I give it zero stars. I went in a little over a week ago to get a pair of shoes that were on sale…read more I didn't see any on the sales floor so I looked online and it showed they had 2 pair in my size. Great. I could find no one in ANY department to try and get service in shoes. I saw 2 people working the check out area but no other employees and I did 2 full laps around the store. So I called and left a complaint which I'm sure had great effect. That was sarcasm in case you missed it. So just now I thought I'd give them another chance. I called the store directly and my call was sent to someone in shoes. Great again. After a 5 minute wait a very helpful person took the information about the shoes (online said they still had the 2 or) and she said she would go make sure they were there and I would hold. 10 minutes later I get customer service again and I said I was holding for someone in shoes. She was talking but evidently to someone else because I couldn't understand her, but she eventually got back on the phone and asked for my name and number someone would call back. I declined her offer. They made what should have been a simple transaction for $68 into a pain in the butt purchase for $85 ( the sale is over of course) but I guess it doesn't matter because it's NO SALE period and there would have to be a very compelling reason for me to ever shop at Kohl's again. There's at least 5 other stores in the area that also have the shoes for $85, I'm going to try one now.

The young gal helping me was still learning. I asked her a question that she was not familiar with…read more The Supervisor right next to her was very helpful. She was very patient with the new employee and answered all my questions quickly and throughly. It was a busy day and in spite of my questions they were very gracious, thanked me and told me to have a nice day, and sent me off great smiles! Your Supervisor was a great trainer.

My husband spends a great deal of money here every year and loves their clothing. Yet every time…read morehe orders something and goes in and picks it up at the store, they insist he has to pay with a card and will not accept cash. How is cash not accepted?? Confused and frustrated.

So how qualified am I to review these products? I headed to my closet and counted. Then I headed to…read moremy drawers and counted. Finally, I went to my laundry basket and counted to makes sure I didn't miss anything. I have thirty-three pieces of Duluth clothing that I wear all the time! I have two types of T's. I have polos. I have two types of cargo shorts and dress shorts. I even have a bunch of Duluth underwear! The pic I posted is a simple Henley T that is about seven years old and has been washed a bazillion times and still going strong. I've never lost a button and it's never frayed or had a ripped seam. It's great for banging around town and running errands. Their stuff is solid beyond words albeit a little pricy, but the value is there. Duluth is primarily a catalog company that of course has an online presence and that's how I make my purchases. So, what about the store? I suspect a visitor unfamiliar with the product would give it four or even five stars. It's clean and beautifully merchandized. The customer service is just fine. There is easy access to the online catalog if you need it. For me, as I'm so comfortable with the product over so many years, the store doesn't add much. However, because the product is awesome and the store is picture perfect with great service, I'm going with five stars!

I went to pick up some items I have purchased online and had sent to the store to save the delivery…read morecharge ,and had the pleasure of meeting a new employee her name is Jordan. She was helpful pleasant and quickly made sure I was helped .Jordan is a pleasant addition to a great team . Love,love ,love this place,and the clearance prices can not be beat on the highest quality kids clothes.One last thing no hassle returns .What more could you ask for.

Clothes are nice and reasonably priced but staff seemingly could care less about their customers…read more Went in today for a number of Christmas gifts. The place wasn't crowded and I easily picked out 4 outfits to purchase. Not an employee to be found at the register or in the store. After waiting and wandering around for about 15 minutes looking for someone to check me out. I abandoned my merchandise. Won't be back. Plenty of other stores where baby clothes can be found.

Aug.7 was the first time my wife and I shopped at this store. We will definitely go again. The…read moresalesperson that helped me had me fit between 10 and 15 different pairs and explained each one. The one that helped my wife was the same way. We went in looking for some comfortable walking shoes and each of us left with 2 pairs. Great staff, great selection and with the sale going on and buy one get one half off, great price also. We couldn't be happier. We will send others in to you guys! Thanks.

