These folks are nothing short of amazing. I've had a vintage wind-up music box repaired (rescued)…read morethere, two grandfather clock mechanisms overhauled to perfection and a 50 year old, daily-worn, Swiss mechanical chronograph cleaned regularly and overhauled multiple times, again to perfection, by these folks. They are a throwback to the days of absolute professionalism in the watch and clock (and music box) business, not to mention outstanding, and I mean outstanding, customer service and communications. Highest recommendations!

If you want honest jewelry purchases, you go to Ficus Jewelers. I had an awesome repeated buying n…read moreadvice experiences with Paula who is there on certain days. People friendly and very knowledgeable. I wish them continued longevity in this business.

Awesome customer service. Have been a customer for probably 20 years and have got several gorgeous…read morepieces including my wedding ring(which we have upgraded several times and a anniversary band both custom made. They always beat the time frame they give me and always go above and beyond to explain things to me. I truly appreciate their small town feel in the big city area. Thank you Noel, Jonathan and staff

Charlie did an amazing job on my jewelry . Customer service is top notch . Fast and reliable with…read morereasonable prices . I highly recommend . Thank you

When my grandma went into hospice, I knew I needed check if my suits fit me, given I was a bit…read morelighter than I had been in the past. Upon trying them on, they all made me looks like David Byrne in the Talking Heads film. Enter a trip to Henry's for a new suit. Selection is quality; you get what you pay for. Service is where they really stood out. When I explained the situation, they promised to put a rush on the tailoring in case events happened more quickly than expected. Turns out, hours later I was calling as she'd passed away, with still unclear timeline on services and when I'd need to travel to be at them. Luckily, it turns out the rush was no joke. Less than 6 hours after getting fitted for the new suit, I was picking it up from Mr. B's. Everyone there knew of my situation and was there to make sure everything turned out perfect. Fit was fantastic, and they were careful to make sure I'd considered all the accessories I needed to go with it. This service was really beyond what I could have dreamed of. Years ago, I noticed that the dress shirts I wore for work that continued to stay in my rotation and I received the most compliments on were all from Backroom/Henry's. Their service is always the best, and you truly get your money's worth. I'm in the process of rebuilding my wardrobe following my weight loss and Henry's/Mr. B will be my primary source for any categories they offer.

Amazing customer service! We used The Backroom for suits for our wedding and they have been nothing…read moreshort of incredible. They are all incredibly knowledgeable and the suits are gorgeous!

Tim and Andy were very patient with us as we tried on multiple different suit sets and sport coats,…read moretheir expertise was unmatched to any other suit shop. Highly recommend these guys and will be going back soon to purchase another suit from them! Their prices were extremely fair and the quality of suits and sport coats they sold were phenomenal!

Amazing Service ! I was in need of a suit the next day…read more Edgar worked very hard to put me in the right suit for the occasion and fit my budget. When Darrin the manager heard about my situation he immediately went to work for me. With the help of these two gentleman I was able to climb mountains I previously thought to be impossible. I can't thank Darrin and Edgar enough for their timely, courteous and over the top effort, education and erudition in professional menswear. I wear a suit differently now. I feel centered, comfortable and confident. The quality of the material and the design of the suit are world class. The sales staff nailed it. The tailor perfected the work of art. Darrin made it easy and seamless. Thank you to all of the staff at Mr B's.

Great customer service!!! So thankful to the lady who helped me. I had a new pair of joggers I got…read moreas a gift for Christmas that caught on my desk drawer and ripped. I brought them in and she did an exchange for me. So thankful!!!

We have shopped here extensively for years and purchased the ideal travel clothes from here! As…read moreEddie Bauer members putting our purchases on our Eddie Bauer card, we routinely receive discounts and coupons that bring us back into the store, and their sale and clearance racks are the perfect place to look for gifts! The fabrics are sturdy, hardy and hold up to endless rough wear, hiking, getting soaked by unexpected ocean waves, rain, harsh sun, all elements all the time! Far better fabrics than higher priced clothes we've found elsewhere. Comfortable, a multitude of styles, provide excellent warmth when needed, cooling as needed, and wrinkle- free are perfect for travel! Excellent place to find travel wear!

Great service, knowledgeable about what cut,size, karat I needed as well as the proper size ring…read more Only downside is that Tony has been sick lately so the hours have fluctuated at bit .

Tandy Leather has been around for decades but has given itself a refresh - both store layout and…read moreproduct packaging - making it easier to shop there than ever before. Whether you are new to leather crafts or a veteran, Tandy had what you need. This is not just true of products, but of staff expertise and instruction. Interested in wet forming leather for masquerade masks? Tandy has an in-store class for that. Decor, costume, or functional objects, if it is something you want to make in leather, Tandy has you covered. What you need to know: * This Tandy Leather was the Leather Factory for many years. * Class lists and registration can be found on their website. * Tandy has a mail list if you are a sale/coupon person

I love this store. I don't know how they do it but over the years, as management changed, I have…read moretruly enjoyed all of the staff members! I love the individualized help I have received, the advice, the excitement they share over my projects, and the overall friendliness I have found in each of them! The staff makes the store! I appreciate their respect of the pandemic and the acknowledgement that some people/their loved ones at home are more susceptible to it so they enforce mask wearing despite the fact that it isn't mandated. This shows me they have a respect for humanity as well. Corporate Tandy, you hire well. I also love the changes that are being made in the layout of the store and the displays! It's getting easier to find items- they are displayed on the outside of the boxes so it makes it much easier to find what I need. Creative touches are being added to how some of the specialty leather is displayed, with information about the product next to it! Simply put, this is one of my "happy places".