscriminate. i reported them to customer service last month, and faced the same problem today, so reported them again. that is, i was told to leave the store. when the staff is fired, i will go back. other stores do not have this issue with me.

I entered the store and noticed no name tag on the person at the counter. She had 1 customer…read morealready at the seat in front off me. Hispanic guy. When it was my turn she began by asking my aloud why was I there. Unprofessional in ethics but whatever lil Hispanic girl. She was almost frantically taking my tablet apart so I asked to do it myself. She became furious in body language. All tense and withdrawn for something so simple. Immature and childishly handled then pointed out me she work in a phone store. So what I work in the hot sun. That's doesn't make me good with heat. Just offered to help. I understand Spanish quite well so next time she slur my race she'll get my sister's to come see here at that store. I don't recommend that location for anyone with integrity to shop she's a true numbskull. Sorry I wanted to help you lil bean brain baby....Moreno

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Des Moines store today.