I have shopped there for 10 yrs, bought many a Hobo purses & wallets, and Merrell & Taos shoes…read more I've been invited to their priority customer private sales. I was there today to find a matching wallet & purse. I took a wallet over to see if it matched. I put the wallet down by the purse, decided to think about it and made one more loop around the store before exiting. I got half way across the parking lot when an employee came hoofing across the parking lot and accused me of stealing the wallet - I told him it was by the matching purse and went back in the store to show him. He didn't apologize, not at all. I was humiliated and will never ever go back. I've shopped local for years to support this store, but I can order on line just as easy, and will.

What a refreshing place to purchase men's clothing. When I walked in the store, I was greeted by…read moretwo gentlemen that treated me like a longtime friend. Bruce was the gentlemen who assisted me in my purchases, and he was a total professional while at the same time exchanging friendly banter. I was immediately reminded of the days gone by when shopping for clothing and having a sales professional who excelled in their position. This was my first time here; however, it won't be my last. I highly recommend Hensley's, you will not be disappointed. Doyle J.

Ahhhh finally clothes that are my size and look good…read more Friendly staff and I'll be coming back.

Really awesome new store in Des Moines East Village! Stopped in on opening night and the store was…read morepacked! Great selections of really cool clothes and accessories all made locally! They have been selling t-shirts at the Farmer's Market for awhile but now theye have a very modern and sleek new store in the east village! With beautiful big windows and wonderful location on locust! Most people are figuring out how important it is to know where your food comes from and how if they can choose to buy locally they do! Well that is the same model of this store only with clothing and accessories! They have stuff here for the whole family! I really like wearing funky socks and they had an awesome collection! I got the chance to meet the owner and he is very passionate about what the store is doing and why they are doing it! I dig that! Community focussed clothes! Sign me up!

While walking through the Farmer's Market this weekend I stopped by a little clothing pop-up. I…read morethought some of the designed were rather cute, especially the kid section. One of the shirts had a cute phrase and another shirt caught my eye for my husband. I found the same design in the woman's section so I grabbed it up for me instead. The shirts were a little pricey but I justified it because I was supporting a local business...HOLD UP! You aren't located in San Diego?

I was in the store on Mon, 11/9/20 and received zero customer service…read more Upon entering I saw 2 sales clerk, who also saw me, one was on the phone. Once she finished on the phone they both walked as far back in the store as possible, which is essentially 3 stores deep. As I wandered back to the middle of the store I overheard them discussing Jared Kushner! They never acknowledged I was there! I was the only customer in the store. Worst experience I have ever had at a Talbot's!

The staff are lovely to work with. They gave me their undivided attention. Super helpful and…read moreprovided many suggestions. The store is very clean and the prices are reasonable. I love the classic look and Talbots fits the bill every time. If you are looking for quality fabrics and workmanship in your garment this is your place.

When my grandma went into hospice, I knew I needed check if my suits fit me, given I was a bit…read morelighter than I had been in the past. Upon trying them on, they all made me looks like David Byrne in the Talking Heads film. Enter a trip to Henry's for a new suit. Selection is quality; you get what you pay for. Service is where they really stood out. When I explained the situation, they promised to put a rush on the tailoring in case events happened more quickly than expected. Turns out, hours later I was calling as she'd passed away, with still unclear timeline on services and when I'd need to travel to be at them. Luckily, it turns out the rush was no joke. Less than 6 hours after getting fitted for the new suit, I was picking it up from Mr. B's. Everyone there knew of my situation and was there to make sure everything turned out perfect. Fit was fantastic, and they were careful to make sure I'd considered all the accessories I needed to go with it. This service was really beyond what I could have dreamed of. Years ago, I noticed that the dress shirts I wore for work that continued to stay in my rotation and I received the most compliments on were all from Backroom/Henry's. Their service is always the best, and you truly get your money's worth. I'm in the process of rebuilding my wardrobe following my weight loss and Henry's/Mr. B will be my primary source for any categories they offer.

Amazing customer service! We used The Backroom for suits for our wedding and they have been nothing…read moreshort of incredible. They are all incredibly knowledgeable and the suits are gorgeous!